Find Modular System on Network

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

  1. Open 3D Sprint.
  2. If the Printer dialog box is not already open, click the printer-icon.jpg icon in the upper-left-hand corner (1).
  3. In the Printer dialog box, click the Find Printer button (2). 3D Sprint should find your Controller on the network. If this does NOT happen, enter your Controller's IP address in the Find by printer IP field (3) and press Enter. The Controller's IP address can be found by going to the Settings tab on the touch screen.
    network-settings-ip-address.jpg
  4. Click the Figure 4 Modular icon (4) that comes up. Click Next (5).

NOTE: You must make the Controller's IP address an exception on your network's firewall.

 

find-printer-in-sprint.jpg

There are many different materials, material shades, and print modes to choose from.

  1. Click the icon of the print material you will use in your build. Click Next.
sprint-select-resin.jpg
  1. Click the icon of the material shade you are using and click Next.
SelectResinShade_SG.jpg
  1. Click the icon of the print mode you will use in your build. Click Next.
build-style.jpg
  1. Click the icon of the build style you will use in your build. Click Set.
build-style.jpg