![]() |
ProJet® MJP 2500 / MJP 2500 Plus User Guide
p/n 33-D124 Rev H
Original Instructions |
Please refer back to http://infocenter.3dsystems.com/projetmjp2500/user-guide for the most up-to-date user guide |
The ProJet MJP 2500/2500 Plus 3D printer system is a Multi-Jet Printer (MJP) printer. The solid imaging 3D printer produces plastic prototype parts from 3D solid Computer-Aided Design (CAD) models and through the 3D printer system client software. The parts are generated in a rapid prototype (RP) environment. The primary features of the printer are the user interface, build chamber including the print engine, and the material delivery module (MDM), which contains the materials and waste bag.
NOTE: The differences between the ProJet® MJP 2500/2500 Plus are the materials that can be used in the printer. |
VisiJet® Materials for ProJet® MJP 2500/2500 Plus | |
ProJet® MJP 2500 | ProJet® MJP 2500 Plus |
*VisiJet® M2R-WT (Rigid White, General Purpose) |
*VisiJet® M2R-WT (Rigid White, General Purpose) |
*VisiJet® M2R-BK (Rigid Black, General Purpose) |
*VisiJet® M2R-BK (Rigid Black, General Purpose) |
VisiJet® M2G-DUR (VisiJet ProFlex, PP-like) |
VisiJet® M2G-DUR (VisiJet ProFlex, PP-like) |
N/A |
VisiJet® M2R-GRY (Rigid Gray, High Contrast) |
N/A |
VisiJet® M2G-CL (VisiJet Armor, Clear, ABS-like) |
N/A |
*VisiJet® M2R-CL (Rigid Clear, General Purpose) |
N/A |
VisiJet® M2-EBK (Elastomeric Black, High Flex) |
N/A |
VisiJet® M2-ENT (Elastomeric Natural, High Flex) |
N/A |
VisiJet® M2R-TN (Rigid Tan, High Contrast) |
N/A |
VisiJet® M2S-HT90 (Semi-clear, rigid, high strength) |
N/A |
VisiJet® M2E-BK70 (Elastomeric Black, Shore 70A hardness) |
N/A |
VisiJet® M2S-HT250 (Semi-Clear Light Amber, Rigid, High Heat Deflection) |
|
UV RADIATION HAZARD: Invisible UV radiation is accessible in the vicinity of this sign or behind the panel. Radiation can cause eye injury or blindness, burn injury and/or fire. Access panels are for service only and should be opened only by certified service personnel. |
|
ELECTRICAL SHOCK HAZARD: High voltage electricity is accessible in the vicinity of this sign or behind the access panel. High voltage can cause severe burns or death, as well as fires. Access panels are for service only and should be opened only by certified service personnel or trained maintenance personnel. |
|
HOT SURFACE HAZARD: A hot surface is accessible in the vicinity of this sign or behind the access panel. Avoid contact. Hot surfaces can cause burn injury or fire. Allow surface to cool before touching. Access panels are for service only and should be opened only by certified service personnel or trained maintenance personnel. |
![]() |
KEEP FINGERS AWAY FROM FAN: Putting fingers in way of moving fan can cause serious injury. |
![]() |
KEEP FINGERS AWAY FROM SHARP OBJECTS: Putting fingers in way of sharp objects can cause serious injury. |
|
CAUTION: Indicates the possibility of loss of data or damage to equipment. |
|
WARNING: Indicates the possibility of injury or death to personnel. |
|
This Global Harmonized System label for Low level toxicity. This includes respiratory, skin, and eye irritation, skin sensitisers and chemicals harmful if swallowed, inhaled or in contact with skin. |
![]() |
This Global Harmonized System label for Corrosive chemicals, may cause severe skin and eye damage and may be corrosive to metals. |
![]() |
This Global Harmonized System label is for lower systemic health hazards |
![]() |
This Global Harmonized System label warns hazardous to aquatic life and the environment. |
|
WEAR GLOVES: Wear the appropriate gloves when required. For example, when touching surfaces that may contain or have been exposed to materials, wear nitrile gloves. Heat gloves are necessary when touching surfaces that may be hot to ensure burns don’t occur. |
|
ULTRAVIOLET RADIATION INSIDE: Exposure may cause eye damage. Do not operate without covers. Wear UV eye protection. |
NOTE: A note signifies important information but not information of a critical content. |
The 3D printer system is designed with built in safety features, improper use can cause injury to personnel.
Follow these safety guidelines when operating the printer:
Read and follow all 3D printer system instructions. Printer should only be operated by trained personnel.
Follow all safety rules and heed all cautions and warnings in this guide.
Do not attempt to open top door while printing.
Do not use any material without reviewing the Global Harmonized Standards/Safety Data Sheet (GHS/SDS).
Dress power and communication cables behind printer to prevent tripping.
Do not attempt to access, service, or adjust printer components or perform procedures without reviewing the documentation for user accessible maintenance routines unless specifically trained to do so.
Only certified service personnel that have completed the 3D Systems service training may perform tasks they are authorized and certified to complete.
Do not ignore warning signs posted during 3D printer system service operations. If an error message appears on the 3D printer system’s User Interface refer to “Troubleshooting Section” within this guide depending on the error, before resuming operation.
To prevent potential skin irritation and sensitization due to contact with waste material or uncured Part Material, follow all guidelines in the following sections.
Follow recommendations for protective equipment and general first aid procedures to minimize the risks from part material exposure. If professional medical attention is necessary, take the Global Harmonized Standards/Safety Data Sheet (GHS/SDS) for the exact material involved to the attending physician.
![]() |
Always wear 100% nitrile gloves and lab coats when handling any part or waste material. Latex gloves are not chemical-resistant and are not recommended. |
![]() |
In the event of a leak or spill of uncured part material, wear safety glasses with side shields to provide eye protection. |
![]() |
Because of the 3D printer system’s built-in engineering controls, respiratory protection is not necessary during normal operation. A NIOSH-approved (or equivalent) dust mask is recommended when dry sanding cured material parts. |
![]() |
Always wear protective sleeves or a lab coat when doing anything around the materials. When skin comes in contact with materials they can cause an allergic reaction that can be harmful to skin. |
Prior to using the ProJet® MJP 2500 and 2500 Plus, users should be aware of potential hazards which may result in exposure to uncured part material, such as removal of the material waste bag and handling part material cartridges.
Chemtrec USA (800) 424-9300; Europe +1-703-527-3887
Consult the materials Global Harmonized Standards/Safety Data Sheets (GHS/SDS) for information on specific materials. For further information on this and related topics, consult the 3D Systems - Materials website at http://www.3dsystems.com/support/materials/msds.
The material cartridges are packaged in shipping cartons. Upon receipt of material shipments, inspect cardboard carton exterior for signs of damage and leakage. If leakage is observed, DO NOT open carton, and contact 3D Systems’s Technical Support Hotline.
VisiJet® Part Material (ProJet® 2500 ProJet® 2500 Plus) | VisiJet® ME SUP Wax Support Material | ||
Shelf Life | 2 Years | 5 Years | |
Climate | Cool, dry area with adequate ventilation | ||
Temperature Range | 60°F (16°C) to 80°F (27°C) | ||
Maximum Storage Temp | 95°F (35°C) | ||
Environmental Conditions | No direct sunlight, heat, flames, or UV energy. Do not expose materials to heat at or above 230°F (110°C) , flames, sparks, or any source of ignition. |
Always check material "Recertification Date" before use. If the cartridge has reached its Recertification Date, your 3D Systems certified Partners or 3D Systems Technical Support can assist with questions on material requiring recertification.
Support (white) material must be loaded in the left side of material drawer. Part (black) material cartridges must be loaded in the right side of material drawer. Before loading cartridges into 3D printer system, inspect the cartridges for signs of damage or leakage. Do not load a damaged or leaking cartridge. Dispose of material cartridge according to local regulations.
It is important not to lay material cartridges that are partially used on their side. Doing so will cause material to seep through the vent cap and clog cap. This will cause damage to the material cartridge if used for a later print. To store a partially used Material Cartridge, place it upright in a ProJet® MJP 2500 Cartridge Holder and tighten the vent cap.
Material should be stored in their original containers, according to the guidelines given in the GHS/SDS included with the material. Protect material from sunlight and ambient room light.
![]() |
Never mix different materials. |
Disposal of fully cured parts are not subject to regulations of any known agency worldwide. VisiJet® support material cartridges may be disposed of in ordinary office trash.
Support material has no known regulatory requirements and may be disposed of in ordinary office waste.
Finished (cured) parts can be handled or disposed of the same as standard household plastic products. VisiJet parts are not recyclable. VisiJet materials are not intended for and cannot be used for medical implant, food, or drink handling applications.
Uncured part material is classified as regulated, and in some areas hazardous; requiring special packaging, transportation, and disposal. The disposal of partially cured or uncured part material must comply with all local, state, and federal environmental safety regulations. Applicable part “waste” includes cartridges (empty or full) and waste pans. Any materials used to clean up uncured part material should be disposed of in the same manner as uncured part material.
Dispose of your uncured parts and waste materials according to your local environmental regulatory agency. If assistance is needed, contact 3D Systems certified Partners or 3D Systems Technical Support.
