Clean Print Carriage Optical Home Sensor

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

Clean Print Carriage Optical Home Sensor

Pixie Dust Removal from Opto Sensors

Over time pixie dust will accumulate on the Opto sensors and will need to be cleaned off. Follow this procedure for cleaning the Opto sensors.

NOTE: Always wear nitrile gloves when cleaning the Opto sensors.

  1. From the UI Select Tools > Diagnostics > Inspect Print Carriage Home Sensor. This will move the carriage into position.

Home Sensor.png

  1. Open Top Door.

  2. Lift the carriage cover to gain better visibility of the sensors.

  3. Push y-carriage to move flag away from sensor in order to clean inside of the sensor.
  4. Take a foam swab with isopropyl alcohol on it and gently wipe around the Opto sensors removing all the pixie dust from them.

  1. After all the excess pixie dust is cleaned off the sensors, close the carriage cover.

  2. Close the Top Door and carriage will move back into position.