Electrical Safety

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

Do not remove any panels or other parts of the printer casing. The printer was designed to minimize operator exposure to electrical hazards during normal operations. All exposed electrical circuits are contained within limited-access cabinets. This is to separate the operator from service and maintenance areas. 100-240VAC power is present in multiple locations throughout the unit. Whenever performing maintenance procedures, power down the machine and unplug AC power if possible.