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NextDent® 5100
User Guide Rev. L, P/N 42-D109
Original Instructions |
NOTE: Use this page to print the User Guide as a whole. Scroll down to the bottom of the page and click the |
NOTE: The most-up-to-date User Guide for the NextDent 5100 can be found at http://support.3dsystems.com/nextdent-5100. |
Thank you for purchasing the NextDent 5100 3D Printer.
The NextDent 5100 Printer is a flexible and efficient projector-based 3D-printing system that produces high-fidelity parts from a broad range of biocompatible materials. The NextDent 5100 Printer uses a digital-projection light source and a special membrane-based resin tray that enables very high print speeds and new material chemistries that provide production-grade properties. It is intended to be used as a three-dimensional output device to create (or to communicate design intent of) durable, end-use parts. Parts produced can be used in all phases of design, from a concept build to functional testing and end-use parts. The NextDent 5100 Printer is the ideal printer for dental applications using NextDent resins: Surgical Guide, Crown & Bridge MFH, Ortho IBT, Denture 3D+, Ortho Rigid, Model 2.0, Tray, Gingiva Mask, Cast, and Try-In.
These parts are generated in the rapid prototyping (RP) environment under the control of the printer operators. The system must be run by dental technicians who are trained in proper usage of the printer and resins. All design and process considerations are compatible with an RP environment. The three-dimensional solid parts that are printed consist of different print materials that cure when exposed to 405 nm radiation. The operator pours print material, also called "resin," into the resin tray. Using a proprietary digital projector that 3D Systems has developed, a radiation pattern is cast onto the underside of the resin tray and through to the bottom of the resin. This radiation causes a phase change in the resin that converts it into a solid polymer, adhering to the print platform. After a layer has cured, the elevator moves the print platform up by one layer length and the radiation pattern for the next layer is projected. This process repeats, layer by layer, until the build file is complete. The print platform, along with the part, is removed from the printer and the part is cleaned and post-cured to provide a finished part.
This manual provides users with an understanding of features, system requirements, and operating procedures needed to create finished parts using the NextDent 5100 Printer.
NextDent® is a registered trademark of 3D Systems.
3D Systems may (but shall not be obligated to) make improvements to this document from time to time. However, the Licensed User acknowledges that at any time after the expiration of the date of issuance, 3D Systems may institute a periodic charge or fee payable by the Licensed User in return for ongoing receipt of improvements. It is the responsibility of the Licensed User to provide 3D Systems with current information as to its name and address. The Licensed User also undertakes to notify 3D Systems promptly in the event that it considers any of the data contained in this document to be incomplete or erroneous in any respect, in connection with the Licensed User’s particular or general use.
United States
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with these instructions, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.
Canada
CAN ICES-3 (A)/NMB-3 (A)
European Union
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CAUTION: This is a Class A product. In a domestic environment, this product can cause radio interference in which case the user could be required to take adequate measures. |
Korea
사용자 안내문
이 기기는 업무용 환경에서 사용할 목적으로 적합성평가를 받은 기기로서 가정용 환경에서 사용하는 경우 전파간섭의 우려가 있습니다.
Changes or modifications to this equipment not approved by 3D Systems can void the authority of the user to operate this equipment.
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CAUTION: IMPORTANT SAFETY INSTRUCTIONS – READ AND FOLLOW THESE INSTRUCTIONS BEFORE OPERATING NextDent 5100 PRINTER. |
You must read all manufacturer documentation before operating the NextDent 5100 Printer. Also, anyone assisting you must have also read the documentation. After reading all the manuals, always follow the safety guidelines and procedures in this section when operating the NextDent 5100 Printer.
Before using the NextDent 5100 Printer, customers must have a safety program in place. The safety program should do the following:
The information in this chapter supplements the customer’s existing safety program. It points out safety considerations that specifically concern the NextDent 5100 Printer.
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WARNING: Do not attempt to perform any procedures described in this manual unless you have read through the entire manual first. |
There are two levels of users of the NextDent 5100 Printer, based on the amount and type of training the user has received. The two levels of users (operators and certified service personnel), are described below.
Operators are those who have read this User Guide and can perform all the necessary tasks to build a part. The operator may also perform simple maintenance procedures as outlined in this manual.
Certified service personnel are those who have completed the 3D Systems service training package, and are certified to perform service tasks on the NextDent 5100 Printer. Certification may occur at various levels, and certified service personnel should only perform tasks they are authorized and certified to complete.
The following design features are provided to reduce potentially hazardous operating conditions:
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WARNING: If any of the following safety features fails, your actions may be all that will prevent potentially hazardous operating conditions. |
The following are safety symbols that are common to 3D Systems guides. Some or all of these symbols may appear in this guide and/or in other NextDent 5100 documentation.
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CAUTION: Indicates the possibility of loss of data or damage to equipment. |
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WARNING: Indicates the possibility of injury to personnel. |
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HARMFUL IRRITANT WARNING: Indicates that skin or eye irritation could result while exposed to a chemical composition |
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EYE PROTECTION: Indicates the need for eye protection. |
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WEAR GLOVES: Wear the appropriate gloves when required. For example, when touching surfaces that may contain or have been exposed to materials, wear nitrile gloves. Heat gloves are necessary when touching surfaces that may be hot to ensure burns don’t occur. |
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HOT SURFACE HAZARD: A hot surface is accessible in the vicinity of this sign or behind the access panel. Avoid contact. Hot surfaces can cause burn injury or fire. Allow surface to cool before touching. Access panels are for service only and should be opened only by certified service personnel or trained maintenance personnel. |
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Ultraviolet Radiation: Indicates that UV radiation is present. |
NOTE: A note signifies important information but not information of a critical content. |
If you see an error message on the NextDent 5100 Printer's touch screen, fix the issue to clear the error message before resuming operation.
The following are environmental issues concerning the NextDent 5100 Printer:
There are three safety switches on the printer, located on: the lid, the front door, and the catch tray. Tripping or defeating any of these switches will abort the current print job and freeze the elevator. The next time you send a job to the printer, the elevator will move back to the home position before printing. Please see the section Abort a Print Job for more information.
NOTE: For complete safety information and instructions for use, please read the SDS and Instructions for Use for the NextDent resin you are using. These documents are packaged in with each bottle of print material. |
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HARMFUL IRRITANT WARNING: Always wear chemical-resistant gloves (such as nitrile gloves), goggles, and protective clothing when handling print material. Avoid skin contact. Avoid breathing in print material fumes. |
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WARNING: Use National Fire Protection Association Class B extinguishers such as carbon dioxide, dry chemical, or foam. A spray of water might also be effective. Do not use a direct jet of water or smothering to extinguish burning resin or solvents. |
The photopolymers used in the print materials may be hazardous if handled improperly. Repeated skin contact with print materials may cause sensitization. Consult the manufacturer’s Safety Data Sheet (SDS) for information on specific print materials. For further information on this and related topics, consult the 3D Systems Materials website.
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WARNING: Never mix different print materials. doing so will render both materials ineffective. |
Print materials should be stored in the opaque, non-reactive containers in which they were provided, according to the guidelines given in the SDS included with the print material, and according to all applicable regulations (local, state, and federal). Protect print material from sunlight, ambient light, and moisture. Close the resin bottle after each use. Be sure your resin-storage area is dry, dark, and between 5°C-30°C (41°F-86°F). It is preferable to store the resin in a fireproof cabinet. Improperly stored resins may increase in viscosity, and may eventually result in a gelled, polymerized product in the storage container. Materials should be stored in conformance with applicable laws and regulations. The expiration date of the product is mentioned on the product label. If resin is past its expiration date, the product is no longer guaranteed in terms of treatment. 3D Systems is not responsible for losses incurred as the result of improper storage of print material.
Do not dump print material down any drains. Dispose of print material according to the guidelines given in the SDS included with the print material and according to all applicable regulations (local, state, and federal). For more information on print-material disposal, please see the section Considerations for Material in the Chapter: Facility Requirements.
A major print-material spill is unlikely during normal use of the NextDent 5100 Printer. However, there may be certain situations that require containment of a major resin spill. Your company has the responsibility to define what constitutes a major spill. Clean up spilled print material as quickly as possible, as material will cure under both natural and artificial lighting. Personnel who are involved in cleaning up major spills of print material should wear NIOSH/MSHA approved respirators designed for use with organic chemical vapors. In addition, each person should wear protective goggles, rubber boots, and 100% nitrile gloves to minimize exposure to print material, which can cause eye, skin, and respiratory irritation, as well as possible skin allergies and respiratory reactions.
