Printer Status and Fault Code Recovery

1. Check the Fault History list for errors that may have cause the delay to resolve any outstanding issues.
2. Set up email alerts to be notified when the printer needs user intervention (new material, empty the waste bag).

92-113 - Print Platform front sensor intermittent

92-114 - Print Platform rear sensor intermittent

Print Platform sensors may be dirty and require cleaning.

1. Access Platform from the UI > Status Tab
2. Open top door
3. Remove Print Platform
4. Inspect the plate sensors and clean any debris on or around them
5. Replace print platform
6. Close top door
7. Reboot machine from UI > Tools Tab > Shutdown > Printer Reboot
8. If this does not solve the problem call your Certified Partner for service.

1. Access Platform from the UI > Status Tab
2. Open top door
3. Remove Print Platform
4. Clean both sides of the print platform
5. Replace print platform
6. Close top door
7. Reboot machine from UI >Tools Tab > Shutdown > Printer Reboot

93-120 thru 123

93-130 thru 133 Support/part cartridge 1/2 fill timeout

93-134 thru 137: Support/part

93-168 - 171 - cartridge should not be empty

Cartridge 1/2 check needed

93-120 thru 123 & 93-130 thru 133 - When these errors are detected, the support and build materials are trying to recover from filling errors

93-134 thru 137 - filling errors

Printer thinks there should still be material in the cartridge

1. Check the affected cartridge and verify:
2. Cartridge has material
3. Cartridge is fully inserted
4. Cartridge vent cap has been loosened 1/2 turn counter-clockwise and is clear of material.

The printer may delay for several minutes while it is trying to recover, if no material is available for printing.

1. The printer will try to recover automatically from this issue
2. The printer may go through several Error states and reboot in its recovery process.
3. If it is not able to ultimately recover, it will reboot into a Diagnostics mode for the user to call service.

The printer may not have enough material to perform standard maintenance, like purges. Please verify. 
- Cartridge has material
- Cartridge is fully inserted
- Cartridge vent cap has been loosened a 1/2 turn counter-clockwise and is clear of material.
If Cartridges have just been inserted and are cold, it may take 60-90 minutes to warm to an operational temperature.

1. Access Platform from the UI > Status Tab
2. Open top door
3. Remove print platform
4. Clean both sides of the print platform
5. Replace print platform
6. Close top door

94-104 Printer Slowing Down

95-118 Build Chamber Too Hot

Printer slowing down to cool

Build Chamber Too Hot while printing, if the printer shows slowing down to cool, the build chamber is above optimal temperature. If it continues to exceed temp, the printer will pause printing until the temperature goes down.

1. Check ambient temperature, optimal temperature range is 18°-24°C (64°-75°F).
2. Verify that the particulate filter and the screen above the filter are not plugged. Replace as necessary.
3. Make sure the printer is not next to a window in direct sunlight.
4. Make sure the back of the printer is 12" from the wall.

92-157 Y Axis Motor Cannot Home

94-207 Clean Print Carriage and Optical Home Sensor

94-301 - 307 - Job Aborted:

301 - Print Job Aborted: The build chamber was too hot to continue job. Check ambient temperature and filter.
302 - Print Job Aborted: Z-axis and layer count mismatch. Call service to inspect z-axis if error occurs again.
303 - Print Job Aborted: The top door was opened while printing.
304 - Print Job Aborted: The planarizer cover was opened while printing.
305 - Print Job Aborted: The rear service panel was removed while printing.
306 - Print Job Aborted: Issue detected with the carriage board. Call service to inspect carriage board and cabling.
307 - Print Job Aborted: Issue detected with the PDAC board. Call service to inspect PDAC board and cabling.

Review cause for the aborted reason and retry the print job. Call service if required.