To find out facility disposal requirements, contact a local waste disposal provider. (Local environmental regulatory agency should have a list of qualified providers.) You will need to give disposal service provider a copy of the part material GHS/SDS (Global Harmonized Standards / Safety Data Sheets), and possibly other forms included in the Appendix of your VisiJet® Material Handling Guide, such as Waste Profile Worksheet and SNUR (Significant New Use Regulation - U.S. only). A report will be provided, indicating disposal requirements, as well as a quotation for regularly scheduled pickups. If assistance is needed locating a waste disposal provider, or completing a waste disposal form, contact your local 3D Systems certified reseller or 3D Systems Technical Support.
3D Systems assumes no liability or responsibility for proper disposal of uncured part material. Proper disposal of uncured part material is the sole responsibility of the user.
Spills of material are HIGHLY UNLIKELY, and should NOT occur in normal operation of the 3D printer system. If a leak occurs, it is an indication of a serious 3D printer system malfunction.
The first priority is to protect users from inadvertently touching material. Spills of support material can be cleaned without use of protective gear, and disposed of as office trash. Handling uncured part material requires use of nitrile gloves and other personal protective equipment to ensure no direct contact with uncured part material. If you don’t know which material it is, assume it to be uncured part material, and handle accordingly - with the recommended personal protective equipment.
Promptly remove spilled material, dispose of waste material, and clean up materials per local regulatory requirements. Suspend use of the 3D printer system until you contact 3D Systems Technical Support for a service visit to determine and repair the source of the leak.
Small spills of uncured liquid part material can be cleaned up using disposable towels, non-reusable rags, or absorbent materials such as sawdust, clay, diatomaceous earth, or activated charcoal. If spilled material is hot (liquid), wait until it cools before wiping up. After wiping up the spill, wipe surface with denatured or isopropyl alcohol and clean thoroughly with soap and water.
Caution: Never put sawdust, clay, diatomaceous earth, or activated charcoal inside the printer, doing so will damage the printer.
Consider avoiding placement of the 3D printer system over carpeting, or consider use of barriers to avoid the possibility of carpet damage if spills were to occur.
Advise service provider involved of the spilled material, and provide GHS/SDS and other material information prior to contact with the material. Advise them of disposal requirements for part material and clean-up products if part material (uncured) is the spilled material.
Tools contaminated with part material should be cleaned prior to reuse. Solvents such as denatured alcohol or Isopropyl Alcohol (IPA), are normally required to clean equipment and tools. Wash with soap and water to remove any traces of excess part material or solvent. Contact solvent suppliers for information on proper handling of solvents if used for clean-up.
Some cleaning solvents are highly flammable such as denatured alcohol and isopropyl alcohol. Before using solvents to clean and remove uncured part material, be sure read and follow the solvent supplier safety precautions and recommended usage.
Though the U.S. Department of Transportation does not consider VisiJet® materials a "flammability hazard," they do classify them "combustible" based on flash points. Material containers may rupture when exposed to extreme heat. Use National Fire Protection Association Class B extinguishers such as carbon dioxide, dry chemical, or foam.
This section describes the various features for your ProJet® MJP 2500 Professional Printers.
ProJet® MJP 2500 - Entry Level Printer with Basic Material Set |
|||
Build Mode High Definition (HD) |
|||
Resolution (xyz) |
800 x 900 x 790 DPI |
||
Build speed (in/hr) in Z |
1 Lane: 0.29 |
2 Lanes: 0.22 |
3 Lanes: 0.14 |
mm/hr |
1 Lane: 7.3 |
2 Lanes: 5.5 |
3 Lanes: 3.5 |
Build speed (hr/in) in Z |
1 Lane : 3.5 |
2 Lanes: 4.5 |
3 Lanes: 7.3 |
hr/mm |
1 Lane: 0.14 |
2 Lanes: 0.18 |
3 Lanes: 0.29 |
Build volume (xyz) |
11.6 x 8.3 x 5.6 inches (294 x 211 x 144 mm) |
||
Minimum Feature Size | 500 um | ||
Accuracy - per inch of part dimension typical |
±0.004 inch per inch (±0.1016 mm per 25.4 mm) of part dimension |
||
Layer thickness |
32 micron |
||
Build material |
VisiJet® M2G-DUR (VisiJet ProFlex, Clear, PP-like) VisiJet® M2R-WT (Rigid White, General Purpose) VisiJet® M2R-BK (Rigid Black, General Purpose)
|
||
Material |
UV Curable Plastic |
||
Material Delivery |
1.5 kg Part, 1.4 kg Support bottles Maximum machine capacity - 2 Part & 2 Support Bottles |
||
Support Material |
VisiJet® M2 SUP hands-free melt away wax |
||
Part stacking |
YES |
||
Application |
High Definition printing mode provides a balance of speed and print quality. It is well suited for most general print jobs and is perfect for high fidelity prints of models for design verification, functional testing and other applications. |
ProJet® MJP 2500 Plus - Full Feature Printer with Additional Material Set |
||||||
Build Mode |
High Definition (HD) |
Ultra High Definition (UHD) |
||||
Resolution (xyz) |
800 x 900 x 790 DPI |
1600 x 900 x 790 DPI |
||||
Build speed (in/hr) in Z |
1 Lane: 0.29 |
2 Lanes: 0.22 | 3 Lanes: 0.14 |
1 Lane: 0.25 |
2 Lanes: 0.11 | 3 Lanes: 0.07 |
mm/hr |
1 Lane: 7.3 |
2 Lanes: 5.5 | 3 Lanes: 3.5 | 1 Lane: 6.3 | 2 Lanes: 2.8 | 3 Lanes: 1.7 |
Build speed (hr/in) in Z |
1 Lane: 3.5 |
2 Lanes: 4.5 | 3 Lanes :7.3 | 1 Lane: 4 | 2 Lanes: 9 | 3 Lanes :14.6 |
hr/mm |
1 Lane: 0.14 |
2 Lanes: 0.18 | 3 Lanes: 0.29 |
1 Lane: 0.16 |
2 Lanes: 0.36 | 3 Lanes: 0.58 |
Build Volume (xyz) |
11.6 x 8.3 x 5.6 inches 294 x 211 x 144 mm |
11.6 x 8.3 x 5.6 inches 294 x 211 x 144 mm |
||||
Accuracy - per inch of part dimension typical |
+/-0.004 inch per inch (+/-0.1016 mm for 25.4 mm) of part dimension |
+/- 0.002 inch per inch (+/-0.0508 mm for 25.4 mm) of part dimension |
||||
Minimum Feature Size | 500 μm | 300 μm | ||||
Layer Thickness |
32μm layers |
32μm layers | ||||
Build Material |
VisiJet® M2R-CL (Rigid Clear, General Purpose) VisiJet® MS-EBK (Elastomeric Black High Flex) VisiJet® M2-ENT (Elastomeric Natural, High Flex) VisiJet® M2G-DUR (VisiJet ProFlex, Clear, PP-like) VisiJet® M2G-CL (VisiJet Armor, Clear, ABS-like) VisiJet® M2R-WT (Rigid White, General Purpose) VisiJet® M2R-GRY (Rigid Gray, High Contrast) VisiJet® M2R-BK (Rigid Black, General Purpose) VisiJet® M2R-TN (Rigid Tan,High Contrast)
|
VisiJet® M2S-HT90 (Semi-Clear) VisiJet® M2S-HT250 (Semi-Clear, High Heat Deflection) VisiJet® M2R-GRY (Rigid Gray, High Contrast) VisiJet® M2R-TN (Rigid Tan,High Contrast) VisiJet® M2R-WT (Rigid White, General Purpose) VisiJet® M2R-BK (Rigid Black, General Purpose) VisiJet® MS-EBK70 (Elastomeric Black, Shore 70A Hardness)
|
||||
Material |
UV Curable Plastic |
UV Curable Plastic | ||||
Material Delivery |
1.5 kg Part, 1.4kg Support bottles Maximum machine capacity - 2 Part & 2 Support Bottles |
1.5 kg Part, 1.4kg Support bottles Maximum machine capacity - 2 Part & 2 Support Bottles |
||||
Support Material |
VisiJet® M2 SUP hands-free melt away wax |
VisiJet® M2 SUP hands-free melt away wax | ||||
Part Stacking | YES | YES | ||||
Application |
High Definition printing mode provides a balance of speed and print quality. It is well suited for most general print jobs and is perfect for high fidelity prints of models for design verification, functional testing and other applications. |
Ultra High Definition print mode provides the highest print quality at about half the speed of HD mode. It is best suited for prints that have the most demanding print quality requirements. UHD mode is perfect for prints with the finest, sharpest features, small holes, snug slip fits and overall enhanced print quality. |
![]() |
±50µm on 80% of global surfaces (clinical fit) |
Feature |
ProJet® MJP 2500 Plus/Tan |
Speed full batch | 18 quad cases 9 hours |
Speed Single strip | 6 quad cases 3 hours |
3D Nesting | 54 quad cases 24 hours |
Accuracy | +-50um/80% |
Detail fidelity | 800-900 dpi |
Color | intergrated |
Opacity | Full opaque |
Surface reflectivity | Matte surfaces |
Supports | sparse Wax |
Waste Stream | Soapy Water |
Base Flatness | flat |
Die insertion stability | No instability detected |
Surface hardness | solid |
GLOBAL AND LOCAL PRECISION
± 50um on 80% of global surfaces yields restorations that fit.
EXCELLENT EDGE AND SURFACE FIDELITY
Sharp prep margins, low friction flush Geller prep insert/removal with no debris generation.
