User Interface

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User Interface

The User Interface is located on the top of the printer to the right. There are five main screens that contain sub menus that allow the user to perform a variety of functions to control the printer. These five screens and their menus are:

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Status Tab (A)

The first tab on the UI. The following features are accessed under the Status Tab (A). Refer to 1-7 for information that appears on this screen.

  1. Access Platform - Pressing this button provides access to the print platform.
  2. Start Print Job - Select  to start the next print job in the print queue.
  3. Refresh Print Queue - Refreshes the printer queue with the most recent jobs.
  4. Current Layer Info - This area displays the current layer information.
  5. Print Sender - This displays the ID of the person that sent the job.
  6. Printer State - This area identifies what state the printer is in at any given time. See below for the various Printer States.

    Ready - Printer ready to accept print jobs.

    Printing - Printer is printing a job

    Preparing Build - Printer is setting up to begin printing

    Busy - Printer is performing maintenance

    Standby - Printer is in a low power state

    Paused - Current print is paused and can be resumed by selecting the  button

    Complete - Current print is completed and the part can be removed from the printer

    Aborted - Current print was aborted

    Warming Up - Printer or material cartridges are warming up to a Ready state

    Waiting - Chamber Cooling Down - Printer is waiting for the build chamber to cool down before continuing printing

    Initializing - Printer is powering on and going through initialization

    Recovery - Printer has a fault and is attempting recovery

    Error - Printer is in an Error state and may require a service call

     Material Needed - the printer needs more material in order to print

  1. Waste Bag Usage - This is an indicator of how full the waste bag is.


Prints Tab (B)

Opens up the Print Queue (1) to manage the print queue of jobs for the printer.


Materials Tab (C)

Displays information about the Part and Support materials loaded in the printer.

Material Status -Displays the level of material in both the Support and Part Cartridges.

Part Message - Displays messages relating to the part material loaded in the printer.

Support Message - Displays messages relating to the support material loaded in the printer.


Material Information - Clicking on the material level in any one of the four of the material status screens will bring up an information box about that particular cartridge of material. Information listed here is:

1. Status - Current information about materials

a. Active – current cartridge in use for printing
b. Inactive – cartridge available, but not currently in use
c. Unusable – cartridge has a fault and cannot be used, contact service for assistance
d. Missing – no cartridge installed
e. Near Empty –cartridge is almost empty
f. Empty –cartridge is empty
g. Expired –cartridge is expired and needs to be replaced
h. Warming Up – cartridge is warming up to print ready temperature

2. Material - Name of material in cartridge

3. Color/Type - Description of what material is, for example color, and characteristics

4. Order Number - The order number of the material

5. Original Weight - Original Weight of new cartridge

6. Current Weight - Weight of material remaining in cartridge

7. Batch - Date batch of material was made

8. Expires - Date material expires on

Note: When an expired cartridge is inserted, the printer will reject it. If a job is printing when the cartridge expires, it will to continue to complete the job before declaring the cartridge is no longer available for use.


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9. Make Active - Sets cartridge as the current one in use for printing.

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Tools Tab (D)

The following information can be accessed under the Tools tab.


1. Printer Info - Displays printer and version information. 


2. Diagnostics - Many diagnostic procedures can be run under the Diagnostics button. See Diagnostics Menus below for more information.

Diagnostics Menus - Selecting the Diagnostics button under the Tools Tab will bring up the Diagnostics screen is where the User performs routines that help run and maintain the printer.

Screen a 2500.png

1. Inspect Planarizer Wiper Blade - Select this routine to inspect the planarizer blade for excess buildup. See Inspect Planaizer Blade procedure in the Maintenance section.

2. Inspect Planarizer Ducts - This is a routine that will allow the user to inspect and clean the ducts in the planarizer. See Inspecting and Cleaning Planarizer Ducts procedure in the Maintenance section.

3. Head Maintenance Cycle - This is the routine that will be used to periodically clean the head waste area.

4. Jet Check Test - This is the routine that is used to verify that the jets are all jetting material properly. See Confirm Jets procedure in the Maintenance section.

5. 3-Lane Support Test - Diagnostic test routine.  Run this test as requested by your service representative

6. Fault History - A history of fault codes is stored under the Fault History.

7. Unlock Top Door - This button will allow the top door to unlock if the printer is in a Ready or Error State.

  1. Material Change Wizard - To change from one type of material to another there is a flush operation that you have to perform to ensure all of the first material is out of the printer before adding a new material. This is where you run this routine to perform this. See Troubleshooting section Material Change Over procedure for instructions.
  2. Customer Usage - Displays customers printer and material usage.
  3. Waste Bag - The waste bag needs to be changed as it fills up. See Changing Waste Bag Section of this manual to change waste bag.
  4. Operator Maintenance - Selecting Operator Maintenance will bring up a maintenance schedule. Be sure to click on a maintenance item and Reset the counter once the cleaning has been completed, otherwise a message will appear that the maintenance is over due. Before performing any maintenance routines the printer must be in a Ready state and a clean print platform must be installed.
  5. Save Log - Provides access to printer logs for service.
  6. Power Options - Selecting the Power Options button provides access to Printer Shutdown, Printer Restart, Software Restart and Standby.  For shutting down the printer,  the recommendation is that the printer always be shutdown through the UI. See Printer Shutdown section for information.
  7. Install Upgrade - Printer firmware can be updated using a USB thumbdrive.


Settings Screen (E)

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  1. Network Settings - The network settings can be verified through Network Settings.
  2. Email Alerts - Set up email alerts to be notified about printer events.

Note: Some email clients may block access to this application during email setup.   If you experience issues setting up email alerts, please verify your email provider has not blocked access.


Alerts Screen.png

  1. Date Time Settings - To change or setup the date and time click on Date Time Settings.
  2. Language Settings - Select language to display on UI.
  3. APP Settings - Controls the UI brightness level and information about the UI itself.
  4. Print Jobs - 
  • Save Jobs - Enable or disable this feature for the ability to reprint jobs
  • Part Placement Optimization - Part placement optimization is suggested for printers running a high number of single lane jobs. Enabling this feature will yield the best print quality throughout the printer’s life.