ProJet 35X0

3D Systems’ Infocenter Moves to Salesforce

The Infocenter has been the 3D Systems portal for customer-facing and service-facing product documentation (for example videos, software downloads, and material SDSs).  

As of Sept 26, 2022, the Infocenter content will be moved to Salesforce and will be accessible through the Salesforce Community

Service Documentation Only

To access service documentation, you will need to sign into Salesforce Community using your Salesforce username and password. Everyone trained and currently authorized to service a particular printer will be able to access its service documentation.

If you have any issues or need assistance, please contact the

Most requested documents

User Guide

Facility Guide


Post Processing

Material SDS

Best Practices

Customer Information Bulletins

Software Quick Links

Software Downloads

Software Online Help

Software Release Notes

What`s New

User Guide

Facility Guide

CIB (Customer Information Bulletins)

Post Processing

Support Documents


Software Downloads

Download the Latest Software:

We are happy to announce that 3D Sprint has now been released! With this release we are transitioning to our well known, and trusted Geomagic (3D Systems) licensing system. You can now activate a fully functioning 30 day trial version of 3D Sprint, but you will need to register for permanent activation codes to continue using the software after the end of the trial period.

How to use 3D Sprint to update Printer Firmware video:
Latest firmware version: v5.13.9889
Minimum firmware version to work with the latest version of 3D Sprint: v5.13.9889

3D Sprint Download Page - For the latest version of 3D Sprint, please visit the download page.

There you can find the information about the latest version including the following:

  • Application Installer
  • What’s New in 3D Sprint
  • Installation Guide for 3D Sprint
  • System Requirements for 3D Sprint
  • 3D Sprint Licensing Registration

For more support or information please visit 3D Systems Software Getting Started or view the latest Application Help for 3D Sprint online.

For more information on the 3D Systems Software licensing system, please visit CimLM Licensing Hub.

How to update Printer Firmware using Client Manager video:





Simplified Chinese



Latest Software:

Print3D iOS Quick start guide for iOS Systems.pdf

Print3D Quick start guide for Windows.pdf