EASE OF USE
Simple drag and drop push button, no supports, no complex calibration procedures required
LOW LABOR POST PROCESSING
Melt-away wax support structures = cleaning of large volumes of models quickly
WORKFLOW FLEXIBILITY
Single lane, fast day batches and/or full platform overnight high-volume batches = workflow cadence.
ADVANCED MATERIAL
Industry-recognized tan color, with exceptional upper and lower occlusion, contact and die fits.
The three dimensional solid parts consist of two materials (support material and part material). The support material is a wax based material providing adhesion to print platform, as well as, providing material used to produce supports required to build your part.
The part material is an ultraviolet (UV) curable material. After a layer of material is deposited on the build plate, the part is exposed to a UV flash lamp. The UV energy is absorbed by the material converting a liquid part material to a solid polymer. When the build is complete, the part (consisting of the two materials) is adhered to the print platform by means of the support material).
The material delivery module consist of four material cartridge holders; the two left side holders are for the support material (white) cartridges. The right side of the module are for two part material (black) cartridges. Once materials are heated, they are fed to the printhead. Material waste is generated by two processes; cleaning the printhead array plate and planarization. The cleaning process involves purging jets and wiping the printhead array plate. The planarizer removes excess material during the print process. The combined waste materials are then periodically emptied into the waste bag. The printhead cleaning process is invoked automatically prior to starting a build.
After the build is complete, the print platform and the part are then removed from the printer. A secondary operation, known as post processing, is required to provide a finished/cleaned part. Refer to your ProJet® Post Processing Guide for more information.
![]() |
Print Engine : The Print Engine contains major systems such as the Printhead, Planarizer, and UV Lamp Assembly. |
![]() |
Build Chamber: The Build Chamber is the area where the print platform can be found. All print jobs are built on the print platform. For more information see Printing Area. |
![]() |
User Interface (UI): This is the built-in touchscreen which allows the user to interface with the printer. The touchscreen allows the user to check printing status, material levels, as well as power printer off. For more information on what user can access through the UI go to the User Interface section of this manual. |
![]() |
Power Cord and Power Switch: The electrical power cord is plugged into the printer here. There is also a Power Switch located next to the power outlet. |
![]() |
Material Drawer Module (MDM): The MDM drawer is a push/push type mechanism. To open the drawer push in, drawer should pop open allowing you to pull it open the rest of the way. The MDM contains the part and support materials and the waste bag. |
The actual area that you can print a job consists of the x-axis (left-to-right) times (x) the y-axis (front-to-back) times (x) the z-axis (max height).
English (X x Y x Z) | Metric (X x Y x Z) |
11.6" x 8.3" x 5.6" | 294mm x 211mm x 144mm |
ProJet® MJP 2500/2500 PlusSupport Material Containers 1 and 2: These containers hold the VisiJet® M2 SUP support material that is used for the build. The support material is housed on the left side of the MDM in the white receptacles. Part Material Containers 1 and 2: These containers hold the cartridges of the VisiJet® part material, which are used to build parts on the 3D printer system. The part material is housed on the right side of the MDM in the black receptacles. Smart Cartridge Technology: All cartridges incorporate smart cartridge technology that enables the ProJet® 2500 to verify that the user does not use the wrong material, use material incorrectly, or use empty or expired containers, ensuring the material is safe to use. |
Behind the Support Material cartridges there is a waste bag receptacle area containing a disposable bag and rigid liner. The waste bag and liner will need to be changed periodically. See Changing Waste Bag Section of this manual to change waste bag.
![]() |
NOTE: With every material cartridge delivered, two waste bags will be supplied. If more waste bags are required, they can be ordered separately. |
Power Supply: In the rear of the printer there is an outlet to plug in the power supply cord and a switch to turn the system on. This is the only way to power the printer on from a complete shutdown state. Do not use this switch to shutdown printer. Printer should be shutdown through the UI and brought back up by toggling the power switch on the back. (A)
Additional DocumentationThe following documents will help you to achieve maximum proficiency with your ProJet® 2500 . ProJet® MJP 2500 Facility Requirements GuideThe Facility Requirements Guide details the requirements necessary to install the ProJet® MJP 2500 3D Printer. Details include the necessary facility dimensions, electrical and pneumatic resources, and any equipment that may be needed for installation. An electronic version of this document is available at http://infocenter.3dsystems.com/projetmjp2500/facility-requirements-guide. ProJet® MJP 2500 Installation GuideThe Installation Guide details the procedures required to properly install and set up the ProJet® MJP 2500 3D Printer at the customer’s site. Only a 3D Systems Certified Field Service Engineer or a Certified Reseller is allowed to install the 3D printer system. An electronic version of this document is available at https://3dscentral.3dsystems.com. ProJet® MJP 2500 Material and Post Processing GuideThe Material Guides detail the use of materials that have been certified for use in the ProJet® MJP 2500. Each material has its own Material Guide. Information specific to each material is included in these guides. An electronic version of this document is available at http://infocenter.3dsystems.com/projetmjp2500/post-processing-guide. ProJet® MJP 2500 Quick Start GuideThe Quick Start Guide gives the user a quick overview of the 3D printer system and the procedure for printing a part with the ProJet® MJP 2500. An electronic version of this document is available at http://infocenter.3dsystems.com/projetmjp2500/quick-start-guide. ProJet® MJP 2500 Global Harmonized Standards/Safety Data Sheets (GHS/SDS)Each material has its own GHS/SDS. The user must be familiar with all information contained in these documents before handling the materials. Every material shipment includes a paper copy of its GHS/SDS. Electronic versions of the GHS/SDSs are available on our website at http://www.3dsystems.com/support/materials/msds
Electronic Documentation3D SPRINT™ HelpThe 3D SPRINT™ printer application provides a complete on-line help guide for understanding how to utilize and manage the client software used for part layout and job submission to your new printer. |
The User Interface is located on the top of the printer to the right. There are five main screens that contain sub menus that allow the user to perform a variety of functions to control the printer. These five screens and their menus are:
The first tab on the UI. The following features are accessed under the Status Tab (A). Refer to 1-7 for information that appears on this screen. The left side tiles describe job status, the right side tiles describe printer status.
Printer State - This area identifies what state the printer is in at any given time. See below for the various Printer States.
Ready - Printer ready to accept print jobs.
Load Print Platform - Printer is ready for a clean print platform to be installed
Printing - Printer is printing a job
Preparing Print - Printer is setting up to begin printing
Busy - Printer is performing maintenance
Standby - Printer is in a low power state
Paused - Current print is paused and can be resumed by selecting the button
Complete - Current print is completed and the part can be removed from the printer
Remove Print Platform - Job is complete; access the print platform to remove the part
Aborting / Aborted - Current print is aborting / aborted
Warming - Printer is warming up to a Ready state
Cartridge Warming Up - Printer cartridge(s) warming to a Ready state. If both cartridges are warming up, a job can still be started from the UI, but will only start printing when the cartridges are melted and ready to be used.
Waiting - Chamber Cooling Down - Printer is waiting for the build chamber to cool down before continuing printing
Initializing - Printer is powering on and going through initialization
Shutting Down - Printer is shutting down and will notify the user when it is safe to power off the printer
Recovery - Printer has a fault and is attempting recovery
Diags - Printer is in Diags mode and may require a service call
Error - Printer is in an Error state and may require a service call
Top Door Open - Close the top door in order for maintenance or printing to occur.
Material Needed - the printer needs more material in order to print
Second Tab on the UI.
![]() |
NOTE: Clicking on the Info button brings up print job information; reorder jobs in queue using the arrow buttons. |
Displays information about the Part and Support materials loaded in the printer.
Material Status -Displays the level of material in both the Support and Part Cartridges.
Material Information - Clicking on the material level in any one of the four of the material status screens will bring up an information box about that particular cartridge of material. Information listed here is:
Note: When an expired cartridge is inserted, the printer will reject it. If a job is printing when the cartridge expires, it will to continue to complete the job before declaring the cartridge is no longer available for use. |
The following information can be accessed under the Tools tab.
1. Printer Info - Displays printer and version information.
2. Customer Usage - Displays customer’s printer usage.
3. Material Usage – Displays the material and amount using in the printer
4. Diagnostics - Many diagnostic procedures can be run under the Diagnostics button. See Diagnostics Menus below for more information.
Diagnostics Menus - Selecting the Diagnostics button under the Tools Tab will bring up the Diagnostics screen is where the User performs routines that help run and maintain the printer.
1. Inspect Planarizer Wiper Blade - Select this routine to inspect the planarizer blade for excess buildup. See Inspect Planarizer Blade procedure in the Maintenance section.
2. Inspect Planarizer Ducts - This is a routine that will allow the user to inspect and clean the ducts in the planarizer. See Inspecting and Cleaning Planarizer Ducts procedure in the Maintenance section.
3. Inspect Print Cartridge Home Sensor - This routine will allow the user to access the optical home sensors for cleaning. See Clean Print Carriage Optical Home Sensor procedure in the Maintenance section.
4. Head Maintenance Cycle - This is the routine that will be used to periodically clean the printhead.
5. Test Jets - This is the routine that is used to verify that the jets are all jetting material properly. See Confirm Jets procedure in the Maintenance section.
