Remove Printed Parts From Platform

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the

You must now remove the printed part(s) from the print platform to prepare them for cleaning.

WEAR 100% nitrile gloves whenever handling uncured or partially cured print material.

CAUTION: Ensure that any tools you use in post-processing have been cleaned since their last use.


  1. Put a nonabrasive cloth/lint-free paper towel underneath the print platform. Using the included punch tool, remove printed part from the print platform by pushing on it through the top side of the platform. Hold it the way you would a rubber stamp.


  1. Remove any supporting architecture from the part by hand.

  1. Rinse the parts in IPA (isopropyl alcohol) or EtOH (ethanol) by hand, holding them over a container that can catch the solvent.

Special Considerations for Elastomeric Resins

If you are running elastomeric resins, such as ELAST-BLK 10, it may be difficult to remove parts from the print platform using only the punch tool. If this is the case, perform the following steps:

  1. Use the punch tool as described in Step 1 above. This will get the part started in detaching from the platform.
  1. Use the Platform Scraper to fully remove the part from the platform.
  1. For instructions on removing the remaining, partially cured resin, see the section Clean Print Platform in the User Guide.