Cleaning the User Interface

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

Remove any printed parts before cleaning the user interface. This will prevent the printer from initiating any actions if controls are accidently pressed.

Spray a water-based solvent such as Simple Green onto a lint-free soft cloth; do not wipe with a dry cloth or spray cleaner directly onto touch screen.

Gently wipe dirt and part material residue from touch screen using an ammonia-based glass cleaner on a clean, lint-free cloth.

Do Not Use:

  • A dry cloth on the touch screen
  • Any cleaning products that contain acetone, MEK or alcohol
  • Any abrasive cleaning products
  • Using these cleaning products can damage the touch screen.