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WARNING: Untrained personnel should be evacuated from the area. |
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WARNING: Print materials are flammable. Care should be taken during print material containment and cleanup operations. |
A supply of dikes and control booms should be stocked so they are available to contain the affected area in the event of a major print-material spill. The spilled print material should then be absorbed on inert, absorbent material and placed into drums for transfer to an approved waste-disposal site. After absorbing all spilled material, clean the spill location with a nonabrasive cloth and >90% alcohol solvent. After cleaning up the spill, individuals should wash thoroughly with soap and COLD water. Any clothing touched by resin should be dry cleaned before reuse. If resin has gotten onto your skin or clothes, avoid exposure to sunlight or other UV-light sources until skin and clothing have been cleaned of print material. Repeated or prolonged skin contact may cause sensitization. Vapor may be harmful.
Eliminate sources of ignition. Prevent entry into drains. Absorb spilled resin onto sand, earth or any other suitable adsorbent material. DO NOT absorb onto sawdust or other combustible materials. Resin spills or uncontrolled discharges into wastewater systems must be reported to the appropriate regulatory body. Do not discard resin into drains/surface waters/groundwater. Maximize ventilation after accidental release.
Print materials are certified for use for 24 months from their date of manufacture. The expiration dates are marked on the material bottle labels. Resins should not be used past their expiration date. The printer will not accept the scan of a resin bottle that is expired.
In-service life of the print material is defined as the useful life of the material after having been poured into the NextDent 5100's resin tray. The in-service life of print material greatly varies depending on material type, usage and environmental conditions. If the material is exposed to temperatures outside of the normal operating limits, is exposed to UV light, is exposed to particulates or vapors in the air such as dust or fumes, or if contaminates are introduced such as partially cured platforms being placed back into the resin tray, this will shorten the material's in-service life. The types of patterns and builds performed also affect the in-service life of the material. With all this taken into consideration, the in-service life of the material is the same as its expiration date: two years. The material retains its usefulness until a buildup of viscosity or a change in reactivity prevents further processing in the NextDent 5100 Printer. All materials require some level of stirring or spinning to retain their properties. You must NOT mix resin from an old resin bottle with resin from a new resin bottle. These resins will be from different batches; and mixing them could render both ineffective. Follow the Instructions for Use of the specific material you are using for complete instructions on getting the most use out of it.
Care should be taken when cleaning windows, panels, and other parts of the NextDent 5100 Printer. Cleaning products that contain ammonia should not be used because they can contaminate the material. Instead, use a small amount of >90% alcohol solvent on a paper towel to clean up spills. Accidental contamination of resins may change the material’s performance characteristics to such an extent that acceptable parts can no longer be reliably created.
Polymerization may occur upon heating the resin bottle. Signs of polymerization of stored resin include container bulging, leaking, the emission of heat, or an unusual odor from the container. If you notice any of these traits, do not use the material and dispose of it according to all local, state, and federal regulations.
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WARNING: Sealed container may rupture if explosively hot. Please see the resin's sds for information on its flash point. |
Do not remove any panels or other parts of the printer casing. The printer was designed to minimize operator exposure to electrical hazards during normal operations. All exposed electrical circuits are contained within limited-access cabinets. This is to separate the operator from service and maintenance areas. 100-240VAC power is present in multiple locations throughout the unit. Whenever performing maintenance procedures, power down the machine and unplug AC power if possible.
NOTE: The NextDent 5100 Printer does NOT have an Emergency Stop button. The only way to stop printer operation during an emergency is by unplugging the power cord from the power inlet on the printer. |
The following paragraphs provide general first-aid procedures and recommendations for protective equipment to minimize the risks from print material exposure. If professional medical attention is necessary, take the Safety Data Sheet (SDS) for the exact print material involved to the attending physician.
NextDent resin may cause sensitization by skin contact. It is irritating to the skin; repeated and/or prolonged contact may cause dermatitis. Wear 100% nitrile gloves and lab coats to avoid skin contact. Should print material come in contact with skin, wash thoroughly with soap and COLD water and immediately remove contaminated clothing and shoes. If skin is irritated, get medical attention. Dry-clean contaminated clothing. Discard contaminated shoes and leather products.
High vapor concentration may cause irritation. Safety goggles should be worn to prevent accidental splashes of print material into the eyes. If print material comes in contact with the eye, flush immediately with large amounts of COLD water for 15 minutes. Avoid sunlight, fluorescent light, and other ultraviolet light, and obtain immediate medical attention. Eye-wash facilities and a first-aid kit should be readily available and close to the print material.
If print material splashes into the eye when contact lenses are worn, flush the eye with water immediately. Verify that flushing has removed the contact lens from the eye. Protect eyes from light and obtain immediate medical attention. Discard contact lenses that come into contact with liquid print material.
Inhaling fumes from NextDent resin is irritating to the respiratory system. High atmospheric concentrations may lead to irritation of the respiratory tract, dizziness, headache and anesthetic effects. Do not operate the NextDent 5100 Printer without its carbon filter in place. Normal operation of the printer with filter in place should not emit fumes. However, if a person should inhale printer fumes, bring the exposed person to fresh air. Perform CPR if required. If breathing is difficult, give oxygen and obtain immediate medical attention for the person.
Do not induce vomiting. Never induce vomiting or give anything by mouth if the victim is unconscious or having convulsions. Immediately rinse mouth and drink plenty of water. Get medical attention.
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CAUTION: Use of controls or adjustments, or performance of procedures other than those contained in any official manual for this machine, may result in hazardous radiation exposure. |
NOTE: Closed light-projection products are not considered to be hazardous. |
The NextDent 5100 printer incorporates a protective housing and radiation-protective lid, such that there is no exposure or human access to the radiation generated by the light projector during normal operation. The print engine was evaluated to IEC 62471 and classified as Risk Group 2. This means the UV light is only a moderate risk and does not pose a hazard due to aversion response to bright light or thermal discomfort. However, it is still good practice not to stare directly into the projector, particularly when running the machine with an empty resin tray.
All service to the light-projection process machine, the embedded light-projection system, and other components requiring sensor override shall only be performed by 3D Systems Corporation service personnel, their authorized agents, or personnel who have been service trained by 3D Systems Corporation.
The numbers in Item column below correspond to the numbers in the images that follow.
Item | Description | Qty | Label |
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1 | Product Label - Contains system information and certification symbols | 1 | ![]() |
2 |
Optical-Radiation Warning Sticker Risk Group 2 - Possible hazardous optical radiation emitted from the product. Do not stare at operating lamp. May be harmful to the eyes. |
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The NextDent 5100 Printer is only one component of the complete system. Many accessories and other components make up an NextDent Printer facility. The following sections describe these accessories and components.
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Catch tray, front |
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Catch tray, top |
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Catch tray, side |
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You will hand-pour resin into the resin tray before printing. The NextDent 5100 Printer works with all NextDent™ print materials, allowing the printer to work for many different dental applications. The NextDent 5100 Printer comes with one resin tray per machine purchased. Purchasing multiple resin trays gives the user the ability to easily print with two different materials on one machine. The more resin trays you have, the more materials you can print with. If the resin tray is sufficiently cleaned in between builds, it is also possible to use a different print material in the same resin tray. However, not every resin can share the same tray, even if the resin tray is cleaned. Please see the section Resin Tray Material Cross-Usage for more information. Determine the number of resin trays you will require.
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Close up on material fill steps. Notice there is also an identical QR Code/Serial Number on the back of the tray. |
The resin-tray membrane must remain taut throughout the printing process. The NextDent 5100 achieves this with a tension arm that lowers down over the resin tray, as well as with two tension clips. This system also locks the resin tray in place during printing.
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The resin-tray garage can be used to store a resin tray with resin outside the machine, keeping UV light and contaminates out. The lid can also be used to cover the resin tray while in the machine.
