Important Safety Information

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the

Safety Symbols and Definitions

ELECTRICAL SHOCK HAZARD: High voltage electricity is accessible in the vicinity of this sign or behind the access panel. High voltage can cause severe burns or death, as well as fires. Access panels are for service only and should be opened only by certified service personnel or trained maintenance personnel.

HOT SURFACE HAZARD: A hot surface is accessible in the vicinity of this sign or behind the access panel. Avoid contact. Hot surfaces can cause burn injury or fire. Allow surface to cool before touching. Access panels are for service only and should be opened only by certified service personnel or trained maintenance personnel.

HARMFUL IRRITANT WARNING: Indicates that skin or eye irritation could result while exposed to a chemical composition.

CAUTION: Indicates the possibility of loss of data or damage to equipment.

WARNING: Indicates the possibility of injury or death to personnel

WEAR GLOVES: Wear the appropriate gloves when required. Heat gloves are necessary when touching surfaces that may be hot to ensure burns don’t occur.


NOTE: A note signifies important information but not information of a critical content.


First Aid and Protective Equipment

The following paragraphs provide general first aid procedures and recommendations for protective equipment to minimize the risks from material exposure. If professional medical attention is necessary, take the Global Harmonized Standards/Safety Data Sheet (GHS/SDS) for the exact material involved to the attending physician.

Skin Contact

If molten material gets on skin, cool rapidly with cold water.

Eye Contact

Immediately flush eyes with plenty of water for at least 15 minutes. Get medical attention if symptoms persist.

Fume Inhalation

Move affected person to fresh air. If respiratory irritation occurs, if breathing becomes difficult seek medical attention immediately.


Ingestion is unlikely. If ingested, drink plenty of water and seek immediate medical attention. Do not induce vomiting.


Material Disposal

  • To find out facility disposal requirements, contact a local waste disposal provider. (Local environmental regulatory agency should have a list of qualified providers.) You will need to give disposal service provider a copy of the part material GHS/SDS (Global Harmonized Standards / Safety Data Sheets). SDS information regarding the part and support material can be found at the following links. VisiJet® M2 Cast SDS, VisiJet® M2 ICast & VisiJet® SUW SDS.
  • 3D Systems assumes no liability or responsibility for proper disposal of part material. Proper disposal of part material is the sole responsibility of the user.
  • For proper Isopropyl alcohol (IPA) disposal, please refer to the manufacturers Safety Data Sheet (SDS).


Health Hazards


  • Under normal operation, inhalation is not an expected route of entry.
  • Ingestion - Ingestion may cause nausea, diarrhea and/or stomach pain. 
  • VisiJet® M2 Cast, M2 ICast and VisiJet Wax Jewel Red is non-toxic if ingested.
  • Hazardous decomposition products: Carbon dioxide, carbon monoxide and other toxic fumes can be released at high temperatures or upon burning.

Handling Finished Parts

  • Finished parts can be handled or disposed of the same as standard household wax products. This material is not intended for and cannot be used for medical implant, food or drink handling applications.

Hygienic Practices

  • Appropriate hygienic practices should be followed, including washing with soap and water before meals, breaks, smoking, applying cosmetics, using toilet facilities, and after work. Ensure a convenient washroom location is provided with access to soap, water, and disposable paper towels.


Material Handling

Emergency (GHS/SDS)

Chemtrec USA (800) 424-9300; Europe +1-703-527-3887

M2_Cast_VisiJet Wax Material Carton Label-New Logo.png

Packaging Inspection

The material cartridges are packaged in shipping cartons. Upon receipt of material shipments, inspect cardboard carton exterior for signs of damage and leakage. If leakage is observed, DO NOT open carton, and contact 3D Systems’s Technical Support Hotline. If no leakage is observed, keep the material cartridges in their cartons and store until material is needed.


Regulatory Information

  • EU regulations
    EINEC/ELINCS/NLP: All materials are listed
    REACH Annex XVII: None listed
    TSCA: All materials are listed on the TSCA Inventory or are not subject to TSCA requirements:
    California Proposition 65: This product does not contain chemicals which are known to the state of California to
    cause cancer, birth, or any other reproductive defects.
    Australian regulations
    SUSDP, Industrial Chemicals Act 1989:
    Australian Inventory of Chemical Substances, AICS: Listed
    Japanese regulations
    Chemical Risk Information platform (CHRIP):....Listed
    Industrial Health and Safety Law....Article 57-2
    Hazardous material....not applicable
    Organic solvent poison prevention rule....not applicable
    Ordinance on prevention of hazard due to specified chemical substances....not applicable
    Lead Poisoning Prevention Rule....not applicable
    Poison and Deleterious Substance Control law....not applicable
    PRTR and Promotion of Chemical Management law (PRTR Law).... no listed components
    Fire Services Act....not applicable
    Explosives Law....not applicable
    High pressure gas safety law....not applicable
    Export Trade Control Order....not applicable
    Waste Disposal and Public Cleaning Law....applicable. Before disposal, consult an approved waste disposal operative to ensure regulatory compliance.

Spilled Material

  • Spills of material are HIGHLY UNLIKELY, and should NOT occur in normal operation of the 3D printer system. If a leak occurs, it is an indication of a serious 3D printer system malfunction.
  • Spills of support material can be cleaned without use of protective gear, and disposed of as office trash. 
  • Promptly remove spilled material, dispose of waste material, and clean up materials per local regulatory requirements. Suspend use of the 3D printer system until you contact 3D Systems Technical Support for a service visit to determine and repair the source of the leak.
  • If material is molten, allow it to freeze before clean up. Scrape the material loose from the floor if necessary and vacuum or sweep the solid material into a closed container. Place material in an appropriate container for disposal.
  • Consider avoiding placement of the 3D printer system over carpeting, or consider use of barriers to avoid the possibility of carpet damage if spills were to occur.

Waste Removal

See Material Disposal


Material Storage

  ProJet® MJP 2500W ProJet® MJP 2500 IC
Material (Part/Support)

VisiJet® M2 Cast (Part)

VisiJet® M2 SUW (Support)

VisiJet® M2 ICast (Part)

VisiJet® M2 IC SUW (Support)

VisiJet® Wax Jewel Red (Part)
Shelf Life 2 Years 2 Years 2 Years 2 Years
Climate Cool, dry area with adequate ventilation
Temperature Range 60°F (16°C) to 80°F (27°C)
Maximum Storage Temp 95°F (35°C)

NOTE: For optimal results, keep stored cartons closed and sealed until material cartridges are ready for use.


Recertification Date

Always check material “Recertification Date” before use. Do not load material cartridges into 3D printer system if cartridge date has expired. When printer detects an expired cartridge, it aborts the build and rejects the cartridge. If a job is printing when the cartridge expires, it will try to continue to complete the job. If the next cartridge is expired, it won’t use it.

Support (white) material must be loaded in the left side of material drawer. Part (gray) material cartridges must be loaded in the right side of material drawer. Before loading cartridges into 3D printer system, inspect the cartridges for signs of damage or leakage. Do not load a damaged or leaking cartridge. Dispose of material cartridge according to local regulations.


Storing a Partially Used Material Cartridge

To store a partially used Material Cartridge, tighten vent cap and store it upright and not on it's side to keep vent cap from clogging.

Material Storage

Material should be stored in their original containers, according to the guidelines given in the GHS/SDS included with the material.