Settings Screen

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

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A System Controls - The controls in this card allow you to restart or shut down the Controller. Please see the section System Controls for more information.
B Network Settings - The controls in this card allow you to change some basic network settings for the Controller. Please see the section Network Settings for more information.
C Localization - The controls in this card allow you to change the date and time settings for the Controller. Please see the section Localization for more information.
D FW/SW Version - Informational field that tells you the firmware/software version that is currently on your Controller and Printers. You can begin the FW/SW update process from here. Please see the section FW/SW Version for more information.
E Diagnostics/Logs - Allows you to export diagnostics logs to aid 3D Systems in troubleshooting your Modular system. Please see the section Diagnostics Logs for more information.