Clean Membrane-Interface Lip

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

It would be good to perform this procedure while your resin tray is being cleaned, so that it is already out of the machine.

The membrane interface lip is pictured below. It is the part of the chassis that makes contact with the resin-tray membrane.

membrane-interface-lip.png

If the lip has dust, debris, or material on it, clean it with IPA and a nonabrasive cloth. Inspect the lip for any damage, as chips or cracks affect the tension of the resin-tray membrane during printing.