Safety Switches

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

There are three safety switches on the printer, located on: the lid, the front door, and the catch tray. Tripping or defeating any of these switches will abort the current print job and freeze the elevator. The next time you send a job to the printer, the elevator will move back to the home position before printing. Please see the section Abort a Print Job for more information.