Cleaning Exterior Surfaces

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

Do not remove any outer panels when cleaning the printer. Panels must only be removed by qualified 3D Systems Technical Support Representatives.

Remove dust from outer surfaces of printer by wiping with a clean, dry, lint-free cloth.

Remove dirt and grease from printer outer surface by spraying all-purpose cleaner on a clean cloth and gently wiping it down.

CAUTION: Use only non-abrasive, alcohol-free cleaners to clean surfaces. Do not use all-purpose cleaners containing petroleum-based polishing agents such as liquid wax.

NOTE: Before cleaning, the 3D printer system must be idle to avoid aborting a build.