Dear Valued Customer,
On behalf of the entire 3D Systems Service Team, we would like to take this opportunity to welcome you as a new customer! We are thrilled to have you with us. At 3D Systems, we pride ourselves on offering you responsive, competent and excellent service. You are the most important part of our business, and we work tirelessly to ensure your complete satisfaction. We have made it easy for you to contact us and provided different avenues to get your answers quickly.
Here are some of our available resources that can help answer your questions your printer and materials.
- Product Documentation- full set of instructional guides to help get you up and running on our Info Center
- Best Practices- tips and tricks on how to get the best operating experience
- Knowledge Base- get answers utilizing our knowledge base articles
- How to Open a Support Case
- How to Track a Support Case
- How to Contact Support for Printers & Materials
- Service Plans - maximize your additive manufacturing investment with a 3D Systems Service Plan
- Customer Stories- see how others are utilizing their products to get the ultimate outcome.
3D Systems Customer Support contact information and access to our customer service portal are described in this document that provides step by step instructions to ensure that you are getting the support that you deserve.
Thank you for entrusting 3D Systems with your most important business needs. We are honored to serve you.
3D Systems Customer Support Team