6. 3-Lane Support Test - Diagnostic test routine. Run this test as requested by your service representative
7. View Fault Logs - A history of fault codes is stored under the Fault History.
8. Unlock Top Door - This button will allow the top door to unlock if the printer is in a Ready or Error State.
5. Operator Maintenance - Selecting Operator Maintenance will bring up a maintenance schedule. Be sure to click on a maintenance item and Reset the counter once the cleaning has been completed, otherwise a message will appear that the maintenance is over due. Before performing any maintenance routines the printer must be in a Ready state and a clean print platform must be installed.
6. Material Change Wizard - To change from one type of material to another there is a flush operation that you have to perform to ensure all of the first material is out of the printer before adding a new material. This is where you run this routine to perform this. See Troubleshooting section Material Change Over procedure for instructions.
7. Save Log - Provides access to printer logs for service.
8. Power Options - Selecting the Power Options button provides access to Printer Shutdown, Printer Restart, Software Restart and Standby. For shutting down the printer, the recommendation is that the printer always be shutdown through the UI. See Printer Shutdown section for information.
9. Install Upgrade - Printer firmware can be updated using a USB thumbdrive.
1. Network - The network settings can be verified through Network Settings.
2. Email Alerts - Set up email alerts to be notified about printer events. Up to 5 email addresses can be added.
Note: Some email clients may block access to this application during email setup. If you experience issues setting up email alerts, please verify your email provider has not blocked access. |
3. Date Time - To change or setup the date and time click on Date Time Settings.
4. Language - Select language to display on UI.
5. User Interface - Controls the UI brightness level and information about the UI itself.
6. Print Jobs -
Part Placement Optimization - Part placement optimization is suggested for printers running a high number of single lane jobs. Enabling this feature will yield the best print quality throughout the printer’s life.
UI will begin to power up. This may take a minute or two for the screen to come on. When the UI is booted up the 3D Systems logo will appear and then the Status screen will appear.
NOTE: Even though the waste bag may not appear full when the user is notified to change it, it is highly recommended to replace the waste bag when prompted to avoid unnecessary overflow and mess. When waste bag has been changed ensure you confirm the level has been reset to zero.
Select the next to the Waste Bag status bar.
![]() |
NOTE: If the waste bag is stuck to the liner when you attempt to remove it, replace the entire liner and bag to prevent the bag from tearing and causing material to leak into the receptacle. Waste bags can be ordered using part number 310248-00. With each order you will receive 30 bags and 1 liner. |
The Waste Bag routine can also be accessed from the Operator Maintenance window.
Select Tools>Operator Maintenance
NOTE: It is important to verify the type of material currently in the MDM before proceeding with these steps. |
NOTE: Cartridges cannot be removed from a cold printer. The printer must be warm before drawer will open and cartridges can be removed. |
|
NOTE: The software verifies that material cartridges are genuine to prevent possible compromised part quality and print head damage from the use of non-genuine material cartridges. Material cartridge information and certain printer performance parameters are collected, but no personal or design data are collected. |
The MDM drawer (A) is a push/push mechanism. Push to open drawer, push to lock drawer.
NOTE: It is important to always wear nitrile gloves and either protective sleeves or a labcoat to protect arms when coming in contact with materials to avoid getting materials on skin. Contact with skin may cause an allergic reaction. |
NOTE: Cartridges cannot be installed into a cold printer. The printer must be warm before drawer will open and cartridges can be installed. |
To place a material cartridge into the MDM, perform the following steps:
NOTE: The steps to install a support cartridge are the same as installing a part cartridge. |
NOTE: To install cartridges into the MDM drawer properly ensure that the small cap be installed away from the user. |
NOTE: It is important to verify the cartridges have been audibly clicked into place, have material in them, and the cartridge caps properly ventilated; otherwise the printer may not be able to pull material from the bottles, potentially resulting in the following fault codes: |
|
![]() |
NOTE: Contact certified reseller partner or 3D Systems Customer Support when the UI continues to report an empty cartridge even though the cartridge is non-empty and is seated properly in the MDM. Contact your certified reseller partner first or contact 3D Systems Customer Support, whose contact information can be found here. |
NOTE: Make sure you are wearing Nitrile gloves and protective clothing before performing any of the following procedures. Always protect yourself from possible exposure to materials. Always wash hands thoroughly with soap and water after handling parts and/or material. Never eat or drink without washing hands first. |
NOTE: The Access Platform button will not be available to select if the printer is not ready for the user to access the print platform. |
![]() |
NOTE: When selecting the Access Platform button, if the printer is completing maintenance, there may be a delay in accessing the platform. The printer will notify the user when the top door is unlocked and access is allowed. |
NOTE: Always be sure you are installing a room temperature print platform that is clean on both sides to avoid any printing issues. Also, confirm that the print platform is free from damage due to any drops or dings. Protruding metal on the platform may come in contact with the printhead and cause severe damage. |
For each VisiJet M2 material, the "General" build styles in 3D Sprint are designed to give you accurate prints right out of the box. Please use the "General" build style first and foremost to achieve part accuracy. However, if after measuring your parts you find that you have issues achieving accuracy, you may use the "Scale and Offset Wizard" in 3D Sprint to troubleshoot such issues.
Each ProJet MJP 2500 printer will vary slightly in accuracy. If you have multiple printers, you may need to set the accuracy for each one separately. To do this, click the "Printer" icon in the upper left corner, connect to a specific printer, and run the steps in this section for each printer. Additionally, you will need to run the wizard for each Material,Print Mode, and Build Style combination you use.
NOTE: Before measuring, wipe each end of the measurement part with a paper towel to remove excess wax remaining after post processing. Also be sure to wipe clean your measurement device before measuring.
Once all measurements are complete, select the "Next" button.
You can now see the calibrated slope and offset values. If you calculate a corrected slope and offset on your own, be aware that the offset range will be limited to [ 0, -0.002 ] inches.
Select "Apply", and 3D Sprint will allow you to change the name of your new "Build Style". By default, the syntax includes build material, print mode, and the date. You may add to the printer name as well if you have more than one ProJet MJP 2500 printer.
Once the printer is powered up, allow time for the printer to warm up and the materials in the MDM (Material Delivery Drawer) to heat up before accessing the drawer and inserting cartridges. If no cartridges are installed, or cartridges are installed but cold, it can take 20 minutes before the material deliver system is warm enough to insert or remove cartridges. The status screen will display the Material Drawer is locked until the cartridges are available to access.
While the printer is warming up, the Printer State will alternate between "Warming" and "Busy" states for up to 1 hour, 15 minutes (time to warm up from a completely cold system) while warming and doing print head maintenance.
The status screen will display the Warmup Time Remaining, once the cartridges are inserted.
Once the system is warm and the material has melted to room temperature, the printer will automatically perform several Head Maintenance Cycles before arriving at a Ready state.
Perform a Jet Check Procedure to confirm that all the jets are working properly prior to printing your first build or anytime you notice print quality issues. See Confirm Jets section of this manual for procedure.
Every time a job is sent to print, the UI will ask the user to confirm that a clean print platform is installed. UI will also ask the user to confirm the waste bag level.
Ensure that the print platform is clean and free from defects. Printing with a dirty or damaged platform can cause severe damage to the printer. See the Print Platform section for more information.
NOTE: Using a dirty or damaged platform can cause severe damage to printer. Always make sure your platform is clean and free from defects. |
![]() |
NOTE: If the waste bag is stuck to the liner when you attempt to remove it, replace the entire liner and bag to prevent the bag from tearing and causing material to leak into the receptacle. Waste bags can be ordered using part number 310248-00. With each order you will receive 50 bags. |
You can check the material levels by selecting the Materials tab. If material is required to print the next build make sure that the same material that is currently in the printer is used. If you need to add material, go to Material Cartridge & Removal section.
The software that will be used to create and send files to print a build job is called 3D SPRINTTM. This section is designed to walk you through selecting your printer, selecting materials, and printing your first print. For detailed information on the features of 3D SPRINT™ you can access the full help document by clicking on the icon inside the 3D SPRINT™ software.
Double click the 3D SPRINT™ icon on your computer/laptop or select it from your list of available programs loaded on your computer.
NOTE: If you do not have 3D SPRINT™ loaded on your computer you can obtain a copy at http://infocenter.3dsystems.com/projetmjp2500/software-downloads. |
To print your first part follow these instructions.
NOTE: Ensure print platform is installed prior to printing a part. See Print Platform Installation for more informat |
Selecting the Printer
|
||
Selecting Material
|
||
Selecting Print Mode
Selecting Build Style1. Select the Build Style. The default Build Style is General. You can create other build styles under the Printer Tools / Printer Settings section. Select Build Style option and press SET. |
Printing the File
|
|
|
|
||
|
||
Send Job to Print
Removing Part
|
The ProJet® MJP 2500 & ProJet® MJP 2500 Plus printer goes into lower power modes when it has been idle for a period of time. After 30 minutes, the printer will enter Standby mode. After 7 hours, the printer will enter Conserve mode. The UI status will display as in Standby during this time. Sending a print job or interacting with the front panel will start warming up the printer. The printer can be placed in conserve mode by selecting "Standby" in the Tools > Printer Shutdown tabs.
ProJet® MJP 2500 & ProJet® MJP 2500 Plus | Standby | Conserve |
---|---|---|
Low power mode (idle state) | 30 minutes | 7 hours |
Ready State (from low power mode) | 8 minutes | 20 minutes |
When the printer is going to be stored for an extended period of time (>60 days) you will need to call a Certified Partner to set up a service call for a Dry Out procedure to be performed. This will clear out any residual material out of printer lines for extended storing.