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WEAR GLOVES: Due to the possibility of resin being on the the resin-tray garage, wear 100% nitrile gloves whenever handling it, even if it appears clean. |
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Print platform properly seated in machine |
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The printer comes with a pedestal in a separate package that serves several purposes:
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After parts have finished building in the printer, it is necessary to clean them of any uncured resin using an ultrasonic cleaner. You will place the printed part inside a steel or glass container with >90% alcohol solvent. You will then place the container in the ultrasonic cleaner, which will send ultra-sonic sound waves through the solvent to agitate it. As with any solvent, the >90% alcohol solvent will become saturated and rendered ineffective over time. You will need to dispose of the solvent according to local, state, and federal regulations and fill the container(s) with fresh solvent. For more information on cleaning build parts with an ultrasonic cleaner, please see the section Cleaning Parts Using an Ultrasonic Cleaner. |
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After cleaning the part(s), it necessary to dry them of any solvent used in the cleaning step. This may be done in several ways, but a few recommended methods follow:
For all parts, be sure there is an absorbent cloth (disposable or otherwise) or container underneath the part to catch the solvent being cleaned off.
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Sold separately from the printer, this is the post-curing oven that is required for use with the NextDent 5100 Printer, as its resins' finished parts must qualify as medical devices. Please see the complete User Guide that comes packaged with the LC-3DPrint Box for full usage instructions. For information on resin stirring times, please refer to the Resin Stirring and Curing Chart.
A | Power Button - Switches machine on/off |
B | Front Panel - Graphical User Interface for oven. This shows information about the lamps, the time left for curing, and error messages. |
C | Oven Lid - Insert a printed part through this top opening. The lid has a safety interlock that stops the oven when the lid is open. |
D | Lamp Status Indicators - These indicators will turn red when the UV lamp pair needs to be changed. See the oven's Instructions for Use for more information. |
E | Timer - Shows time remaining in curing cycle |
F | Increasing Button - Increases operation time |
G | Decreasing Button - Decreases operation time |
H | Program Button - Toggles between preset operation times of 10, 20, and 30 minutes |
I | Start/Stop Button - Starts and stops oven operation |
J | UV Lamp - The oven comes with six 18W, 71-color lamps and six 18W, 78-color lamps. See the oven's Instructions for Use for information on correct orientation of lamps. |
K | Glass Plate - Holds the printed part during curing |
Before pouring the resin in the resin tray, it is necessary to mix it before each use to obtain the best-possible chemical mixture in the bottle. The required method of mixing the resin is with the NextDent LC-3DMixer. This device is sold separately from the printer. With this mixer, you can roll two bottles at once for a specified period of time. For information on resin stirring times, please refer to the Resin Stirring and Curing Chart.
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LC-3DMixer front | LC-3DMixer back |
A | Mixing Timer - Shows the duration of resin mixing |
B | Time Increase - Increases the duration of mixing |
C | Time Decrease - Decreases the duration of mixing |
D | Start/Stop Button - Starts and stops bottle mixing |
E | Bottle Rollers - Rest the material bottles in between each of the pairs of rollers (please see the image below) |
F | Power Button - Turns the mixer on and off |
G | Power Inlet - Plug the female end of the power cord into this inlet |
H | Device Label - Provides important information about the LC-3DMixer |
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LC-3DMixer bottle placement |
Total Printer Footprint - without pedestal (xyz) Total Printer Footprint - with pedestal (xyz) |
42.7 x 48.9 x 97.2 cm (16.8 x 19.3 x 38.3 in) 64.4 x 66.8 x 136.3 cm (25.4 x 26.3 x 53.6 in) |
Printer Weight | 34.5 kg (76 lbs.) |
Pedestal Weight | 21.8 kg (48 lbs.) |
Net Build Volume (xyz) | 124 x 70 x 195 mm (4.88 x 2.76 x 7.67 in) |
Native Resolution | 65 micron (390.77 effective DPI) |
Projector Wavelength | 405 nm |
Material Packaging | Opaque, non-reactive containers |
Post-Processing | Separate part cleaner and UV oven |
File Input to 3D Sprint | All 3D model file types |
File Export to Printer | .f4x |
Electrical Requirements | 100-240VAC, 50-60Hz, 4.0A |
Fuse Specifications | T5A/250V |
Network Ready | Built-in Ethernet, must connect to internet |
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NextDent Print-Material Bottle |
The table below lists the print materials that are currently supported on the NextDent 5100 printer, as well as the properties of cured parts printed with these materials. Please note that not all properties in the table below apply to every material. As such, different materials will have blank spaces for some of the property fields below.
NOTE: All materials come in 1kg bottles. |
Name | Description | Color | Brookfield Viscosity at 23ºC | Elongation at Break | Flexural Strength | Flexural Modulus | Maximum Stress Intensity Factor | Total Fracture Work |
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NextDent® SG |
Biocompatible Class I material, developed for the printing of Surgical Guides for implant surgery use |
Translucent Orange | 1.1-1.6 Pa·s | > 80 MPa | > 2000 MPa | |||
NextDent® C&B MFH (Micro Filled Hybrid) |
Biocompatible Class IIa material developed for crowns and bridges |
Various | 0.8-1.3 Pa·s | 107 MPa | > 2400 MPa | > 1.5 MPa/m2 | > 7.000 J/m2 | |
NextDent® Ortho IBT |
Biocompatible Class I material for orthodontic applications |
Clear | 1.1 – 1.6 Pa·s | 12-18% | ||||
NextDent® Denture 3D+ |
Biocompatible Class IIa material suitable for printing all types of removable denture bases |
Various | ≥ 65 MPa | ≥ 2000 MPa | ||||
NextDent® Model 2.0 |
High degree of accuracy, making this material suitable for detailed master prosthodontic and orthodontic models where high precision is needed |
Various | ≥ 1500 MPa | |||||
NextDent® Tray |
Biocompatible Class I material designed to print individual impression trays |
Blue and Pink | 0.9 – 1.4 Pa·s | > 80 MPa | > 2000 MPa | |||
NextDent® Gingiva Mask |
Flexible material that can be used in combination with the model material |
Pink | 1.1 – 1.6 Pa·s | 15-25% | ||||
NextDent® Cast |
Easy burn out 3D printing material, residue-free and suited for all kinds of purposes |
Purple | 1.1 – 1.6 Pa·s | |||||
NextDent® Try-In | Biocompatible Class I material suitable for printing Try-In devices | Various | ≥ 1500 MPa | |||||
NextDent® Ortho Rigid | Biocompatible Class IIa material developed for digital manufacturing of splints | Transparent Blue | 78 MPa | 2075 MPa | 1.1 MPa m2 | 262 J/m² | ||
NextDent® Ortho Flex | Biocompatible Class IIa material developed for digital manufacturing of splints and retainers | Colorless/Transparent | 67 MPa | 1721 MPa | 1.5 MPa/m2 | 425 J/m2 | ||
NextDent® Crowntec |
Biocompatible Class IIa material* developed for crowns and bridges. The balance between inorganic fillers and the resin give the material its high strength and wear resistance. The material is easy to finish and polish, and can be stained with all types of composite staining kits. Due to the perfect balance between opacity and translucency the printed crown blends in perfectly between the existing teeth. |
A1, A2, A3, B1, sw. | 2.5-6.0 mPa |
> 120 MPa Average > MPa |
If you have lost the IFU or SDS that came with your material bottle, you can print off a new copy at https://nextdent.com/. Click 3D Printing Materials at the top of the page, and then click the picture of your material. Each material page will offer all available documentation. Contact your reseller if you do not see the document you are looking for.
NextDent print materials that are biocompatible cannot be used beyond their expiration date. Doing so would nullify the printed part's certification as a medical device. The printer screen will notify you if your resin is expired upon scanning. The expiration date can also be found on your material bottle, as seen below.
This guide provides you with information on how to properly prepare your facility for the NextDent 5100 Printer. This chapter introduces you to the NextDent 5100 Printer machine and other system components — including lists of other support equipment and supplies that you will find helpful in setting up your facility.
Additional chapters include guidelines for the following:
Included with the system is the part-preparation (3DSprint™) software. This application provides part preparation and part building functionality. The 3DSprint software is installed on a separate, customer-supplied computer. The following page contains the minimum computer configuration requirements for the 3D Sprint computer: https://support.3dsystems.com/s/article/3D-Sprint?language=en_US. Scroll down and click the 3D Sprint System Requirements link.
This section provides the requirements and recommendations to determine the most appropriate location for a highly functional, efficient NextDent 5100 Printer workspace, with room for other equipment and supplies. To help you choose a location, the Advance Preparation Checklist provides the attributes that you need to select the best location for your installation. After narrowing the list of possible locations, consider each requirement carefully before making a decision about your final placement site.
