Safety Information

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the

Safety Symbols and Definitions

ELECTRICAL SHOCK HAZARD: High voltage electricity is accessible in the vicinity of this sign or behind the access panel. High voltage can cause severe burns or death, as well as fires. Access panels are for service only and should be opened only by certified service personnel or trained maintenance personnel.

HOT SURFACE HAZARD: A hot surface is accessible in the vicinity of this sign or behind the access panel. Avoid contact. Hot surfaces can cause burn injury or fire. Allow surface to cool before touching. Access panels are for service only and should be opened only by certified service personnel or trained maintenance personnel.

KEEP FINGERS AWAY FROM FAN: Putting fingers in way of moving fan can cause serious injury.

KEEP FINGERS AWAY FROM SHARP OBJECTS: Putting fingers in way of sharp objects can cause serious injury.

HARMFUL IRRITANT WARNING: Indicates that skin or eye irritation could result while exposed to a chemical composition.

CAUTION: Indicates the possibility of loss of data or damage to equipment.

WARNING: Indicates the possibility of injury or death to personnel.

notched belt entanglement.PNG


WEAR GLOVES: Wear the appropriate gloves when required. For example, when touching surfaces that may contain or have been exposed to materials, wear nitrile gloves. Heat gloves are necessary when touching surfaces that may be hot to ensure burns don’t occur.

NOTE: A note signifies important information but not information of a critical content.


Safety Guidelines


The 3D printer system is designed with built in safety features, improper use can cause injury to personnel.

Follow these safety guidelines when operating the printer:

  • Read and follow all 3D printer system instructions. Printer should only be operated by trained personnel.

  • Follow all safety rules and heed all cautions and warnings in this guide.

  • Do not attempt to open top door while printing.

  • Do not use any material without reviewing the Global Harmonized Standards/Safety Data Sheet (GHS/SDS).

  • Dress power and communication cables behind printer to prevent tripping.

  • Do not attempt to access, service, or adjust printer components or perform procedures without reviewing the documentation for user accessible maintenance routines unless specifically trained to do so.

  • Only certified service personnel that have completed the 3D Systems service training may perform tasks they are authorized and certified to complete.

  • Do not ignore warning signs posted during 3D printer system service operations. If an error message appears on the 3D printer system’s User Interface refer to “Troubleshooting Section” within this guide depending on the error, before resuming operation.

  • To prevent potential skin irritation and sensitization due to contact with waste material or uncured Part Material, follow all guidelines in the following sections.

Protective Equipment/First Aid 

Follow recommendations for protective equipment and general first aid procedures to minimize the risks from part material exposure. If professional medical attention is necessary, take the Global Harmonized Standards/Safety Data Sheet (GHS/SDS) for the exact material involved to the attending physician.

Always wear 100% nitrile gloves and lab coats when handling any part or waste material. Latex gloves are not chemical-resistant and are not recommended.

In the event of a leak or spill of uncured part material, wear safety glasses with side shields to provide eye protection.

Because of the 3D printer system’s built-in engineering controls, respiratory protection is not necessary during normal operation. A NIOSH-approved (or equivalent) dust mask is recommended when dry sanding cured material parts.

Always wear protective sleeves or a lab coat when doing anything around the materials. When skin comes in contact with materials they can cause an allergic reaction that can be harmful to skin.

Skin Contact

Uncured part material is a sensitizer, and can cause allergic reactions if skin comes into contact. When handling any part or waste material, always wear 100% nitrile gloves and lab coats.

Should skin come into contact with uncured part material, wash thoroughly with soap and cold water and immediately remove contaminated clothing and shoes. Do not use hot water or solvents to wash hands, as it will result in absorption through the skin. If skin is irritated, seek medical attention. Dry-clean contaminated clothing and discard contaminated shoes and leather products in accordance with applicable regulations.

Eye Contact

Safety goggles with side shields should be worn to prevent accidental splashes into the eyes. If material comes in contact with the eye, flush immediately with large amounts of cold water for 15 minutes, avoid sunlight, fluorescent light, and other ultraviolet light, and obtain immediate medical attention. Eye wash facilities and a first aid kit should be readily available and close to the 3D printer system.

Contact Lenses

Wearing contact lenses is not recommended if handling liquid materials. If material splashes into eyes when contact lenses are worn, flush eyes immediately with water. Verify that flushing has removed the contact lens from the eye(s). Protect eyes from light and obtain immediate medical attention. Discard contact lenses that come into contact with liquid material.