If you do not plan on operating the 3D printer system on a regular basis and want to shut it down for an extended period of time, follow these steps:
Select Power Options (2) on the Tools menu screen.
NOTE: Unless the printer will be idle for an excessively long time (>60 days) it is not necessary to shut it down. Shutting down the printer will cause longer wait times for warming, because it is warming from a cold state. |
NOTE: Whenever the printer is powered down, wait 60 seconds before toggling the power switch back on. |
For successful build jobs, when a user wants to switch from one part material to another without material mixing, a full Material Changeover (MCO) must be performed. A full MCO is required when switching from a rigid material to a elastomeric material or vise versa.
![]() |
NOTE: Please ensure you have replaced the waste bag with a new empty one PRIOR to starting the Material Changeover Procedure. Also, ensure you have the required materials for the material change – two MCO Cleaner 2500 cartridges, two new part material cartridges and two support material cartridges for head maintenance cycles. |
|
NOTE: Full-MCO requires two support cartridges present to complete successfully. |
![]() |
NOTE: If MCO is not performed correctly, the color profile of the new installed material may have residual original material color. |
![]() |
NOTE: This step can take 30-45 minutes to complete while it removes the old part material from the printer. |
![]() |
NOTE: If the cartridges are cold the process will take an additional 30 minutes to allow material to warm before continuing. |
![]() |
NOTE: If the cartridges are cold the process will take an additional 30 minutes to allow material to warm before continuing. |
The Pass Though Material Changeover gives the option for different rigid materials to be swapped out without performing a Material Changeover (MCO).
![]() |
NOTE: Performing a Pass Through MCO will have some material mixing. This option is only applied to rigid materials. |
Select Material Changeover if you would like to have no mixing between materials. This option will perform a full MCO.
or
Select Begin using VisiJet M2 xxx. Materials will have some mixing.
or
Select Continue using VisiJet M2 xxx. Reinstall the currently used material.
Below is the Material Change Over (MCO) Matrix. This matrix shows the required action when switching materials.
F= Full MCO required
N= No MCO, print through okay
F, N = Give the user the option to do a "Full MCO" or choose to just insert bottles and do "No MCO"
Material Change Over (MCO) Matrix | ||||||||||||||
From/To |
M2R-CL (RR) |
M2R-BK (RB) |
M2R-WT (RE) |
M2R-GRY (RG) |
M2R-TN (DY) |
M2G-CL (GL) |
M2G-DUR (GD) |
M2 ENT (NT) |
M2 EBK (CB) |
M2S-HT90 (HA) |
M2S- HT250 | M2E-BK70 | ||
M2R-CL (RR) |
X |
F,N |
F,N |
F,N |
F,N |
F,N |
F,N |
F |
F |
F,N |
F,N | F | ||
M2R-BK (RB) |
F,N |
X |
F,N |
F,N |
F,N |
F,N |
F,N |
F |
F |
F,N |
F,N | F | ||
M2R-WT (RE) |
F,N |
F,N |
X |
F,N |
F,N |
F |
F |
F |
F |
F |
F,N | F | ||
M2R-GRY (RG) |
F,N |
F,N |
F,N |
X |
F,N |
F |
F |
F |
F |
F |
F,N | F | ||
M2R-TN (DY) |
F,N |
F,N |
F,N |
F,N |
X |
F |
F |
F |
F |
F |
F,N | F | ||
M2G-CL (GL) |
F,N |
F,N |
F |
F |
F |
X |
F,N |
F |
F |
F,N |
F,N | F | ||
M2G-DUR (GD) |
F,N |
F,N |
F |
F |
F |
F,N |
X |
F |
F |
F,N |
F,N | F | ||
M2 ENT (NT) |
F |
F |
F |
F |
F |
F |
F |
X |
F,N |
F |
F | F,N | ||
M2 EBK (CB) |
F |
F |
F |
F |
F |
F |
F |
F,N |
X |
F |
F | F,N | ||
M2S-HT90 (HA) |
F,N |
F,N |
F |
F |
F |
F,N |
F,N |
F |
F |
X |
E | F | ||
M2S- HT250 | F,N | F,N | F,N | F,N | F,N | F,N | F,N | F | F | F | X | F | ||
M2E-BK70 | E | E | E | E | E | E | E | E | E | E | E | X |
An extended material changeover is required when moving from M2E-BK70 to any other VisiJet material. The extended changeover wizard will be automatically initiated by the printer and requires no special knowledge from the user. The extended changeover requires a 12 hour deep clean; this is best done overnight. The extended material changeover takes approximately 500g per bottle of cleaner material, so the bottles must be at least 50% full.
![]() |
![]() |
![]() |
![]() |
NOTE: This step can take 30-45 minutes to complete. |
![]() |
NOTE: If the cartridges are cold the process will take an additional 30 minutes to allow material to warm before continuing. |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
NOTE: If the cartridges are cold the process will take an additional 30 minutes to allow material to warm before continuing. |
![]() |
![]() |
![]() |
For optimal print quality it is critical to follow the operator maintenance routines outlined below at the recommended interval.
The UI provides reminders when routine maintenance is required.
![]() |
NOTE: The printer must be at a Ready state and a clean print platform installed before performing any of the routines below (excluding the Waste Bag function): |
There are several ways a user can tell if maintenance needs to be performed on the printer.
Use the following procedures to perform maintenance when needed.
Operating Temperature Range: | 18-28°C (64-82°F) |
Optimal Temperatures Range: | 18-24°C (64-75°F) |
Humidity: | Maintained at 30 to 70% RH |
The carbon filter is designed to remove particulates, odors, and gasses from the build area.
Access to this filter is from the front of the machine on the right hand side. Open door, loosen the thumb screw on the door containing the filter, remove the filter, insert new filter, close door, tighten thumb screw.
![]() |
NOTE: This is a customer replaceable part. Particulate Filter with Handle - P/N 310259-00. |
Photo below illustrates a filter that needs to be changed. |
|
Photo below illustrates a filter that is clean and new. |
There is a screen that is placed above the particulate filter to add extra filtering protection for the filter. This screen will need to be checked or cleaned weekly.
There is a filter screen that is placed above the particulate filter to add extra filtering protection for the filter. This screen will need to be checked or cleaned weekly.
Material can get trapped and accumulate in and under the ducts of the planarizer. It is recommended to clean thoroughly when prompted by the UI and inspect after each job as the ducts may need to be cleaned sooner.
![]() |
NOTE: When using M2S material the Planarizer Ducts must be completely clean under/behind the lip to prevent material from accumulating and dripping. It is recommended to inspect and thoroughly clean the planarizer ducts after each job. |
|
NOTE: A brush is provided in each package of M2S-HT250 material to aid in thoroughly cleaning the planarizer ducts especially beneath and behind the drip edge. When using M2S-HT250 material, notices will appear on the printer's user interface when cleaning is required. Failure to clean the planarizer ducts can degrade the print quality and lead to other performance issues. Repairs required because of failure to clean are not covered by the system warranty or maintenance coverage and would be performed on a time and material basis. |
![]() |
NOTE: Always wear nitrile gloves when inspecting and cleaning planarizer ducts. |
Follow these steps to inspect and clean planarizer ducts.
![]() |
![]() |
5B. When the printer has M2S-HT250 material, the brush is used to thoroughly clean the ducts. It can be helpful to wet the brush with isopropyl alcohol to aid in cleaning. It is very important to be sure all residue is removed from the ducts and housing around the ducts.
![]() |
![]() |
![]() |
![]() |
The planarizer blade will need to be inspected periodically and wiped off. Excess material can build up over time.
Carriage will move out of the way and planarizer assembly will tilt, allowing access to the blade.
Lift top door.
Open planarizer cover to access wiper blade assembly.
Wearing nitrile gloves, take a paper towel with isopropyl alcohol and wipe off excess buildup off of blade.
![]() |
CAUTION: Blade is sharp, wipe blade with care. |
Pixie Dust Removal from Opto Sensors
Over time pixie dust will accumulate on the Opto sensors and will need to be cleaned off. Follow this procedure for cleaning the Opto sensors.
![]() |
NOTE: Always wear Nitrile gloves when cleaning the Opto sensors. |
From the UI Select Tools > Diagnostics > Inspect Print Carriage Home Sensor. This will move the carriage into position.
Open Top Door.
Lift the carriage cover to gain better visibility of the sensors.
Take a foam swab with isopropyl alcohol on it and gently wipe around the Opto sensors removing all the pixie dust from them.
After all the excess pixie dust is cleaned off the sensors, close the carriage cover.
Close the Top Door and carriage will move back into position.
Over time, the UV assemblies accumulate a buildup of pixie dust (light coating of material particles) that will need to be wiped off with a lint free cloth and isopropyl alcohol.
![]() |
NOTE: Always wear nitrile gloves and either a protective sleeve or lab coat when performing this procedure to protect skin from exposure to uncured materials. |
![]() |
NOTE: When wiping the right UV assembly use care not to touch printhead. |
![]() |
NOTE: It may be helpful to shine a flashlight where you are wiping for better visibility. |
Lift left UV lamp cover up and gently wipe the entire underside of the UV Assembly with a lint free cloth moistened with isopropyl alcohol.
