There are unique situations you may encounter when operating the printer. This section has compiled a partial list of these situations and methods of troubleshooting them.
NOTE: Unless troubleshooting steps require the printer to operate, shut down the printer and unplug it before performing troubleshooting steps. |
General Issues
# | Issue Description | Customer Troubleshooting Steps |
---|---|---|
GI1 | Printer screen hangs on initialization screen |
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GI2 | Printer screen freezes during operation |
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GI3 | 3D Sprint will not install |
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