Facility Guidelines

This section provides detail relating to site selection, site preparation and readiness of the facility to accept and install the ProJet Production Printing System. Discuss the appropriate equipment locations with a 3D Systems' representative, so that the equipment is located in a convenient, appropriate location based on your organization's needs. When planning an installation, consider:

  • Space Planning 
  • Access Area Surrounding Printers 
  • Unit Portability 
  • Electrical 
  • Client Workstation Requirements 
  • Network Interface 
  • Material Storage 
  • Material Bottle Disposal 
  • Weights and Measures 


Printer Weight and Dimensions


Printer Weight and Dimensions

Weight: 934.4 kg, (2060 lbs)
Dimensions (H x W x D)   162  x  170  x  90 cm,   (63.8  x  66.9  x  35.4  in.)

Printer Weight and Dimensions, (Crated)

Weight: 1179.3 Kg, (2600 lbs.)
Dimensions (H x W x D)   203.2  x  200.7  x  165 cm,   (80  x  79  x  65  in.)


Space Planning
Below is a suggested floor plan for the ProJet MJP 5500X installation. Each printer requires use of a dedicated circuit. Multiple printers CAN NOT be located on a single circuit. An additional 110 or 220 VAC outlet is recommended for service needs. A phone near the printer is recommended to facilitate machine support. Each location of the machine requires a standard wall power outlet or power drop to power printer. 

The outlet location must be near the printer and remain accessible to the end user at all times. 

The printer MUST be placed on a vibration free concrete floor. Do not install on any other floor covering such as vinyl, tile, carpeting, etc.. Doing so WILL affect machine performance.

A freezer is required for cooling parts after builds. The size of the freezer must be able to accommodate the build platform’s size of 22 (L) x 16.25(W). 


Access Area Surrounding The Printer 

At least 36” (908mm) of unobstructed floor space is recommended around each side of the printer to allow unobstructed service access to the drawers and doors. 

The 36 inch distance of unobstructed access behind the printer is required.  The power cord is classified as the emergency disconnect device for this printer.  In an emergency situation, the service technician must have unobstructed access to the power cord.


Unit Portability


CAUTION: NEVER unpack, assemble, or connect any component of the shipment without the aid of a qualified, 3D Systems Field Service Engineer or authorized reseller. 3D Systems accepts no responsibility for damaged, defective, or incomplete systems uncrated by anyone other than 3D Systems Field Service Engineer or authorized reseller.

caution.png CAUTION: The casters provided have a small diameter and are not intended for use on rough or uneven surfaces including carpet.  
caution.png CAUTION: To avoid the risk of tipping the printer when moving between locations, only push from the left or right end  of the printer.  Do not push from the front or back of the printer.


The printer is intended to be lifted from the crate base using a fork lift and placed on the casters to roll to its final destination.  The ProJet Printing System is equipped with caster-type rollers. Leveling can be accomplished  using the threaded leveling feet. 

caution.png CAUTION: Once the printer is installed, it cannot be moved without the aid of a qualified, 3D Systems Field Service Engineer or authorized reseller. 3D Systems accepts no responsibility for damage to the printer by anyone other than 3D Systems Field Service Engineer or authorized reseller. 


When moving, DO NOT push from the front of the printer. It can tip over if casters are on uneven flooring. Always push printer from the side. 

Power Requirements

 Voltage Frequency Phase Amps
 100 VAC 50/60 Hz Single 15
 115 VAC 50/60 Hz Single 15
 240 VAC 50/60 Hz Single 8

The installation of The ProJet™ Production Printing System shall comply with the National Standards and/or Electrical Codes of the country in which it is placed. 

ProJet™ Production Printing System Power Considerations 
During normal operation, the power usage of the printer will not exceed the continuous current rating indicated in the electrical section (above). A dedicated, surge-and-spike protected electrical power circuit for each printer should be provided that meets or exceeds the corresponding continuous current rating. 

Protected Power/Uninterruptible Power
A dedicated, surge and spike protected electrical power circuit is recommended for each printer installed. No other equipment is to be installed on this circuit. 
Uninterruptible power/active battery backup is recommended, especially in areas where circuits may be affected by an outside source, e.g., lightning strikes, power interruption, etc.   They should have a minimum rating of 3KVA. Some examples of suppliers are Toshiba or APC. Power loss during a build will cause the build to fail and can cause damage to your printer.


ProJet® XL Finisher (Optional) Power Requirements

The ProJet® XL Finisher must be hardwired and installed by a Certified Electrician. For more information about the ProJet® XL Finisher click here.