Perform this procedure to confirm that all printhead jets are working properly if:
Items Needed:
![]() |
Note: Jet Check Routine can take several minutes to complete. |
There are a number of possible causes for jetting issues which would cause a failed result, some but not all are:
There are three criteria in which to evaluate the Jet Check Test Print. A fail in any of the three criteria results in a fail for the Jet Check and will require the procedure to be repeated or the printer to be serviced.
Evaluation Criterion 1 of 3: What is the total count of gaps in the part and/or support material side of the print?
Part Material Pass: If there are 10 or less gaps in the part material side of the print
Support Material Pass: If there are 5 or less gaps in the support material side of the print
If both the part and support material pass, proceed to the second evaluation.
Evaluation Criterion 2 of 3: Are there 5 lines between the gaps in the same row of part or support material?
Fail Samples
Pass Samples
If all gaps within a single row have 5 lines or more between them, proceed to the third evaluation.
Evaluation Criterion 3 of 3: Are there at least 2 lines between a gap in a row above or below?
When performing this evaluation, only compare rows of part material to other rows of part material and only compare rows of support material to other rows of support material.
Fail Sample
Pass Sample
Do not remove any outer panels when cleaning the printer. Panels must only be removed by qualified 3D Systems Technical Support Representatives.
Remove dust from outer surfaces of printer by wiping with a clean, dry, lint-free cloth.
Remove dirt and grease from printer outer surface by spraying all-purpose cleaner on a clean cloth and gently wiping it down.
![]() |
CAUTION: Use 50% IPA and 50% water with a soft cloth to clean surfaces. Do not use all-purpose cleaners containing petroleum-based polishing agents such as liquid wax. |
![]() |
NOTE: Before cleaning, the 3D printer system must be idle to avoid aborting a build. |
Polycarbonate Top Door should be cleaned with a non-abrasive cleaning and damp cloth. Gently wipe surface using dampened cloth to remove debris.
![]() |
CAUTION: Do not use cleaners such as Windex™ and paper towels to clean polycarbonate surfaces. Use 50% IPA and 50% water with a soft cloth. Using anything else will scratch the polycarbonate surface. |
![]() |
NOTE: The print platform should be clean and at room temperature before installing and using it in the printer. |
Remove any printed parts before cleaning the user interface. This will prevent the printer from initiating any actions if controls are accidently pressed.
Spray a water-based solvent such as Simple Green onto a lint-free soft cloth; do not wipe with a dry cloth or spray cleaner directly onto touch screen.
Gently wipe dirt and part material residue from touch screen using an ammonia-based glass cleaner on a clean, lint-free cloth.
Do Not Use:
The following general maintenance procedures provided must be accomplished to help maintain high part yield and to reduce the printer down time.
When changing material cartridges, material may be present in the MDM receptacle after the cartridge is removed. If a large pool of material is present (bottom is submerged and walls of the cartridge receptacle are reached), do not place a clean material cartridge into the receptacle, call your reseller/partner.
![]() |
CAUTION: The MDM cartridge receptacle and material will be warm; avoid touching the sides of the holder during the cleaning process. Wear heat resistant gloves and goggles. |
Using Isopropyl Alcohol and a lint free cloth, dampen cloth with the alcohol and clean around the cartridge receptacle.
It is necessary to keep the printer clean and free of debris by cleaning up any dust that has collected around the printhead and the surrounding areas. Depending on the printer usage, it is recommended to clean every week for light usage and every print for heavy usage.
Items needed
Items to clean
![]() |
Warning: Do not clean the underside of the printhead (Jet stack). Doing so will cause severe damage. |
The Troubleshooting section is designed to help the user diagnose any anomalies that is happening with the printer before having to call for service. Most of the everyday things that can occur are listed in this section. If this section does not answer the question or solve the problem, contact your Certified Partner for service.
Material shrinkage occurs in thermosets as they transition from liquid state to solid state during the curing process.
The 3DSPRINT Client Software has features that allow the user to compensate for the natural shrinkage of the material in order to fine tune the accuracy of a part.
These shrink compensation values serve as general guidelines to setting shrink compensation. Part building and cleaning in a controlled process will best determine the optimal shrink compensation values for a particular geometry.
ProJet® MJP 2500 Default Shrink Compensation Values for all materials are as follows. New default values MAY be rolled out without software update notification.
Material | Mode | X Value | Y Value | Z Value | Offset X mm | Offset Y mm | Offset Z mm |
---|---|---|---|---|---|---|---|
VisiJet® M2-RWT (Rigid White, General Purpose) | HD | 0.50% | 0.50% | 0.00% | 0.00% | 0.00% | 0.00% |
VisiJet® M2-RBK (Rigid Black, General Purpose) | HD | 0.50% | 0.50% | 0.00% | 0.00% | 0.00% | 0.00% |
VisiJet® M2-RCL (Rigid Clear, General Purpose) | HD | 0.50% | 0.50% | 0.00% | 0.00% | 0.00% | 0.00% |
VisiJet® M2- EBK (Elastomeric Black, High Flex) | HD | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
VisiJet® M2- ENT (Elastomeric Natural, High Flex) | HD | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
VisiJet® M2R-BK | HD | 0.70% | 0.70% | -0.60% | 0.00% | 0.00% | 0.00% |
VisiJet® M2R-BK | UHD | 0.40% | 0.50% | -0.40% | -0.025% | -0.025% | -0.025% |
VisiJet® M2R-CL | HD | 0.70% | 0.70% | -0.60% | 0.00% | 0.00% | 0.00% |
VisiJet® M2R-CL | UHD | 0.40% | 0.50% | -0.40% | -0.025% | -0.025% | -0.025% |
VisiJet® M2R-WT | HD | 0.70% | 0.70% | -0.60% | 0.00% | 0.00% | 0.00% |
VisiJet® M2R-WT | UHD | 0.40% | 0.50% | -0.40% | -0.025% | -0.025% | -0.025% |
VisiJet® M2R-TN (Rigid Tan, High Contrast) | HD | 0.70% | 0.70% | -0.60% | 0.00% | 0.00% | 0.00% |
VisiJet® M2R-TN (Rigid Tan, High Contrast) | UHD | 0.40% | 0.50% | -0.40% | -0.025% | -0.025% | -0.025% |
VisiJet® M2R-GRY (Rigid Gray, High Contrast) | HD | 0.70% | 0.70% | -0.60% | 0.00% | 0.00% | 0.00% |
VisiJet® M2R-GRY (Rigid Gray, High Contrast) | UHD | 0.40% | 0.50% | -0.40% | -0.025% | -0.025% | -0.025% |
VisiJet® M2G-CL (Engineering Clear, ABS-like) | HD | 0.10% | 0.20% | 0.10% | 0.00% | -0.025% | -0.025% |
VisiJet® M2G-CL (Engineering Clear, ABS-like) | UHD | -0.10% | 0.00% | 0.40% | -0.025% | -0.025% | -0.025% |
VisiJet® M2G-DUR (Engineering Clear, PP-like) | HD | -0.30% | -0.20% | -0.30% | 0.00% | 0.00% | 0.00% |
VisiJet® M2G-DUR (Engineering Clear, PP-like) | UHD | 0.40% | 0.30% | 0.00% | -0.025% | -0.025% | -0.025% |
VisiJet® M2E-BK70 (Elastomeric Black,Shore 70A hardness) | HD | -0.40% | -0.40% | 0.00% | 0.00% | 0.00% | 0.00% |
VisiJet® M2E-BK70 (Elastomeric Black,Shore 70A hardness) | UHD | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
VisiJet® M2S-HT90 (Semi-clear, rigid) | UHD | 0.20% | 0.20% | -0.10% | 0.00% | 0.00% | 0.00% |
VisiJet® M2S-HT250 (Semi-Clear Light Amber, Rigid,High Heat Deflection) | UHD | 0.30% | 0.30% | -0.30% | -0.025% | -0.025% | -0.025% |
* Replaces former VisiJet® materials (RWT, RCL and RBK).
Identify the exact X and Y dimensions of the part using a CAD program.
Build and clean the part and take measurements of the finished part.
![]() |
NOTE: If the measurement of the finished part is different from the measurement of the CAD model, fine tune the accuracy using scaling factors. |
Use the following formula to calculate the scaling percentage to be used for fine tuning the build:
XCAD = XCAD x (1 + X Scaling Factor) x (XPART / (divided by) XCAD)
YCAD = YCAD x (1 + Y Scaling Factor) x (YPART / YCAD)
Therefore,
X Scaling Factor = (1+ (XCAD - XPART) / XPART) x 100 (answer will be a percentage)
Y Scaling Factor = (1+ (YCAD - YPART) / YPART) x 100 (answer will be a percentage)
Example:
X measurement of CAD model = 3.000"
Y measurement of CAD model = 5.000"
X measurement of printed part = 2.998"
Y measurement of printed part = 4.989"
X Scaling Factor = (1+ (3.000 - 2.998) / 2.998) x 100 = 0.067%
Y Scaling Factor = (1+ (5.00 - 4.989) / 4.989) x 100 = 0.22%
Applying Shrink Compensation Values
There are two ways (Methods A and B) to select or enter new custom Shrink Compensation for the job.
Enter standard Shrink Compensation Values for the material or entire print job.
Select Shrink Compensation Values for this material.
Print your part(s) with scaling factors and confirm by measuring. Process may need to be repeated depending on the various geometries of parts.
