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User Guide
2515_341378-00_RevF_UserGuide.pdf
2426_341410_RevE_PJ1200_user guide_ja_JP.pdf
341410_RevE_PJ1200_user guide_de_DE.pdf
341410_RevE_PJ1200_user guide_it_I.pdf
Youtube link for ProJet 1200 setup guide.docx
2426_ProJet 1200 cartridge insert.MOV
2423_Cleaning Cartridge clamp.mp4
2391_ProJet Warranty (Sept 2015).pdf
Spare Part Locator
45-D02 ProJet 1200 SPL - Rev B.pdf
Quick Start Guide
Accessory Units
VisiJet FTX Material Storage Shelf.pdf
Customer Information Bulletins
2423_CIB-Relocating MQG Chip.pdf
2426_ProJet 1200 Material Cartridge Chip.pdf
2454_CIB-0818140414_Service and Maintenance items for PJ1200-PS.pdf
2454_CIB-System Hanging after Firmware Update.pdf
Software Downloads
Download the Latest Software:
We are happy to announce that 3D Sprint has now been released! With this release we are transitioning to our well known, and trusted Geomagic (3D Systems) licensing system. You can now activate a fully functioning 30 day trial version of 3D Sprint, but you will need to register for permanent activation codes to continue using the software after the end of the trial period.
3D Sprint Download Page - For the latest version of 3D Sprint, please visit the download page.
There you can find the information about the latest version including the following:
- Application Installer
- What’s New in 3D Sprint
- Installation Guide for 3D Sprint
- System Requirements for 3D Sprint
- 3D Sprint Licensing Registration
For more support or information please visit GettingStarted.Geomagic.com or view the latest Application Help for 3D Sprint online.
For more information on the Geomagic licensing system, please see the 3D Systems License Guide
Legacy Software:
Release Notes
2515_Release_Notes_Geomagic_Print_v1.2_revA.pdf
Best Practices
2515_1200 Webinar new materials_Dec 2014 update.ppt (Overview of New FTX Material for ProJet 1200)
2450_307696-00 _Clear Coating Application Guide-RevA.pdf
2426_3D Systems FTX Green Casting Burnout Troubleshooting.pdf
2426_R&R Plasticast Investment Application Instructions_060414_3D_FTX Green.pdf
2423_MJSA Beyond Wax_ Casting Photopolymer Resin Models.pdf
2426_Formula1-3DPrinting_instructions-lowres.pdf
Flyers
3D Systems - ProJet 1200 - Flyer (English US)
3D Systems - ProJet 1200 - Tech Specs - (English US)
Support
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NOTE: Whenever you have a problem or a question it is best to contact your reseller directly first. |
If the certified partner cannot help you then there is a Customer Support Hotline you can use. If you receive an unrecoverable error message, or if you need to contact us for another problem, you may contact our Customer Support Hotline. Before you call Customer Support with a problem or question, please make sure that you have the following information:
- The serial number of your ProJet 1200 is printed on a label inside the filter door or by accessing the UI and selecting Tools > Printer Info.
- A brief description of the problem, including the exact error message.
- When the problem occurred; for example, when you submitted a job, during the beginning or the end of a print, or after power off recovery, etc.
Customer Support Hotline
Please contact your Customer Support Hotline at one of the following numbers:
- US and Canada: 888-598-1438
- UK and EMEA: +44 1442 279883
- International: +1 803-326-3930
General
ProJet 1200 service procedures must be performed only by a 3D Systems-certified service technician unless this guide explicitly states otherwise. If your 3D printer system needs service, contact 3D Systems Technical Support at the following numbers:
- In the United States or Canada, call 800-793-3669
- In Europe, call +49-6151-357357
You can also contact your local 3D Systems representative.
3D Systems’ support portal is located at http://www.3dsystems.com/support
For material safety data sheet, go to http://www.3dsystems.com/support/materials/msds
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