Client Workstation Requirements

Before a part can be built on the printer, the build data file must be saved or exported to the industry-standard .stl file format, and submitted over the network. The client software which is installed on the users' workstation allows the user to select, preview, and submit jobs, as well as manage the build queue (for designated administrators). 

Prior to installing the software, ensure that each workstation meets the following minimum specifications. The specifications described represent 3D Systems tested minimum "baseline" configuration for using the client software.

  Minimum Recommended

Windows 7

*Can only run Sprint 2.13 or later

Windows 8 or 10 (64 bit)

*Can run Sprint 3.0 or greater


CPU Intel or AMD processor with a minimum of 2.0GHz

Multiple core processor.  Hyper-threading and clock speeds above

3GHz can be beneficial but should be paired with a good balance of cores.

Hard Disk

30GB of available hard-disk space for cache.  

Temporary file cache requires about 3GB free disk space for every 100 million points.

SSD or 10,000 RPM HDD
Display/GPU - OpenGL 2.1 and GLSL 1.20 enabled graphics card
- Screen resolution 1280x960
Graphics card:
Intel HD or Iris (HD 4000 or newer), or
Nvidia GeForce GTX 285, Quadro 1000 or newer, or
AMD Radeon HD 6450 or newer
- OpenGL 3.2 and GLSL 1.50 enabled graphics card.
- NVidia or AMD GPU with 1GB of RAM or more
- Screen resolution 1280x1024 or higher
Other 3 button mouse with scroll
Internet Explorer 9 or newer
Microsoft .NET Framework 4.5 (installed with application)
Google Chrome or Internet Explorer 11


Network Interface

The ProJet™ Production Printing System requires an Ethernet network connection to transfer print jobs from workstation(s) to the printer. 

Network Specifications, Physical: The machine's internal controller provides an integrated, 10/100-megabit-per-second (Mbps) Ethernet network connection. This connection supports both the 10base-T and 100base-TX Ethernet standards. The controller's connector (an RJ45 socket located on the back panel) is designed for attaching a shielded twisted pair (UTP) Ethernet cable. 

When a facility's internal network is not 10base-T or 100base-TX, a media converter, such as a Coax to 10base-T will be required. Consult with your organization's network engineering or MIS staff to provide assistance with these requirements. 

The printer works on networks running TCP/IP ONLY.  Each printer MUST have a STATIC IP address on the network. Additionally, each printer's subnet mask and default gateway must be known and available to the 3D Systems Field Service Engineer or authorized reseller at the time of installation, and should also be known by personnel installing the client software. They will need access either to the appropriate subnet mask or the individual IP address of each printer to complete the workstation software installation, and to enable access to any printer on the network. 

Not all networks have TCP/IP installed. Make sure to have a network administrator check that TCP/IP are both installed and are running as required PRIOR TO THE ARRIVAL of the printer. 

Material Storage 

Part and support materials should be stored in a conveniently located storage cabinet in close proximity to the printer.   A cabinet is recommended to protect against long term exposure to external UV light sources, including sunlight, overhead lighting, or other UV light sources.  Storage temperature of the material should not exceed the specified maximum of 35°C (95°F).  Part material should be stored away from strong oxidizing agents, such as hydrogen peroxide, bromine, or chromic acid. 

When storing material bottles that have been used but still have material in the bottles, do not lay the bottles on their side in storage. Store the material bottle in the original box with the side spacers installed.  DO NOT rest on the nose of the bottle. Also, in the case where bottles with materials are removed from the MDM and are still warm, the material bottle must be stored with the cap vented. If the warm bottle is not vented, the wax will contract during cooling and cause the bottom of the material bottle to flatten.  If this happens, the bottle cannot be reinstalled into the MDM.

More detailed information on the VisiJet® build material and VisiJet® support material, relevant applicable safety precautions and remediation, and specific storage and disposal requirements, can be found in the Material Safety Data Sheet (MSDS). Your organizations’ Facilities Manager (or equivalent) should maintain a copy of the two MSDS documents, and provide ready, convenient access to these documents. To obtain the VisiJet material MSDS from 3D Systems, click here for additional copies. If further information is needed, please contact 3D Systems’ Customer Hot line within the U.S. at (800) 793-3669 (or from outside the U.S.A. at +49 (0) 6151 357357, or by visiting 3D Systems website. 

Material Bottle Disposal 
Used part material bottles must be disposed of in a manner consistent with local and other applicable laws and regulations governing such materials. Refer to the VisiJet® materials' MSDS sheets prior to shipment of the ProJet™ Production Modeling System. Discuss your organization's methods for disposing or recycling of such material with your facilities manager, or for more information, contact 3D Systems' Customer Support Hot line .