Cleaning the Print Platform

Important Notice

Infocenter will be moving to 3D Systems’ Salesforce Community on Sept. 26th, 2022. After this date, please go to https://support.3dsystems.com to access all customer-facing and service-facing documents, including videos, software downloads and material SDSs. Note: To access service documents, you must sign into Salesforce Community.
If you have any issues, please contact the InfocenterHelp@3dsystems.com.

Any time parts are processed, it is a good practice to clean the print platform and re-insert it into the printer. Follow these steps for cleaning the platform:

  1. Use a flat razor blade or putty knife to scrape any excess support material off of the platform. Be careful not to scratch the black coating on the platform.
  2. Spray the platform with isopropyl alcohol (IPA) and wipe with paper towels.
  3. When cleaning the print platform, always clean both sides.

NOTE: The print platform should be clean and at room temperature before installing and using it in the printer.