Customer Information Bulletins

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

CIB00237 Log4J Vulnerability Rev B.pdf NEW! 1/4/2022

CIB00188_3D_Sprint_2.13_Announcement_CIB_Rev_A.pdf

CIB00163_ProJet_MJP_2500_Series_RFID_Tags_3D_Sprint_Update_and_Printer_FW_Installation_Procedures_Rev_A.pdf

CIB00031_WannaCryptPatch Rev_A.pdf

CIB00027_COLORCODECORRECTION.pdf

CIB-00005 - Updating machines software to version 1.9.3.

CIB00023 Customer Guidance for WannaCrypt attacks.pdf