The ProJet® MJP 2500 Series uses codes to identify various fault or status conditions with the printer:
Check the Printer Status envelope for current printer conditions.
Codes listed below describe user-clearable and printer-clearable faults:
Printer Status Code | Issue Description | Customer Troubleshooting Steps |
---|---|---|
|
The printer may have of had an error or a delay of over 30 minutes (recovery from an error, waiting for user intervention) which could impact part quality. |
|
|
Print Platform sensors may be dirty and require cleaning. |
|
|
If the print platform is installed incorrectly or has material on the bottom, it allows the print platform to be higher than the printer thinks it is and a minor impact could occur, stalling the motor. |
|
|
93-120 thru 123 & 93-130 thru 133 - When these errors are detected, the support and build materials are trying to recover from filling errors 93-134 thru 137 - filling errors Printer thinks there should still be material in the cartridge |
The printer may delay for several minutes while it is trying to recover, if no material is available for printing. |
|
Printer is having issues dosing the printhead |
|
|
Not enough material available |
The printer may not have enough material to perform standard maintenance, like purges. Please verify.
If Cartridges have just been inserted and are cold, it may take 60-90 minutes to warm to an operational temperature. |
|
Printer is using more material than can be accounted for. | Check the printer for any material leakage and contact a Certified Partner for service. |
|
Insufficient material use in the printhead. Printer keeps printing but no material is being put down. | Call service |
|
Planarizer Contact Calibration Failed prior to printing, the printer calibrates the planarizer gap. If it fails, the printer will wait fo the user to remove and re-position the plate. |
|
|
Printer slowing down to cool. Build Chamber Too Hot while printing, if the printer shows slowing down to cool, the build chamber is above optimal temperature. If it continues to exceed temp, the printer will pause printing until the temperature goes down. |
|
|
Sensor may be dirty. | Clean Print Carriage Optical home sensor. See Cleaning and Maintenance section for cleaning sensors. |
Image Slicer Abort reasons:
Contact service for information on resolving these issues.
|
The printer detected an issue requiring the job to be aborted. |
Review cause for the aborted reason and retry the print job. Call service if required. |
Problem |
Description |
Troubleshooting Steps |
---|---|---|
The printer will not power up |
The UI is off and there are no sounds coming from the printer. |
|
The UI displays a message “Printer Disconnected” |
The printer lost its connection and is non-responsive. |
|
User Interface |
|
|
Powered up, non-responsive. |
The UI appears to be hung, the printer is powered on, the UI is displaying a screen (not blank), but is non-responsive. |
|
UI stuck in a specific routine |
The UI appears to be stuck in a specific routine, such as aborting a job, accessing the platform, etc., for at least 1 minute. |
|
UI black, machine powered on |
The machine is powered on, fans and other machine noises are observed. |
|
Material Delivery/Material Cartridges |
|
|
Excessive material in the cartridge receptacle |
A visible amount of material remains in the cartridge receptacle |
|
Material Changeover Failure |
The Material Changeover Wizard failed mid-way through the process. |
|
Cannot insert material cartridges |
The material receptacle will not allow a bottle to be inserted. |
|
Cartridge cannot be removed from the machine |
The release button is pushed, but the cartridge can’t be removed. |
|
Material delivery drawer won’t open |
The material delivery drawer locks during material delivery maintenance or to protect the machine from damage caused by inserting or removing cold material bottles |
|
Material cartridge leaks material |
When the material cartridge is removed from the printer, material leaks out |
|
Waste bag stuck to liner |
The waste bag cannot be removed from the waste bag liner |
|
Material cartridge inserted, not recognized by printer |
The material cartridge is inserted, but not detected. The material identification tag can be missing or is damaged. |
|
Material Changeover Failure | During the Material Changeover, the MCO failed with a red "x" in the progress dialog |
|
Job won't start, start button disabled |
|
|
Status envelope - Print platform has material on it |
A print job was completed and a new print platform has been installed. The next print job will not start, status envelop reports “Print platform has material on it” |
|
Other |
|
|
Machine noise-loud clicking |
The machine occasionally makes a loud, rapid clicking noise. |
|
Machine odor-unpleasant |
After printing for a period of time, an odor from the printed part material can be detected. |
|
Print platform not detected |
The print platform is installed, but not detected. |
|
Printer will not come out of Warming State |
The printer seems to be stuck in the warming state |
|
The printer has slowed down while printing |
The printer is printing, but at a reduced speed |
|
Machine Powered On, UI Blank/Black
Issue: The printer has power, fans are on, umbilical thermals are working, LED lights can be observed on the circuit boards, but the UI is blank/black and appears dead.
Probable Causes: The UI is not powered, software issue, UI SD card missing/not inserted, cable issue.
When the UI receives power, it will flash on and then appear to go blank, but if it is powered, there will be a small amount of visible light in/around the display.
Troubleshooting Steps
Power cycle the printer, if the UI doesn't come up Contact a Certified Partner for service.
Problem |
Description |
Troubleshooting Steps |
||
---|---|---|---|---|
Missing Material: |
|
|
||
Missing Jets: Missing material in part (left to right) |
Part has groove(s) of material missing often in the in the shape of a line from the left to right direction. If the part is across multiple lanes (front to back) missing material will occur across each lane in the same relative location and width. |
|
||
Dragging: Missing material in part (left to right) |
Part and verification wall look as if something has been dragged across the surface of the part. There may be missing material in the part and/or extra material dragged or smudged outside the part in the areas of missing material. |
|
||
Horizontal line or appearance of missing layer |
The printed part has a horizontal line through the entire part or appears to have a missing layer of material. |
|
||
Gap in material |
The printed part has a gap in the material 1/3 and/or 2/3 of the way across the part (front to back when standing in front of the printer). |
The printer is out of calibration, contact your certified partner for service. |
||
Extra Material: |
|
|
||
Smearing: Support material extends beyond part or is present on surfaces of part after post processing |
Parts have observable support material extended beyond where the part should be in the left to right direction. Extra material described as "flames" or "spurs" of material. |
|
||
Dripping |
Material has dripped on the part or in the build chamber area. |
|
||
Snow: Snow like material in the build chamber |
The development of "snow" within the build chamber is normal. |
|
||
Bump |
The part has a bump or a ridge of extra material 1/3 and way 2/3 of the across print platform (orientation front to back). |
Contact your certified partner for service. |
||
Discoloration: |
|
|
||
Blotches: Clear or white material has yellow discoloration areas or spots |
Clear material appears to have yellow spots. |
|
||
Color mixing |
The printed material appears to have small areas of lighter or darker color. |
|
||
Printed part changes shade |
The top portion of the part does not have the same shade as the bottom portion of the part. |
Part material has a small amount of lot to lot variation. Prior to printing, confirm that all part material needed for the job has the same lot code. |
||
Part color fades |
The printed part fades from clear to yellow (when printing with clear material or black to gray) when printing with black material. |
Parts can fade or change color over time. To reduce the change in color, limit part exposure to light and heat sources. |
||
Permanent marks on part after post processing |
The finished part has an outline and discoloration in the shape of another post processed part. |
Avoid stacking or overlapping parts when post processing. |
||
Surface Finish: |
|
|
||
Top surface shine and matte |
The top horizontal surface of the printed part has some areas that are shiny (glossy appearance) and some areas that have a matte finish. |
In 3DSPRINT, position the part at a slight right angle to the horizontal surface prior to sending to the printer. |
||
Side surface vs. top/bottom surface |
The top/bottom surfaces appears smooth while the side surfaces appear to be rough or have steps of material. |
The printer encapsulates support (wax) material when printing which will cause the sides to have a matte finish. Horizontal surfaces may have a glossy appearance due to the print process. To eliminate gloss, position the part in 3DSPRINT so that horizontal surfaces are minimized. |
||
Degraded fine details | The surfaces appear degraded and fine details are either missing or not completed as designed. |
|
||
Surface mottle, visual non-uniformity or too hot. |
The surface of parts appears spotty or mottle in texture. Sharp corners may be rounded - especially the upward facing features. |
|
||
Part Distortion: |
|
|
||
Upward part curl on flat surfaces relative to the build plate. |
Part is bowed or curled and surface is no longer flat. Curling occurs in the z-axis (vertical direction) from the print platform. The curls occurs prior to post processing the part. |
|
||
General part distortion during or after post processing |
Part is bowed, curled or warped and/or surface is no longer flat after post processing the part. |
|
||
Dimensional accuracy |
The completed part does not match the size desired. |
|
||
Other: |
|
|
||
Part won't adhere to the print platform |
The printed part is not building correctly on the print platform, the support (wax) material won't adhere to the print platform. |
|
||
Verification wall tipped/broken near base |
The verification wall has tipped/broken off near the base and fallen onto the printed part. Sprayed material appears on the right side of the build chamber. A pause in the print job may result in the verification wall cooling and becoming brittle. Upon resuming the print job, the planarizer contact may cause the verification wall to fall over onto the print job. |
To avoid, do not allow pauses in the print job such as waste bag replacements or empty material cartridges. |
||
Tall and thin part(s) fall over during printing | Very tall and /or thin parts placed vertical in the z-direction appear to have been partially printed and then broke off the build plate. Debris from the printhead may be seen in the build area or on the verification wall from the part material being jetted into the build area instead of onto the broken part. |
|
||
The printer has a limitation when printing up facing engraved text or lines. | All edges are not sharp but beveled when the fine features are printed upward facing. |
|
![]() |
NOTE: Whenever you have a problem or a question it is best to contact your reseller directly first. |
If the certified partner cannot help you then there is a Customer Support Hotline you can use. If you receive an unrecoverable error message, or if you need to contact us for another problem, you may contact our Customer Support Hotline. Before you call Customer Support with a problem or question, please make sure that you have the following information:
Please contact your Customer Support Hotline at one of the following numbers:
ProJet 2500 service procedures must be performed only by a 3D Systems-certified service technician unless this guide explicitly states otherwise. If your 3D printer system needs service, contact 3D Systems Technical Support at the following numbers:
You can also contact your local 3D Systems representative.
