Pending Print Jobs

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

 Jobs in this section are waiting for printer assignment, whether automatic or manual. For more information on what keeps a print job "pending," please see the section Job Queue Assignment.

queue-screen---pending-jobs.jpg

A Pending Print Jobs - Tap this button to expand/collapse the Pending Print Jobs list.
B Module - Indicates where the print job will be assigned, whether automatically or to a specific Printer. Please see the section Job Queue Assignment for more information.
C Material - The material that the print job will use, which was sent over with the build file from 3D Sprint
D Submitted - The date and time the job was submitted to the Print Queue
E Estimated - The estimated amount of time the print job will take to complete
F Status - The state of the pending print job. This could be Pending or Needs Manual Assignment.