User preferences, building codes, and equipment configuration help you to define the total floor area that your NextDent 5100 Printer will need. The NextDent system should be located in an environmentally controlled room. Locate the secondary post processing equipment and supplies in the same room or adjoining room, if possible. The figure below shows an ideal site configuration that minimizes the required movement of parts after part building. The NextDent 5100 Printer Measurements Diagram shows the minimum dimensions of the NextDent 5100 Printer. Your site layout will vary.
NOTE: Due to UV safety requirements, the system should be located where access to the room can be avoided during an emergency. |
NOTE: The NextDent 5100 Printer should be placed such that the front of the unit is easily accessible for opening the door and loading/unloading print platforms. There should also be at least six inches of clearance on the sides and back of the printer for proper air flow. If you have the pedestal, the outriggers hitting the wall will add the required clearance. You may wish to use an Uninterruptible Power Supply (UPS) to keep your devices running in the event of a power surge/outage. |
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Optimal Site Layout (top view) - dimensions for part cleaner are based on a popular consumer ultrasonic cleaner |
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Printer dimensions with pedestal |
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Printer dimensions without pedestal |
There must be a wired internet connection for the printer to connect to. The NextDent 5100 Printer communicates with a 3D Systems server and will not operate on a closed network. There is also no WiFi support. Once connected, the printer will use the internet as illustrated below.
In addition to these requirements, ensure that your network meets the following criteria:
MQG network requirements:
The following IP addresses are made as an exception on your firewall:
104.16.50.51 - http://www.3dsystems.com
104.16.49.51 - http://www.3dsystems.com
52.177.206.73 - MQG server mqg.3dsystems.com
Your printer is on the internet via at gateway/NAT.
NTP UDP 123 port is open
3D Sprint network requirements
3D Connect service IP addresses
The following IP addresses are made as an exception on your firewall:
52.219.102.114
52.215.172.54
52.219.80.192
52.52.166.143
52.9.94.209
52.241.196.126
52.8.79.12
52.53.113.43
52.52.240.85
54.215.164.85
Ports 443, 8443, and 8883 are open with encrypted connections.
If any 3D Connect IP address is not white-listed, a 3D Connect error may appear on the printer (either code 3490120 or 3490121). This error will not affect printer operation and can be disregarded.
3D Connect sends the following data to 3D Systems servers from your printer:
Device | build.job_data* chamber_door.state lifetime_build_hours lifetime_on_hours printer_name printer_state serial_number |
Conditions | fault.controller.internal_temperature fault.controller.internal_temperature_override fault.sata.drive.failure |
Build | build.abort_code build.current_layer build.progress build.time_remaining |
Controller | controller.internal_temperature controller.ip_address controller.mac_address controller.secure_device_read_failure_count controller.serial_number controller.version controller.version_date |
Exhaust Filter | exhaust_filter.carbon_filter_element_hours |
Projector | projector.led_power_commanded projector.led_pwm_value projector.led_total_hours projector.manual.compensation projector.power_cal_table projector.serial_number projector.total_hours |
Stock | stock.barcode stock.batch_expiration_date stock.batch_number stock.bottle_size stock.bottle_sku stock.bottle_udi stock.label_current_used_amount stock.label_last_used_date stock.label_uuid stock.material_code stock.material_density stock.material_exposure stock.material_name stock.material_shade |
Z Motor | z_motor.position |
Build Job Data |
job_id |
Other Requirements
The printer runs local DHCP servers for two static local/hardware connections:
Your network cannot use these IP addresses for one of your printers.
Floors and counter spaces in the NextDent work area should be non-porous and suitable for cleaning with solvents. The feet of the printer must be on a sturdy, level surface; be sure to make any leveling adjustments needed to the desk/counter your printer will be on. Carpeted floors must not be used. Remove any carpeting or other non-porous flooring where the feet of the NextDent system will be placed. The system should not straddle any floor/desk/counter seams. The maximum permissible platform incline is 2.5 cm/12 m (1 in/40 ft).
The system is a precision mechanical and optical machine that is sensitive to vibration. In order to ensure part quality and accuracy, a ground floor location with a concrete floor, (mininum of 4 inches thick) is recommended.
The NextDent 5100 is slightly self-damping, and should not be affected by normal or incidental environmental vibration; however the area should be isolated, either via location or some other physical or mechanical means, from any significant internal or external vibration sources such as heavy machinery, HVAC and fans. Locations near airports or train tracks which could cause unacceptable shock or vibration levels are not recommended.
The NextDent 5100 Printer is 34.5 kg (76 lbs) and does not require a table rated for a heavy load. Additional equipment, such as a UV oven or ultra-sonic cleaner, will each have their own loads for your setup to bear. Refer to the Weights and Measures Charts to determine the total weight of the equipment to be housed in your room to ensure that you do not exceed the maximum load-bearing capacity that your printer-staging area can support.
Electrical voltage requirements for the NextDent 5100 Printer:
Power for the NextDent 5100 Printer should be on a surge-protected circuit. 3D Systems does not require the use of a UPS (Uninterruptible Power Supply) for the NextDent 5100 Printer. However, if you live in an area with frequent power surges/outages, a UPS would be useful. A UPS would prevent a build from crashing in the event of a brief power outage/surge, as it would give you time to properly pause the print job.
Ensure that the space you select for the printer has a power outlet reachable by that length of cord. Use of an extension cord or power strip is not recommended.
If your power cord becomes damaged or lost, please ensure you order a replacement from 3D Systems for a power cord that is adequately rated for the machine. Do not replace the power cord with a cord that is not rated for the printer. 3D Systems will identify any parts that are required to be examined or supplied only by 3D Systems or its partners.
The NextDent 5100 Printer is not expected give off significant heat under normal operating conditions.
The temperature in the room or location where the NextDent system resides should remain stable to allow optimal system operation and optimal part quality.
NextDent resins should be kept between 5°C-30°C (41°F-86°F). However, successful printing has only been tested at a minimum of 18°C (64.4°F) and a maximum of 28°C (82.4°F). If your room is kept beyond either extreme, you may see a degradation in print quality.
The optimal humidity in the NextDent 5100 Printer build chamber and lab will depend to a certain degree on the NextDent material selection. Regardless, the humidity should always be non-condensing and should not vary outside the range of 20 to 80% RH. Review your NextDent material information (SDS, Instructions for Use, and product labeling) for specific information on recommended humidity levels.
The NextDent system is capable of operating correctly up to an altitude of 2,400 m above mean sea level.
While outside venting is not always required, there are some materials for which outside venting is necessary. Your HVAC system should perform at least six air exchanges per hour in the room where the printer is located. You may wish to have a fume hood installed for your part-cleaning area. Ensure that your facility complies with all local and regional regulations regarding ventilation of vapors, dust, and other by-products of printing, cleaning and secondary processing. Always refer to and follow the information on the SDS for your specific material.
The sound of the NextDent system will not exceed 80 db.
The room housing the NextDent system should be prepared for odors related to a small material spill. The means that windows should be able to be opened and/or other measures can be put in place to vent the room in the case of a spill. Reasonable care should be taken to minimize dust and smoke which could contaminate the NextDent material and cause deterioration of optical surfaces. Avoid temperature fluctuation. Since dust, smoke and temperature fluctuations can affect the performance of the machine and the quality of the parts, an area with filtered air flow is recommended. Avoid proximity to machine shop areas, or where milling, grinding, or sanding is performed.
Standard fluorescent lamps with clear plastic diffusers are recommended to minimize ultraviolet exposure, which could negatively affect the NextDent material. Sunlight, quartz-halogen lamps, and high-intensity incandescent lamps are not suitable; and UV-intensive lighting or ultraviolet exposure through windows should be avoided. UV filters are available for windows and exposed fluorescent lamps. Any exposure of the resin to any of the light sources described in this section is likely to cure the resin, thereby wasting it and forcing a difficult cleanup.
The site should be able to be isolated from other employees or personnel in the event of a material spill or major machine malfunction. A separate room or area that can be closed to others is necessary. The system is safe and does not present hazards to properly trained personnel operating the system in accordance with our specifications. However, the system should be installed in an area that can be cleared of untrained personnel during emergency situations.
The NextDent system controller computer includes a Class A Ethernet interface, which can be connected to a 10/100/1000 MBit/s Ethernet network to offer network access to the NextDent system. To remotely operate the NextDent 5100 Printer or to remotely run service engineer diagnostics, a VPN network access is required.
