Queue Screen

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

Tap the Queue tab at the top of the screen to view the print queue. Below is an overview of the Queue tab's features:

queue-screen-landing-overview.jpg

A Search Print Jobs - Typing in this box allows you to filter the print queue by job name, material, and module.
B Queue Toolbar - This features all the controls you can use to add to/edit the print queue. Please see the section Queue Toolbar for more information.
C Active Print Jobs - Jobs in this section are those that are actively printing. Please see the section Active Print Jobs for more information.
D Pending Print Jobs - Jobs in this section are waiting for printer assignment, whether automatic or manual. Please see the section Pending Print Jobs for more information.
E Completed Print Jobs - Jobs in this section have completed by either finishing the build or by the job aborting/failing. Please see the section Completed Print Jobs for more information.
F Page Controls - Use these buttons to quickly jump to a different page of print jobs.