Facility Guidelines

Important Notice

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If you have any issues, please contact the InfocenterHelp@3dsystems.com.

This section provides detail relating to site selection, site preparation and readiness of the facility to accept and install the printer. Discuss the appropriate equipment locations with a 3D Systems' representative, so that the equipment is located in a convenient, appropriate location based on your organization's needs. When planning an installation, consider:

  • Space Planning 
  • Access Area Surrounding Printers 
  • Unit Portability 
  • Electrical 
  • Client Workstation Requirements 
  • Network Interface 
  • Material Storage 
  • Material Bottle Disposal 



Printer Weight and Dimensions


Printer Weight and Dimensions

Weight: 935 kg, (2060 lbs)
Dimensions (H x W x D)   162  x  170  x  90 cm,   (63.8  x  66.9  x  35.4  in.)

Printer Weight and Dimensions, (Crated)

Weight: 1180 Kg, (2600 lbs.)
Dimensions (H x W x D)   203.2  x  200.7  x  165 cm,   (80  x  79  x  65  in.)


Space Planning

Below is a suggested floor plan for the printer installation. Each printer requires use of a dedicated circuit. Multiple printers CAN NOT be located on a single circuit. An additional 110 or 220 VAC outlet is recommended for service needs.  

The outlet location must be near the printer and remain accessible to the end user at all times. 

The printer MUST be placed on a vibration free concrete floor. Do not install on any other floor covering such as vinyl, tile, carpeting, etc.. Doing so WILL affect machine performance.

A freezer is required for cooling parts after builds. The size of the freezer must be able to accommodate the build platform’s size of (L x W) 55 x 41.3 cm,  (22  x 16.25 in.) 


Access Area Surrounding The Printer 

At least 36” (908mm) of unobstructed floor space is recommended around each side of the printer to allow unobstructed service access to the drawers and doors. 

The 36 inch distance of unobstructed access around the printer is required for service.  The power cord is classified as the emergency disconnect device for this printer.  In an emergency situation, the service technician must have unobstructed access to the power cord.



Unit Portability


CAUTION: NEVER unpack, assemble, or connect any component of the shipment without the aid of a qualified, 3D Systems Field Service Engineer or 3D Systems certified servicing reseller. 3D Systems accepts no responsibility for damaged, defective, or incomplete systems uncrated by anyone other than 3D Systems Field Service Engineer or authorized reseller.

caution.png CAUTION: The casters provided have a small diameter and are not intended for use on rough or uneven surfaces including carpet.  
caution.png CAUTION: To avoid the risk of tipping the printer when moving between locations, only push from the left or right end  of the printer.  Do not push from the front or back of the printer.


The printer is intended to be lifted from the crate base using a fork lift and placed on the casters to roll to its final destination.  The ProJet Printing System is equipped with caster-type rollers. Leveling can be accomplished  using the threaded leveling feet. 


CAUTION: Once the printer is installed, it cannot be moved without the aid of a qualified, 3D Systems Field Service Engineer or 3D Systems certified servicing reseller. 3D Systems accepts no responsibility for damage to the printer by anyone other than 3D Systems Field Service Engineer or authorized reseller. 


When moving, DO NOT push from the front of the printer. It can tip over if casters are on uneven flooring. Always push printer from the side. 


Power Requirements

 Voltage Frequency Phase Amps
 100 VAC 50/60 Hz Single 20
 115 VAC 50/60 Hz Single 20
200-240 VAC 50/60 Hz Single 10

NOTE: All 200-240 VAC markets require a step down transformer with 100-120 VAC output for proper heater control.

Please have 3D Systems direct or partner order the correct nationalization kit.


The installation of the printer shall comply with the National Standards and/or Electrical Codes of the country in which it is placed. 

 Printer Power Considerations 
During normal operation, the power usage of the printer will not exceed the continuous current rating indicated in the electrical section (above). A dedicated, surge-and-spike protected electrical power circuit for each printer should be provided that meets or exceeds the corresponding continuous current rating. 

Protected Power/Uninterrupted Power

  • A dedicated, surge and spike protected electrical power circuit is recommended for each printer installed. No other equipment is to be installed on this circuit. 
  • Uninterrupted power/active battery backup is recommended, especially in areas where circuits may be affected by an outside source, e.g., lightning strikes, power interruption, etc.
  • A 5kVA UPS supplying 120V to the product is required. The machine shall be powered by 100-120V nominal when a UPS is utilized. Some examples of suppliers are Toshiba, APC, Eaton and Liebert. For International 230V markets, a stepdown transformer is always required. Power loss during a build will cause the build to fail and can cause damage to your printer.
  • For installations with a UPS, consult the installation guide for the UPS to determine wiring and circuit requirements in advance of printer installation. 