Dedicated telephone lines are not required for normal operation of an NextDent system. You may wish to install a dedicated telephone line in the NextDent system installation area to facilitate discussions with 3D Systems Customer Service personnel while the machine is in operation, should the need arise.
Locating the post-processing equipment is similar in many respects to locating the NextDent 5100 Printer. The following abbreviated site specifications are for recommended post-processing equipment.
You may choose to locate the part-washing, drying, and curing stations in the same room as the NextDent 5100 Printer or in a room adjoining the printer
With either option, please consider the following:
Refer to Optimal Site Layout for a suggestion for overall layout. Refer to the Weights and Measures Charts for weights and measurements of the LC-3DPrint Box. Consider the following additional specifications when selecting the location for your post-processing equipment.
Flooring/table/countertop under the post-processing equipment should be non-porous and suitable for cleaning with solvents. Carpeted floors are not recommended.
Power configuration: 110V/240V – 50/60Hz – 2.6A/1.3A
Electrical power for the LC-3DPrint Box must be on a surge-protected circuit. A UPS, while not required, is recommended in areas with frequent power fluctuations, as surges and spikes can damage electronic components and power loss can damage the unit.
Power configuration: An example of the power configuration for a consumer-grade ultrasonic cleaner is 120W at 40,000Hz. There are ultrasonic cleaners of many sizes, from around 2.5L (0.66 gal.) to upwards of 757L (200 gal.) Determine which size ultrasonic cleaner is best for your needs.
Electrical power for an ultrasonic cleaner must be on a surge-protected circuit, particularly for a bigger (not desktop) cleaner. A UPS, while not required, is recommended in areas with frequent power fluctuations, as surges and spikes can damage electronic components and power loss can damage the unit.
The LC-3DPrint Box is designed to plug into a standard power outlet in different countries. Smaller ultrasonic cleaners will also plug into standard wall outlets; bigger ones, however, may require a custom power outlet.
The post-processing equipment may be vented outside if required by your facility; however, ventilation is not required by 3D Systems. Contact your Facilities Manager for your requirements.
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CAUTION: Never disconnect a ducting system that is connected to an external extraction system. |
3D Systems™ provides this partial list of equipment and supplies/accessories that are useful for handling, processing or finishing NextDent parts. You should keep a list of preferred vendors for any 3D-print-related products you may order. Equipment and supplies are not limited to this list, as you may find other products and methods that more suit your needs.
NOTE: Customers are responsible for consulting local health, safety, and environmental regulations to determine additional site requirements. No information that is contained in this document constitutes legal advice regarding such requirements. 3D Systems™ has no responsibility to determine whether or not the customer is in compliance with applicable laws, nor do we guarantee the accuracy or quality of the supplier product. |
Uninterruptible Power Supply (UPS) - While a UPS is not required for use with the NextDent 5100 Printer, you may wish to use one for battery backup of your printer in the case of a power surge or outage.
UV Filter Screens - While these are not required, you may need to install filters over windows and lights so as not to cure any exposed print material before printing.
Disposable Lint-Free Paper Towels - You will use lint-free paper towels for assisting in cleaning printed parts, printer components, and resin spills.
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CAUTION: It is necessary to use lint-free paper towels, as lint from other types of paper towels can stick on the printed part or printer component. Lint on the printed part can cause improper final part curing in the UV oven. Lint on printer components can contaminate the resin on the print platform and in the resin tray, causing the printed part to lose accuracy or causing a build to crash. |
Clean-Room Swabs - You will need clean-room swabs to clean the projector lens.
Cellulose Wadding - This absorbent material is useful for covering your NextDent workbench, as well as for absorbing solvents during air drying of printed parts.
Chemically Resistant Gloves - 3D Systems recommends the use of 100% nitrile gloves whenever handling uncured resin, partially cured printed parts, and solvents.
Eye-Wash Station - This may be designed specifically for eye-washing or may be an adapter that fits onto an existing faucet.
Fire Extinguisher - NFPA Class B such as CO2, dry-chemical, or foam
Hazardous-Materials Waste Can - While it is optional to get a fire-proof waste can, you must have a waste can approved to contain NextDent resins, according to all local, state, and federal regulations.
Storage Cabinet - This is for storing resin bottles and other NextDent-related equipment. You may choose to get a fire-proof cabinet; but it is not required to be fire-proof.
Lab Coats - Optional measure to protect your clothes/skin from uncured print material and solvents.
>90% alcohol solvent - These solvents are used in cleaning printed parts, printer components, and areas where resin has spilled.
Safety Glasses (405 nm radiation blocking) with side shielding - The printer operator should not be exposed to hazardous radiation from the printer or curing oven. However, in the case of an emergency where radiation emits from these devices, it is recommended to wear eye protection.
NextDent LC-3DPrint Box - Please see the section LC-3DPrint Box for more information.
NextDent LC-3DMixer - Please see the section LC-3DMixer for more information.
After placing your order, a 3D Systems™ representative will contact you to confirm your shipment delivery date. Ensure that the area where you intend to place your NextDent 5100 Printer is ready to move the system into, and that you have the assistance of another person or lifting device, such as a hand truck, before scheduling the shipment of your printer. The following information will guide you through this preparation phase.
Inform your receiving personnel that the items you ordered will be arriving and arrange for a location to store them until you are ready to install the printer and any accessories.
When you open the printer crate, use the help of another person or a hand truck to help move the system. If you do not have a hand truck or another person on-site to help you, arrange to have one or both of these aids beforehand.
The NextDent 5100 Printer will arrive in a variety of crates and/or pallets - the largest crate being for the NextDent 5100 Printer. Your shipment will consist of the following items:
Optional items you could have in your shipment:
Once your shipment arrives, first inspect the crates for any physical damage. Then, after inspection, receive the crates.
The following charts list both crated and uncrated dimensions and weights for different products that you may have ordered. Verify your order and compare to the listed items below. Crate or pallet dimensions and weights may vary.
Boxed Specifications | ||||
---|---|---|---|---|
Product | Width | Depth | Height | Weight |
NextDent 5100 Printer | 73.7 cm (29 in) | 68.6 cm (27 in) | 129.5 cm (51 in) | 59 kg (130 lbs) |
NextDent 5100 Pedestal | 82.6 cm (32.5 in) | 79.4 cm (31.3 in) | 55.2 cm (21.8 in) | 26.3 kg (58 lbs) |
LC-3DPrint Box | 54.5 cm (21.5 in) | 57.5 cm (22.6 in) | 59.5 cm (23.4 in) | 28.9 kg (63.8 lbs) |
Unboxed Specifications | ||||
---|---|---|---|---|
Product | Width | Depth | Height | Weight |
NextDent 5100 Printer | 42.6 cm (16.8 in) | 48.9 cm (19.3 in) | 97.2 cm (38.3 in) | 34.5 kg (76 lbs) |
NextDent 5100, with pedestal | 64.4 cm (25.4 in) | 66.8 cm (26.3 in) | 136.3 cm (53.6 in) | 56.3 kg (124.1 lbs) |
LC-3DPrint Box | 41 cm (16.1 in) | 44 cm (17.3 in) | 38 cm (15 in) | 22 kg (48.5 lbs) |
Visually inspect the exterior of the printer for any damage incurred during shipping. Notify your reseller immediately if any damage is evident at this point. DO NOT proceed with the installation until you have discussed the damage with your reseller.
Installation of your system encompasses four separate steps:
The uncrating and installation of the NextDent 5100 will be performed by the printer operator. The weight of the printer requires a minimum of two people to lift it safely.
The installation of the system should only take an hour or less.
In preparing your facility for NextDent system placement, you must consider four main factors:
Most standard doorways and halls provide adequate access for moving the system. If the NextDent 5100 Printer is lifted on its narrow side, each passageway and doorway must be wide enough to move and turn a printer measuring 42.6 x 48.9 x 97.2 cm (16.8 x 19.3 x 38.3 in), in addition to accommodating the people or equipment used to move the printer.
Determine the pathway from where the crated components are stored to where your NextDent system will be installed. Walk the path from the storage location to the final destination of the system, and measure any critical doorways or passageways to ensure that the equipment can be moved through the area.
If a passageway or doorway is too small for the crated NextDent system, it may be necessary to remove the NextDent system from its crate before moving the unit. A standard door that is 2-2.4m (6.5-8 ft) tall and 0.61-1.1m (2-3.5 ft) wide should accommodate the system and its accessories.
