Binder Cartridge is Full But 3DPrint Indicates Empty

Explanation: This is usually caused by a damaged binder cartridge, or a failure in the binder cartridge pocket.


  • Remove and reseat the binder cartridge. Check the following:
    • Be sure it’s the correct cartridge for that pocket.
    • Check the label to be sure it’s oriented correctly.
    • Snap it fully into place in the pocket.

If that doesn’t solve the problem, try a new binder cartridge.
If a new binder cartridge doesn’t solve the problem, contact your Service Provider.