3D Systems’ support portal is located at http://www.3dsystems.com/support
For material safety data sheet, go to http://www.3dsystems.com/support/materials/msds
Copyright 3D Systems, Inc. All rights reserved. Subject to change without notice. This document is copyrighted and contains proprietary information that is the property of 3D Systems, Inc. No copies of the document may be sold or given to any person or other entity.
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Changes or modifications not expressly approved by 3D Systems could void your authority to operate this equipment.
This product generates 13.56 MHz using an Inductive Loop System as a Radio Frequency Identification device (RFID). This RFID device complies with the requirements specified in FCC Part 15, Industry Canada RSS-210, European Council Directive 99/5/EC, and all applicable local laws and regulations.
Operation of this device is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The device referenced in this guide contains transmitter, FCC ID: 2ADGF-PJ2500
Access to the transmitter for service technicians is available through common enclosure access methods including use of common tools and removal of covers.
![]() |
NOTE: Changes or modifications to this equipment not specifically approved by 3D Systems may void the user’s authority to operate this equipment. |
Certain Third Party Software Programs may be contained in the 3D Printer firmware and require the following notifications:
Portions of this software (Win 7) Copyright © Microsoft 2017.
Portions of this software (VxWorks) Copyright © Wind River Systems, Inc.
Portions of this software (Android UI) Copyright © 1995-2015 Interionatal Business Machines Corporation and others. All rights reserved.
Portions of this software (zlib) Copyright © 1995 – 2017 Jean-loup Gailly and Mark Adler
Portions of this software (mini-gmp library) Copyright © 2007 Free software Foundation, Inc.
Portions of this software (Apache License 2.0) Copyright © 2017 The Apache Software Foundation, Licensed under the Apache License, Version 2.0.
Portions of this software (LibTIFF) Copyright © 1988-1997 Sam Leffler, Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Portions of this software (Boost) Copyright © Beman Dawes, Daniel Frey, David Abrahams, 2003-2004 Copyright Rene Rivers 2004-2005. The Boost license is open source; the Open Source Initiative certified the Boost Software License 1.0 in early 2008.
Portions of this software (7-Zip) Copyright © 1999-2017 Igor Pavlov.
Portions of this software (Putty) Copyright © 1997-2017 Simon Tatham.
Portions of this software (Notepad++) Copyright © 2007 Free Software Foundation, Inc.
Portions of this software (TightVNC) Copyright © 1989, 1991 Free Software Foundations, Inc.
Portions of this software (Tinyxml) Copyright © 1995-2017 Jean-loup Gailly and Mark Adler.
Portions of this software (Minicsv) Copyright © 2015-2017 Frank Denis.
Libpng versions 1.0.7, July 1, 2000 through 1.6.30, June 28, 2017 are Copyright (c) 2000-2002, 2004, 2006-2017 Glenn Randers-Pehrson, are derived from libpng-1.0.6, and are distributed according to the same disclaimer and license as libpng-1.0.6 with the following individuals added to the list of Contributing Authors: Simon-Pierre Cadieux, Eric S. Raymond, Mans Rullgard, Cosmin Truta, Gilles Vollant, James Yu, Mandar Sahastrabuddhe, Google Inc., Vadim Barkov.
Portions of this software (Google-test) Copyright © 2008, Google Inc. All rights reserved.
Portions of this software (Rapidjson) Copyright © 2015 THL A29 Limited, a Tencent company, and Milo Yip. All rights reserved. The Msinttypes r29 Copyright © 2006-2013 Alexander Chemeris. All rights reserved.
Portions of this software (SimpleJSON) Copyright © 2006 Bob Ippolito.
Portions of this software (SQLite) Copyright © 2008-2012 Zetetic LLC. The code for SQLite has been dedicated to the public domain by the authors.
Portions of this software (JPEG) is Copyright (C) 1991-1998, Thomas G. Lane. All Rights Reserved except as specified below.
Portions of this software (Chilkat) Copyright © 2000-2017 Chilkat Software, Inc. All rights reserved.
Portions of this software (OpenDHCP) Copyright © 2007 Free Software Foundations, Inc.
3D Systems has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this printer in a typical office environment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with these instructions, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.
Changes or modifications to this equipment not approved by 3D Systems can void the authority of the user to operate this equipment.
Ce dispositif est conforme aÌ la norme CNR-210 d’Industrie Canada applicable aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage preìjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indeìsirable.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
![]() |
CAUTION: This is a Class A product. In a domestic environment, this product can cause radio interference in which case the user could be required to take adequate measures. |
In order to allow the equipment to operate in close proximity to Industrial, Scientific and Medical (ISM) equipment, the external radiation from the ISM equipment may have to be limited or special mitigation measures taken.
Changes or modifications to this equipment not approved by 3D Systems can void the authority of the user to operate this equipment.
ProJet 2500 Series CE DoC (CD-000023-ENGb).pdf
ProJet 2500 Series CE DoC (CD-000023-FRb).pdf
ProJet 2500 Series CE DoC (CD-000023-GRb).pdf
ProJet 2500 Series CE DoC (CD-000023-ITb).pdf
ProJet 2500 Series CE DoC (CD-000023-SPb).pdf
Print Platform - Removable platform on which parts are built. Support material adheres the part to the print platform and is removed from the printer once the job is complete.
Part Material - Is an ultraviolet (UV) curable material used to build the parts. Always wear nitrile gloves, lab coat and safety glasses when handling any uncured part material.
Top Door - The chamber door prevents harmful UV radiation from escaping the build chamber during the build process. The chamber door must be closed prior to starting or resuming a build job and is locked when a build is in progress.
Log - A log file is a zip file of logs used by service for resolving potential problems that may occur with the 3D printer system.
Head Maintenance Station (HMS) - The head maintenance station cleans the printhead by allowing it to purge into the waste bin as well as wipe the printhead clean from any remaining material.
Job Scale Percentage (Job Scale %) - This is used to re-size parts during the build process.
Material Change Wizard - A process used to switch from one part material type to another. The existing part material that was last used from the printer must be removed, and the material cleaned from the printer before adding a different part material type.
Material Delivery Module (MDM) - Stores and feeds the materials to the printer during the build process. The MDM holds two support cartridges and two part cartridges.
Post Processing (Finishing) - Is the final process to remove support material from parts and clean the parts to a smooth finish prior to surface finishing and coating.
Print Engine - The Print Engine contains major systems such as the Printhead, Planarizer, and UV Lamp Assembly.
Print Process - Three dimensional solid parts printed by the printer consist of two materials (support material and part material). The support material is a wax based material providing adhesion to the print platform, as well as, providing material used to produce supports required to build the model. The part material used to build the parts is an ultraviolet (UV) curable material. After a layer of material is deposited on the build chamber, the part is exposed to a UV flash lamp. The UV energy is absorbed by the material converting a liquid part material to a solid polymer. When the build is complete the part (consisting of the two materials) is adhered to the print platform by means of the support material.
Build Chamber -The area designated for the part to be built in.
Sensitizer - Uncured part material is a sensitizer, and can cause allergic reactions if it contacts skin without personal protection. Always wear nitrile gloves, lab coat and safety glasses when handling any uncured part or waste material. Sensitization can build up over time and what originally may not have caused an allergic reaction could begin to cause a reaction with over-exposure to part material.
Shrink Comparison Percentage (Shrink Comp %) - Used to adjust for expected shrinkage during the build so actual part dimensions more closely match actual dimensions.
Support Material - Wax based material that provides adhesion to the build platform and support for down facing surfaces and open volumes within the parts.
User Interface (UI) - User Interface is built into the top of the printer. Various features can be controlled and checked by the UI, such as the status of a print job, materials in the printer, shutdown the printer and well as checking on certain settings within the printer.
UV Lamp Assembly - The UV Lamps cure the part and support material as the printer is building a part.
Waste Bag - Plastic bag designated to catch the waste material from the building process. The waste bag is located in the MDM behind the Support Material. Always wear nitrile gloves, lab coat, and safety glasses when handling any uncured part or waste material.
Waste Material - Any uncured support and/or part material generated during a build process. Always wear nitrile gloves, lab coat, and safety glasses when handling any waste material.
X-Axis - The orientation of the part from left to right on the build platform.
Y-Axis - The orientation of the part from front to back on the build platform.
Z-Axis - The orientation of the part height on the build platform.
.stl File - The files created using a three-dimensional solid Computer-aided design (CAD) software. These files are used to produce parts.
.3dprint File - Files that have been created and saved by the client software 3DSPRINT.
3DSPRINT - The client software used to create parts and send them to the printer.
EC Declaration of Conformity (DoC)
ProJet 2500 Series CE DoC (CD-000023-ENG_C).pdf
Data Label
311083_00-RevC_ProJet_MJP_2500_Data_Plate.pdf