Transporting the Figure 4 Modular Components

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community https://support.3dsystems.com/s/.

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the infocenterhelp@3dsystems.com.

Printer

Before the 3D Systems Field Engineer (FE) arrives, use a forklift or pallet jack to move the Printer crates to the room(s) where each component will be staged. While the Printer does have casters, it risks damage to the unit to roll it over floor seams. Once the 3D Systems FE arrives, he/she will remove the crate ceiling and all of the crate walls, one of which has a ramp installed inside. The FE will remove any shipping brackets and roll the Printer down the ramp and into place.

printer-on-ramp-draw.jpg

 

Controller

While the Controller does have casters, it risks damage to the electronics inside to roll it over floor seams. The Controller should not be team lifted. Before the 3D Systems FE arrives, use a forklift or pallet jack to move the Controller's crate to the area where it will be staged. Once the 3D Systems FE arrives, he/she will remove the crate ceiling and all of the crate walls, one of which has a ramp installed inside. The FE will remove any shipping brackets and roll the Controller down the ramp and into place. Once this is done, you may then move the Controller via the casters within that area. It does not need to be stationary; but bear in mind that it will need to be placed near outlets for power and Ethernet. ctrl-mod-movement.jpg

Figure 4 UV Curing Unit 350

While the Figure 4 UV Curing Unit 350 does have casters, it risks damage to the electronics inside to roll it over floor seams. The unit should not be team lifted and does not have good forklift points itself. It is recommended to use a forklift or pallet jack to move the crated unit into its staging area. The 3D Systems installer will remove the unit from the pallet via a built-in ramp. Once this is done, you may then move it via the casters within that area.  It does not need to be stationary; but bear in mind that it will need to be placed near a power outlet and should be on non-porous flooring during operation. fig-4-uv-oven-forklift.jpg