Print Platform

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

print-plat-elev-guides.jpg
A Print Surface - Faces downward when printing. The printed part adheres to the holes in the print surface on the underside of the platform.
B Alignment Grooves - The flat surfaces of the platform are held to the elevator arms magnetically. The triangular grooves fit over the conical pins on the elevator arms.
C QR Code/Serial Number - The QR Code has the serial number embedded in its pattern. These give the print platform a unique identification that can be read by a QR-code scanner.
right-arrow.png Material Drainage Holes - Prevent material from settling on the top of the print platform

 

print-platform-installed.jpg
Print platform properly seated in machine