You are responsible for ensuring that the facility where your NextDent system and NextDent materials are housed is properly configured for safe operation of the NextDent system and of the materials used in that system. Personnel who operate the equipment or use the materials must comply with all relevant safety codes and applicable regulatory requirements and laws, particularly those that relate to usage of hazardous chemicals, radiation, and disposal of regulated material. The NextDent 5100 Printer complies with CE requirements.
NOTE: You are responsible for determining whether additional supplies and equipment are necessary according to local, state, federal or other regulatory laws that govern your location. |
NextDent materials in the liquid state require use of approved surgical-type 100% nitrile gloves and other equipment to protect the user from direct contact with uncured print material. Material is fully cured only after adequate exposure in the LC-3DPrint Box. Only after being fully cured do the parts no longer require protective gloves to handle. The LC-3DPrint Box has been designed especially for NextDent™ materials, as their end-use parts must qualify as certified medical devices. Use of another UV oven nullifies this certification.
Because NextDent materials are regulated, they are subject to special disposal requirements by your local, federal, or other regulatory agencies. Follow applicable disposal guidelines. Contact a local waste management company for recommendations on disposal requirements that affect your facility.
If your area requires regulated waste disposal, consult with and retain a waste-management company to periodically pick up regulated waste. Your local waste management company may recommend that you set up a drum, or other approved container, to dispose of liquid material, partially cured printed parts (also called "green" parts), and of any materials (such as paper towels or gloves) that may have come into contact with the uncured liquid material.
After final part curing in the LC-3DPrint Box, fully cured NextDent parts may be disposed of in regular trash receptacles.
NOTE: Inspect printed parts after curing in the LC-3DPrint Box to ensure they are fully solidified. Part-surface tackiness and visible or discernible areas of liquid material indicate the part is not fully cured. |
Sample of "green" printed parts just after removal.
Please see the section Material Handling and Safety for more information. Always read the Safety Data Sheet (SDS) prior to use of any NextDent material.
NOTE: Unless governed by prior arrangement, 3D Systems is not responsible for loading 3D Sprint software on the user’s workstation(s). Thus, BEFORE THE 3D PRINTER SYSTEM ARRIVES, ensure that your workstation is capable of supporting the requirements of both 3D Sprint software and communication with the printer via your network. |
Press ctrl+P (cmd+P on Mac) to print this page. Fill out the form, make a copy for yourself, and fax/email it to your reseller.
Fill out the information in ALL the fields, and then press ctrl+P (cmd+P on Mac) to print the document. Then sign and date the document by hand, make a copy for yourself, and fax/email it to your reseller.
Review this list with a network administrator, IT department, facilities manager, and/or other responsible person within your organization. Please complete the following information:
This is NOT an online form and CANNOT be submitted on this webpage. The form must be printed out and faxed/emailed.
Company Name: | |
Telephone (with area code): | |
Contact (print full name): | |
Date faxed: | |
Email: |
Please place a check in each box once that item is complete.
Operating system and workstation configurations are compatible and meet the minimum requirements as stated in the 3D Sprint Software section. | |
Final installation site is selected. The intended physical location for the printer should be selected in advance, and checked for adherence to the guidelines set out in this guide. | |
Flooring where printer will be located is non-porous, has an incline of less than/equal to 2.5 cm/12 m (1 in/40 ft), and is isolated from significant sources of vibration. | |
Flooring can take the total weight of all system components combined in the room(s) they are in. | |
Enough surge-protected circuits have been installed to accommodate the number of printers, and other products, ordered. Enough power outlets have been installed on these circuits. | |
If desired/required, you have purchased enough uninterrupted power supplies (UPS) for the number of printers, and other products, ordered. | |
You have a print-material-storage area set up that can be kept at 5°C-30°C (41°F-86°F). Temperature of 3D-printing room can be kept at 18-28°C (64.4-82.4°F). | |
3D-Printing room can be kept between 30-70% relative humidity (RH). | |
3D-Printing room is less than 2,400 m (1.5 mi) above mean sea level. | |
HVAC can perform at least six air changes per hour and 3D-Printing room is well-ventilated and has clean air. | |
3D-printing room lighting is either fluorescent lamps with clear-plastic diffusers, or has sufficient UV filters covering its lights. | |
Both the 3D-printing room and material-storage area can be isolated in the event of a resin spill or open-radiation Service call. | |
A method of removing the crate from the shipper’s truck has been arranged, such as a pallet jack or forklift, and is available to transfer the crate(s) to the uncrating location. | |
For removing the printer from its crate, you have another person available to help team lift it. For transporting the uncrated printer within your facility, you have the help of another person or hand truck. | |
Your receiving area, hallways, and 3D-printing room have the necessary doorway/passageway clearance to move either crated or uncrated components of the Figure 4 Jewelry system. | |
You have set up hazardous waste containers, as well as arranged for a company to dispose of your hazardous waste according to all government regulations. | |
You have purchased any desired third-party supplies and equipment. |
Enough Cat-5e/Cat-6 Ethernet outlets have been installed to accommodate the number of printers you have ordered. | |
Network conforms to the specifications listed in this guide. |
Final installation site is selected. The intended physical location of your post-processing equipment should be selected in advance, and checked for adherence to the guidelines set out in this guide. | |
For the LC-3DPrint Box: A surge-protected circuit with space for a 1.3A (2.6A USA) machine is available. | |
If purchasing an ultrasonic cleaner, it is rated for use with flammable solvents like IPA (isopropyl alcohol). Larger ultrasonic cleaners may require a dedicated circuit and/or power outlet. Check with your ultrasonic cleaner supplier. | |
If desired/required, you have purchased enough uninterrupted power supplies (UPS) for your post-curing units and ultrasonic cleaners. | |
If desired/required, fume hoods have been installed in your part-cleaning/curing areas. |
Before the printer is installed into this facility, we acknowledge that the installation site complies with the specifications stated in the NextDent 5100 Facility Requirements Guide. Once the printer is installed, we agree not to alter any of the required specifications listed in this manual without consulting with a 3D Systems’ Customer Service Representative or certified partner. If alterations are made without consulting 3D Systems, it may void the system’s warranty.
Customer Signature: | Date: |
_________________________________________________________________________ | _____________________________ |
The following items and accessories are contained in the printer package.
NextDent 5100 Printer | ![]() |
Resin Tray - Contains the print material during part building. | ![]() |
Print Platform (x2) - The 3D-printed part adheres to the print platform during part building. | ![]() |
Catch Tray - Prevents resin spills from entering the lower build chamber, should the resin-tray membrane be punctured. This comes installed in the printer. | ![]() |
Power Cord (country specific) - To connect printer to power source. The power cord has been packaged with your printer by your reseller to ensure you receive the correct power cord for your region. | ![]() |
Resin Mixer - Used to mix the liquid NextDent resin while in the resin tray | ![]() |
Punch Tool - Used to remove the printed part from the print platform from underneath, and to clear the print-platform holes of partially cured resin. | ![]() |
Carbon Filter - Prevents print-material fumes from exiting the process chamber. You will install this in the Carbon-Filter Bracket, as seen below. |
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Resin Tray Garage - Used to cover a resin-filled resin tray inside or outside the printer, so as to protect it from UV-light exposure and external contaminates | ![]() |
Platform Scraper - Used to scrape any residual partially cured material off the print platform | ![]() |
Intake Filter - Keeps dust out of the printer while feeding air to the cooling fan | ![]() |
Bubble Level - Used to level the printer on the pedestal before its first use | ![]() |
Part-Cleaning Brush - Used to aid in cleaning partially cured resin off the print platform and printed part | ![]() |
Platform-Cleaning Fixture - Used to hold the print platform in a tub of solvent during platform cleaning | ![]() |
Ethernet Cable | ![]() |
Wire Brush - Used to help clean print platforms that have run Ortho IBT or Gingiva Mask resins | ![]() |
LC-3DPrint Box
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Material Bottles - The NextDent 5100 Printer uses various NextDent materials, which come in 1kg bottles. Please see the section Printer Materials and Properties for a complete list of currently supported print materials. | ![]() |
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Ultrasonic Cleaner - Along with this, you should have stainless-steel and/or glass containers in which to place printed parts during cleaning.
