Upgrading The Firmware

At some point it may be necessary to upgrade the firmware that resides in your printer. You should only do this when instructed to by your local Service Provider or by 3D Systems Service.

  1. Open 3DPrint and select the printer you will be upgrading. Make sure the printer is powered up and online.
  2. In 3DPrint, select Service > Check Status to see which version of Firmware is installed on your printer.
  3. If you need to upload Firmware, do the following:
  • Go to infocenter.3dsystems.com and find your printer in the Products section. Then, on your printer’s page, click on Firmware and download the firmware to your desktop.
  • The firmware will be in a compressed format (zip). Unzip the file.
  • In 3DPrint, select Tools > Service> Upload New Firmware.
  • In the dialog that opens, navigate to the file on your desktop.
  • Double-click on the file. The new firmware will upload to your printer. This may take a few minutes.
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Note - Do not turn off power to the ProJet during this time.

  1. The printer will automatically reboot.
  2. Wait for the LCD to display ONLINE before continuing.
  3. After rebooting, in 3DPrint select Tools> Service > Check Status. Verify that the new firmware version number is listed.