Editing Build File Properties

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

If you sent your print job from 3D Sprint directly to the Controller over your network, the job will automatically appear in the Pending Print Jobs section of the Queue screen. It will take on all default settings from the Controller, such as Auto/Manual job assignment. However, while the job is still in Pending status, you can change its information. To do this:

  1. On the Queue screen, tap the print job for which you wish to change the information.


  1. Tap the firmware info btn.jpg button to bring up information about the print job. In the popup, you can change the same fields as in Step 5 of the section Add a Job to the Print Queue via USB.

NOTE: Once the print job has moved to the Active Print Jobs section of the Queue, the job's information is locked in and cannot be changed.