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LC-3DMixer - This is the recommended mechanical solution for mixing NextDent resins. Please see the section Mixing, Stirring, and Curing Chart for more information. | ![]() |
Pedestal - to sit your NextDent 5100 Printer on top of and store frequently used tools. | ![]() |
Please see Printer unpacking instructions in the Quick-Start Guide on the page Guides Inside the Box.
Please see Pedestal unpacking instructions in the Quick-Start Guide on the page Guides Inside the Box.
Please see instructions for placing printer on the pedestal in the Quick-Start Guide on the page Guides Inside the Box.
Please see instructions for leveling the Printer on the Pedestal in the Quick-Start Guide on the page Guides Inside the Box.
If you have multiple NextDent 5100 printers on pedestals, you may use a technique called, "nesting," to set up the printers as closely as possible while still enabling access to all printer doors. This section describes how to nest three printers together. However, you could nest as little as two, and as many as your facility allows.
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Unscrew the carbon-filter bracket from the printer. Remove carbon filter from its packaging and install it in the printer, as seen in the section Change Carbon Filter.
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TIP: It may be useful to bundle the power cable and Ethernet cable together with cable ties, and secure them in place, to prevent a tripping hazard. |
NOTE: If the printer does not power on, test the power outlet where the printer is plugged in with something you know works, such as a phone charger. Ensure the power cable is completely inserted in both the power inlet and wall outlet. Ensure that any power strip or UPS the printer is plugged into is turned on. If you have tried all these options, and the printer will not turn on, contact 3D Systems Service. |
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ELECTRICAL SHOCK HAZARD: Be sure that the power switch is in the "0," or "off," position before plugging in the printer. |
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ELECTRICAL SHOCK HAZARD: Use the power cord that has been supplied with the printer. Using a different power cord could cause electrical malfunction and damage to the equipment. |
The power switch and power inlet for the NextDent 5100 is on the back-left side of the printer.
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Plug your Ethernet cable into the Ethernet inlet on the back-right of the printer, as shown.
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The catch tray will come installed in the printer. If it is not installed, contact your reseller immediately. If this is your first time printing, remove the catch tray from the printer and ensure that the protective film has been removed from both the bottom and top of the glass plate. The films should have been removed before shipping to you; but you must perform this check to ensure successful printing. After you've ensured that there is no film on the top or bottom of the glass, you must reinstall the catch tray, as it must be present prior to printing. This is because:
Please see the section Clean/Replace the Catch Tray for installation instructions. |
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You can activate your printer by going to support.3dsystems.com/nextdent-5100 and clicking the Printer Activation link. |
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CAUTION: It is vital that you register your printer to activate your Service warranty. |
While the printer does not have embedded WiFi, you can connect the printer to WiFi via third-party products. 3D Systems recommends the TP Link Travel Router. This procedure will explain how to set up your printer with this WiFi solution. You may need to consult with your network administrator for assistance.
NOTE: 3D Systems does NOT provide technical support for the TP Link Travel Router. If experiencing issues, contact the manufacturer here: https://www.tp-link.com/us/support/. Also, the following page lists many helpful troubleshooting steps: https://windowsreport.com/wi-fi-repeater-wont-connect/. |
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Included with the system is the part-preparation (3D Sprint™) software. This application provides part preparation and part building functionality. The 3D Sprint software is installed on a separate, customer-supplied computer. The following page contains the minimum computer configuration requirements for the 3D Sprint computer: https://support.3dsystems.com/s/article/3D-Sprint?language=en_US. Scroll down and click the 3D Sprint System Requirements link.
NOTE: 3D Sprint software is always subject to updates. An announcement, along with release notes, will accompany a new software-version release. |
Please see the Software Downloads page for information on downloading/installing 3D Sprint. Before installing 3D Sprint, you may have to update some settings on your computer and graphics card. Please read the 3D Sprint Installation Guide for procedures on this and for full installation instructions.
An offline setup for your printer is also available. Contact your reseller for more information. Follow the instructions below to set up your printer on your network.
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There are many different resins, resin shades, and print modes to choose from. Please see the Print-Material Styles Chart for an overview of these.
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For each dental indication that can be printed on the NextDent 5100, part orientation in the part-preparation software is key. This section provides a quick reference for the best ways to orient parts in 3D Sprint for any print material available for the NextDent 5100. This will help ensure build success and maximum usage of the printable area.
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CAUTION: Do not attempt to build any other dental indication with a resin other than what that resin is specifically prescribed for. For example, do not use Denture 3D+ to build crowns and bridges. Doing so will result in a failed build and the part that prints will not have any medical certification. |
Indication | Build File Orientation | Number of Units on 124 x 70 mm Print Platform |
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Denture 3D+ (60-70mm height) |
60° |
3-4 |
SG (Quarter, 24mm height) |
Horizontal |
6 |
C&B MFH (13mm height) |
45° |
~45 |
C&B MFH - Full Dental Arch |
Horizontal |
2 |
Ortho Rigid (14mm height) |
Horizontal |
2 |
Ortho IBT (11mm height) |
Horizontal |
2 |
Model 2.0 Prothsodontic (23mm height) |
Horizontal |
1-2 |
Model 2.0 Orthodontic |
Orthodontic "horseshoe" - Vertical Orthodontic full - Horizontal |
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Model 2.0 Premium |
Premium |
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Model 2.0 Ortho Stacked |
Ortho Stacked |
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Tray (71mm height) |
Vertical |
3-4 |
Gingiva Mask |
Vertical |
~20 |
Cast - Coping (crown) (13mm height) |
45° |
~45 |
Cast - Replaceable Partial Denture (16mm height) |
Horizontal |
2-3 |
Try-In |
30° |
3-4 |
The following chart summarizes the different combinations of resins, resin shades, and build styles that are available to choose from in 3D Sprint. Other shades and build styles may be added in the future.
Print Material | Print-Material Shade | Available Build Styles |
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NextDent Model 2.0 |
White Peach Grey |
Prosthodontic Orthodontic, Prosthodontic Orthodontic, Prosthodontic |
NextDent Surgical Guide | Orange | Standard |
NextDent C&B MFH |
N1 N1.5 N2 N2.5 N3 BL |
Standard |
NextDent Try-In |
TI0 TI1 TI2 |
Standard |
NextDent Denture 3D+TEST |
Dark Pink Red Pink Light Pink Opaque Pink |
Standard |
NextDent Cast | Purple | Standard |
NextDent Gingiva Mask | Pink | Standard |
NextDent Tray |
Blue Pink |
Standard |
NextDent Ortho IBT | Clear | Standard |
NextDent Ortho Rigid | Transparent Blue | Standard |
For each NextDent material, the Standard print mode in 3D Sprint is designed to give you accurate prints right out of the box. Please use the Standard print mode first and foremost to achieve part accuracy. However, if after measuring your parts you find that you have issues achieving accuracy, you may use the Accuracy Wizard in 3D Sprint to troubleshoot such issues.
Each NextDent 5100 printer will vary slightly in accuracy. If you have multiple printers, you will need to set the accuracy for each one separately. To do this, click the Printer icon in the upper left, select each printer one-by-one, and run the steps in this section for each. Additionally, you will need to run the wizard for each Material/Build Style combination you use.
NOTE: Best Practices for using calipers on printed parts is demonstrated here (advance video to 2:38). |
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Click the icon, or press F1, in 3D Sprint for information on:
The following sections will guide you through:
The NextDent 5100 has a touch-screen-based Graphical User Interface (GUI), which is used to control the actions of the printer and adjust printer settings. Please use the following guidelines when using the GUI.
The GUI has three tabs with different functionality:
When you have print jobs in your 3D Sprint print queue and there is a material type loaded in the printer's memory, the status screen will look like this:
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When you first power on the printer, it will not have any pending jobs or print material loaded. So the status screen will appear like the image at the right. At this point, you should queue print jobs in 3D Sprint and add print material either during the print process or from the Material tab. | ![]() |
The Queue Tab allows you to view the print queue, which shows the current print job and all pending print jobs. It also allows you to move and delete queue items. The default queue screen will simply show a list of jobs. Hold down on a job to bring up the queue-controls seen below.
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The Material Tab contains information on the material that is currently loaded in the system for printing, and also allows you to change the material you wish to print with. However, you do not have to use this screen to change materials, as the printing process gives you the opportunity to do so. The printer will keep track of how much material is left in each bottle of material that has been scanned to the machine. It will also keep track of the expiration dates of your materials.
