Contacting 3D Systems

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

The first point of contact should be your Customer ResellerCertified Partner Attached below is your partner information.

ACCOUNT REPRESENTATIVES Place Business Card here and staple to document.

STAPLE CARD HERE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you should need to contact 3D Systems headquarters:

3D Systems Corporation 333 Three D Systems Circle Rock Hill, SC 29730 Toll-Free Number: (800) 889-2964
Phone Number: (803) 326-4080 Web: www.3dsystems.com Email: more info@3d systems.com

For Customer Support:

Region Telephone Email

North America (800) 793-3669 3DWW-MJM Customer Support@3dsystems.com

Europe +49 (0) 6151 357357

For localized service or support, contact the appropriate 3D Systems regional facilities listed below:

Region Telephone
France
Fax Number
+33 1 69351717 +33 1 69351718
Germany
+49 6151 357 357
+49 6151 375355 hotline.de@3dsystems.com
Hong Kong
+852 2923 5077 +852 2574 4200
Italy
+39 039 68 904 00 +39 039 68 811 56
Japan
+03 5451 1690 +03 5451 6630
Portugal
+33 1 69 35 17 17
 
Spain
+33 1 69 35 17 17
 
UK
+44 1442 282600 +44 1442 282661

Contact the following Account Representative:

Name: _________________________________________________________________________________________ 

Address: _______________________________________________________________________________________

Tel: ___________________________________________________ Fax: __________________________________________________

Returning the Advance Preparation Checklist?

Return the completed checklist via the method chosen below:

Fax to the Account Representative’s fax number (above):

Fax to the ___________________________________________________________ office fax number (see above)

Fax or mail to: _______________________________________________________