ProJet® XL Finisher (Optional) Power Requirements

The ProJet® XL Finisher must be hardwired and installed by a Certified Electrician. For more information about the ProJet® XL Finisher click here.


Client Workstation Requirements

Before a part can be built on the printer, the build data file must be saved or exported to the industry-standard .stl file format, and submitted over the network. The client software which is installed on the users' workstation allows the user to select, preview, and submit jobs, as well as manage the build queue (for designated administrators). 

Prior to installing the software, ensure that each workstation meets the following minimum specifications. The specifications described represent 3D Systems tested minimum "baseline" configuration for using the client software.

  Minimum Recommended

Windows 7

*Can only run Sprint 2.13 or later


Windows 8 or 10 (64 bit)

*Can run Sprint 3.0 or greater

CPU Intel or AMD processor with a minimum of 2.0GHz

Multiple core processor.  Hyper-threading and clock speeds above

3GHz can be beneficial but should be paired with a good balance of cores.

Hard Disk

30GB of available hard-disk space for cache.  

Temporary file cache requires about 3GB free disk space for every 100 million points.

SSD or 10,000 RPM HDD
Display/GPU - OpenGL 2.1 and GLSL 1.20 enabled graphics card
- Screen resolution 1280x960
Graphics card:
Intel HD or Iris (HD 4000 or newer), or
Nvidia GeForce GTX 285, Quadro 1000 or newer, or
AMD Radeon HD 6450 or newer
- OpenGL 3.2 and GLSL 1.50 enabled graphics card.
- NVidia or AMD GPU with 1GB of RAM or more
- Screen resolution 1280x1024 or higher
Other 3 button mouse with scroll
Internet Explorer 9 or newer
Microsoft .NET Framework 4.5 (installed with application)
Google Chrome or Internet Explorer 11


Network Interface

An Ethernet network connection to transfer print jobs from workstation(s) to the printer is required.

Network Specifications, Physical: The machine's internal controller provides an integrated, 100-megabit-per-second (Mbps) or  Gigabit Ethernet network connection. This connection supports both the 100base-T and 1000base-T Ethernet standards. The controller's connector (an RJ45 socket located on the back panel) is designed for attaching a shielded twisted pair (UTP) Ethernet cable. 

When a facility's internal network is not 100base-T or 1000base-T, a media converter, such as a Coax to 100base-T will be required. Consult with your organization's network engineering or MIS staff to provide assistance with these requirements. 

The printer works on networks running TCP/IP ONLY.  Each printer MUST have a STATIC IP address on the network. Additionally, each printer's subnet mask and default gateway must be known and available to the 3D Systems Field Service Engineer or authorized reseller at the time of installation, and should also be known by personnel installing the client software. They will need access either to the appropriate subnet mask or the individual IP address of each printer to complete the workstation software installation, and to enable access to any printer on the network. 

Not all networks have TCP/IP installed. Make sure to have a network administrator check that TCP/IP are both installed and are running as required PRIOR TO THE ARRIVAL of the printer. 

Material Storage 

Part and support materials should be stored in a conveniently located storage cabinet in close proximity to the printer.   A cabinet is recommended to protect against long term exposure to external UV light sources, including sunlight, overhead lighting, or other UV light sources.  Storage temperature of the material should not exceed the specified maximum of 35°C (95°F).  Part material should be stored away from strong oxidizing agents, such as hydrogen peroxide, bromine, or chromic acid. 

When storing material bottles that have been used but still have material in the bottles, do not lay the bottles on their side in storage. Store the material bottle in the original box with the side spacers installed.  DO NOT rest on the nose of the bottle. Also, in the case where bottles with materials are removed from the MDM and are still warm, the material bottle must be stored with the cap vented. If the warm bottle is not vented, the wax will contract during cooling and cause the bottom of the material bottle to flatten.  If this happens, the bottle cannot be reinstalled into the MDM.

More detailed information on the VisiJet® build material and VisiJet® support material, relevant applicable safety precautions and remediation, and specific storage and disposal requirements, can be found in the Safety Data Sheet (SDS). Your organizations’ Facilities Manager (or equivalent) should maintain a copy of the two SDS documents, and provide ready, convenient access to these documents. To obtain the VisiJet material SDS from 3D Systems, click here for additional copies. If further information is needed, please contact 3D Systems’ Customer Hotline here.

Material Bottle Disposal 
Used part material bottles must be disposed of in a manner consistent with local and other applicable laws and regulations governing such materials. Refer to the VisiJet® materials' SDS sheets prior to shipment of the ProJet™ Professional Modeling System. Discuss your organization's methods for disposing or recycling of such material with your facilities manager, or for more information, contact 3D Systems' Customer Support Hot line here