Fill Resin Tray from Empty

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the

Before beginning this procedure, ensure that:

  1. A cartridge with material inside is installed.
  2. A clean catch tray is installed and fully seated.
  3. A clean resin tray is installed and tensioned.
  4. The upper-build-chamber door is fully closed.
  5. The printer is not printing, booting up, or doing a material changeover.
  6. The red cap is removed from the material-delivery tube and placed in its holder.

Please follow the steps below to fill the resin tray from empty.

  1. If you completed items 1-5 above, the MDM will begin pumping material into the resin tray. Observe this process to ensure that material does not fill over the MAX line.

    NOTE: The material fill rate depends on the viscosity of the material. Thin materials will fill the tray up quicker than thick materials do. Be patient, as some materials may take several minutes to begin flowing into the tray, and then more time to fill it up.

CAUTION: If material continues to flow over the MAX indication on the resin tray, hit the front power switch or open the upper-build-chamber door to stop material flow. Contact 3D Systems Service, as a sensor could be malfunctioning.


  1. When the material reaches the minimum allowable level, you will see the Mark as ready screen on the local display of the Printer.




Dosing During Printing

If you have a particularly large build that uses a lot of material, you may notice the printer pumping more material into the tray during printing. The resin tray will not fill to the maximum fill level, but will rather pump smaller doses of material into the tray, as needed, until the build finishes. Once you have removed your build and replaced the print platform, the printer will fill the resin tray back up to its maximum fill level.