Printer Power Options

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

The ProJet® MJP 2500W and ProJet® MJP 2500 IC printer goes into lower power modes when it has been idle for a period of time. After 120 minutes, the printer will enter Standby mode. After 9 hours, the printer will enter Conserve mode. The UI status will display as in Standby during this time. Sending a print job or interacting with the front panel will start warming up the printer. The printer can be placed in conserve mode by selecting "Standby" in the Tools Printer Shutdown tabs.

ProJet® MJP 2500W / IC Standby Conserve
Low power mode (idle state) 120 minutes 9 hours
Ready State (from low power mode) 8 minutes 20 minutes

 

Printer Shutdown

If you do not plan on operating the 3D printer system on a regular basis and want to shut it down for an extended period of time, follow these steps:

  1. Verify that the printer is not building.
  2. Select Tools (1) from the top tool bar.
  3. Select Shutdown (2) on the Tools menu screen. 

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  1. Next, select Printer Shutdown. 

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  1. The next message that pops up is asking to confirm if you want to shutdown the printer. Select SHUT DOWN.

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  1. The SHUTTING DOWN screen will appear next. This lets the user know that the printer is shutting down and not to take any action.

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  1. A message will then come up that states it is now safe to turn the power switch off. Turn off the printer switch on the back of the printer.

NOTE: Unless the printer will be idle for an excessively long time (>60 days) it is not necessary to shut it down. Shutting down the printer will cause longer wait times for warming, because it is warming from a cold state.

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NOTE: Whenever the printer is powered down, wait 60 seconds before toggling the power switch back on.