Fume Inhalation

Under normal operation, inhalation is not an expected route of entry. Always work in a well ventilated area when using materials and avoid breathing vapors. If inhaled, remove the personal to fresh air. Give artificial respiration or cardiopulmonary resuscitation (CPR) if required. If breathing is difficult, give oxygen. Obtain immediate medical attention.


Uncured part material is toxic if ingested. Obtain immediate medical attention.

Hygienic Practices

Because uncured material is toxic if ingested, it must not be present where food and drink are stored, prepared, or consumed. After handling materials, wash hands with soap and cold water before consuming meals, breaks, smoking, applying cosmetics, using toilet facilities, and after work.

Employees should be alerted of the need to clean and rinse off any contacted surface promptly in order to prevent further contamination. Ensure a convenient washroom location is provided with access to soap, water, and disposable paper towels.

Tools contaminated with part material should be cleaned prior to reuse. Solvents such as denatured alcohol or Isopropyl Alcohol (IPA), are normally required to clean equipment and tools. Wash with soap and water to remove any traces of excess part material or solvent.

Material Handling and Safety

Prior to using the ProJet® MJP 2500 and 2500 Plus,  users should be aware of potential hazards which may result in exposure to uncured part material, such as removal of the material waste bag and handling part material cartridges.

Emergency (GHS/SDS)

Chemtrec USA (800) 424-9300; Europe +1-703-527-3887

Consult the materials Global Harmonized Standards/Safety Data Sheets (GHS/SDS) for information on specific materials. For further information on this and related topics, consult the 3D Systems - Materials website at


Packaging Inspection

The material cartridges are packaged in shipping cartons. Upon receipt of material shipments, inspect cardboard carton exterior for signs of damage and leakage. If leakage is observed, DO NOT open carton, and contact 3D Systems’s Technical Support Hotline. 

VisiJet M2 Cast.png VisiJet M2 ICast.png visijet-wax-jewel-red.jpg
ProJet® MJP 2500W ProJet® MJP 2500 IC ProJet® MJP 2500W


  ProJet® MJP 2500W ProJet® MJP 2500 IC
Material (Part/Support)

VisiJet® M2 Cast (Part)

VisiJet® M2 SUW (Support)

VisiJet® M2 IC (Part)

VisiJet® M2 IC SUW (Support)

VisiJet® Wax Jewel Red (Part)
Shelf Life 2 Years 2 Years 2 Years 2 Years
Climate Cool, dry area with adequate ventilation
Temperature Range 60°F (16°C) to 80°F (27°C)
Maximum Storage Temp 95°F (35°C)
Environmental Conditions No direct sunlight, heat, flames, or UV energy. Do not expose materials to heat at or above 230°F (110°C) , flames, sparks, or any source of ignition.


Storing a Partially Used Material Cartridge

It is important not to lay material cartridges that are partially used on their side. Doing so will cause material to seep through the vent cap and clog cap. This will cause damage to the material cartridge if used for a later print. To store a partially used Material Cartridge, place it upright in a ProJet® 2500 Cartridge Holder and tighten the vent cap.

Recertification Date

Always check material "Recertification Date" before use. If the cartridge has reached its Recertification Date, your 3D Systems certified Partners or 3D Systems Technical Support can assist with questions on material requiring recertification.




Support Material 

Support material has no known regulatory requirements and may be disposed of in ordinary office waste.


Spilled Material

Spills of material are unlikely, and should NOT occur in normal operation of the 3D printer system.

Spills of support material can be cleaned without the use of protective gear, and disposed of as office waste.

Promptly remove spilled materials, dispose of waste materials, and clean up materials per local regulatory requirements. Small spills of uncured liquid part material can be cleaned up using disposable towels, non-reusable rags, or absorbent materials to clean spills outside of the printer such as sawdust, clay, diatomaceous earth, or activated charcoal and placed into containers for transfer to an approved waste disposal site.  

 Caution: Never put sawdust, clay, diatomaceous earth, or activated charcoal inside the printer, doing so will damage the printer. 

 If spilled material is hot (liquid), wait until it cools before wiping up. Use of heat above 65° (149°F) may prove helpful in removing spilled support material from carpet. After wiping up the spill, wipe surface with denatured or isopropyl alcohol and clean thoroughly with soap and water.

Some cleaning solvents are highly flammable such as denatured alcohol and isopropyl alcohol. Before using solvents to clean and remove uncured part material, be sure read and follow the solvent supplier safety precautions and recommended usage.

Flammability Hazards

Though the U.S. Department of Transportation does not consider VisiJet materials a "flammability hazard," they do classify them "combustible" based on flash points. Material containers may rupture when exposed to extreme heat. Use National Fire Protection Association Class B extinguishers such as carbon dioxide, dry chemical, or foam.