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Tap the IP address on the Settings screen to enter the Network Settings screen.
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If you experience network-connection issues with your printer, you can go to Settings > Network Diagnostics to view a screen with basic connection information. The screen shows which networks the printer is currently connected to. A blue dot next to the network indicates a regular connection, while a red dot indicates a connection issue.
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There are two ways to update the printer firmware:
The following sections describe these processes.
Whenever a new firmware file is released for the printer, a desktop installation file will be posted in the Software Downloads section of the printer website. Follow the instructions below to download and install this update.
NOTE: Both your personal computer and the printer must be on the same network to update the printer's firmware using this method. The update cannot be installed during printing. |
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CAUTION: For users on firmware 1.1.1, it is recommended to instead update firmware via 3D Sprint. |
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Your firmware has successfully been updated! |
Whenever you open 3D Sprint, as long as the NextDent 5100 is set as your default printer, the system will always check to see if your printer has the most up-to-date firmware. If the firmware is not up-to-date, Sprint will show you a popup prompt to update it. Click the button to update. If you choose to update the firmware at a later date, please close the popup and follow the instructions below when you are ready to update.
NOTE: You must be running >3D Sprint 2.13 to use this update method. Both your 3D Sprint computer and the printer must be on the same network to update the printer's firmware using this method. The update cannot be installed during printing. |
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CAUTION: For users on firmware 1.0, it is recommended to instead update firmware via the Update Installer. |
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The membrane contained within each resin tray is the most fragile component of the NextDent 5100 Printer. It must be handled with care. Follow all resin-tray guidelines and procedures to avoid membrane damage and failure.
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HARMFUL IRRITANT WARNING: Wear protective clothing, disposable nitrile gloves, and goggles while handling the resin tray. |
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CAUTION: If a leak/spill occurs, do not run the machine. UV curing will harden the resin on unwanted surfaces and will make the resin very hard to remove. A nonabrasive cloth and >90% alcohol solvent will help clean up any spilled uncured resin. |
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CAUTION: Failure to clean the resin tray of partially cured resin will lead to membrane failure and failed prints. |
NOTE: A print platform should not be installed during this procedure. |
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CAUTION: If tension system is damaged in some way, do not attempt to force any components to engage/disengage. Doing so could further damage the tension system, as well as other parts of the printer. Contact 3D Systems Service immediately. |
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Wear 100% nitrile gloves whenever reaching inside the print chamber. |
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Once a material type has been loaded, this is the material that the printer is expecting for the next print job. But you may wish to change the type of resin you are using. Most of the time, you will be changing the material as part of the printing process. However, you can also tap the Change Material button at the bottom of the Material tab home screen to change the material type to be used on your next print. You can also use this screen to add print material for the first time. If you have not yet activated your printer, you must do so in order to get through the following steps. Please see the section Printer Activation for more information.
NOTE: The screens in this section will be slightly different depending on whether you are changing the material type or adding material for the first time. |
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You are now ready to perform the print process with a new material.
You may clean the resin tray with >90% alcohol solvent between builds, enabling you to use different print materials in the same resin tray (not at the same time). However, ensure that the cleaning is very thorough when switching between materials, as residual material in the tray will mix with the new material and create an improper mixture.
Before pouring any NextDent print material in the resin tray, you must mix the material bottle according to the chart below. Before printing again with those materials, you must stir the material in the resin tray using the Resin Mixer. Stirring the material in the resin tray serves two purposes: 1. Ensuring a good material mixture; and, 2. Ensuring there is not debris in the resin tray, such as partially cured particulates.
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CAUTION: Failure to sufficiently mix print materials according to this chart may result in color deviation and/or print failure. |
The chart below serves as a quick reference for material-bottle mixing time on the NextDent LC-3DMixer, bottle hand-mixing time, material stirring time when material is in the resin tray, and part-curing time in the LC-3DPrint Box. For hand-mixing, shake the bottle vigorously in an up and down motion.
For part-washing times, these are identical for all NextDent materials. The first part bath should be three minutes in an ultrasonic cleaner with >90% alcohol solvent. The solvent may have been used to clean other parts for this first bath. The second part bath should be two minutes in an ultrasonic cleaner with clean >90% alcohol solvent. The solvent may NOT have been used to clean other parts.
As for part-drying times, these can vary depending on your drying method. Please see the section Part Drying for more information.
Name | Bottle Shaking Time Before Mixer Use (*see note below) | Bottle Mixing Time Required (LC-3DMixer) | Stirring Time Required (in resin tray) | Curing Time in LC-3DPrint Box | ||
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Brand-new bottle | After first use (**see note below) | In tray less than 3 hrs | In tray more than 3 hrs | |||
NextDent® Surgical Guide | 5 min. - may be done instead of using LC-3DMixer | 5 min. - may be done instead of hand mixing | 5 min. - may be done instead of hand mixing | 10 secs. | 30 secs. | 10 min. |
NextDent® Ortho IBT | 5 min. - may be done instead of using LC-3DMixer | 5 min. - may be done instead of hand mixing | 5 min. - may be done instead of hand mixing | 10 secs. | 30 secs. | 10 min. |
NextDent® Ortho Rigid | 5 min. - may be done instead of using LC-3DMixer | 5 min. - may be done instead of hand mixing | 5 min. - may be done instead of hand mixing | 10 secs. | 30 secs. | 10 min. |
NextDent® C&B MFH (Micro Filled Hybrid) |
5 min. before each use, whether "brand new" or "after first use" | 2.5 hrs. | 1 hr. | 60 secs. | 60 secs. | 30 min. |
NextDent® Crowntec | Briefly shake before each use, whether "brand new" or "after first use" | NOT APPLICABLE | NOT APPLICABLE | 60 secs. | 60 secs. | 30 min. |
NextDent® Denture 3D+ | 5 min. before each use, whether "brand new" or "after first use" | 2.5 hrs. | 1 hr. | 30 secs. | 60 secs. | 30 min. |
NextDent® Try-In | 5 min. before each use, whether "brand new" or "after first use" | 2.5 hrs. | 1 hr. | 30 secs. | 60 secs. | 20 min. |
NextDent® Model 2.0 | 5 min. before each use, whether "brand new" or "after first use" | 2.5 hrs. | 1 hr. | 30 secs. | 60 secs. | 10 min. |
NextDent® Tray | 5 min. before each use, whether "brand new" or "after first use" | 2.5 hrs. | 1 hr. | 30 secs. | 60 secs. | 10 min. |
NextDent® Gingiva Mask | 5 min. before each use, whether "brand new" or "after first use" | 2.5 hrs. | 1 hr. | 30 secs. | 60 secs. | 10 min. |
NextDent® Cast | 5 min. before each use, whether "brand new" or "after first use" | 2.5 hrs. | 1 hr. | 30 secs. | 60 secs. | 5 min. |
NextDent® Ortho Flex | 5 min. before each use, whether "brand new" or "after first use" | 5 min. - may be done instead of hand mixing | 5 min. - may be done instead of hand mixing | 30 secs. | 60 secs. | 30 min. |
For best printing results, most NextDent print materials require that you pre-shake the bottle by hand before placing it on the LC-3DMixer for the specified time. This is to ensure that sediment thoroughly mixes with the rest of the material.
If you have a material bottle like this, simply treat it like a new bottle and mix it for the time specified in the "Brand-new bottle" column in the above chart.
NOTE: Ensure that you place the build in your UV curing oven in the same orientation it was printed in, as if the bottom of the oven is the print platform. |
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HARMFUL IRRITANT WARNING: Always handle the resin tray with care, even if you believe there is no material in it. wearing contact lenses when handing a resin tray filled with material is not recommended. Wear 100% nitrile gloves when handling the resin tray, even if you believe there is no material in it. Be careful not to pour material outside the resin tray, or to allow material to splash outside the resin tray. Liquid material has the potential to damage electrical equipment, particularly in the lower part of the printer. |
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TIP: You may choose to hold the material bottle with two hands, just in case it slips out of one hand, so that you do not drop the material bottle. |
NextDent materials are assigned a "lot number" when they are manufactured. This number can be found on your bottle of material.
For biocompatible materials, those that are CE certified as a medical device, you can NOT mix materials that come from two different lot numbers, even if they are the same material type. Doing so will compromise the ability of 3D Systems to reconcile any issues that might arise with these materials. Biocompatible materials currently include: Surgical Guide (SG), C&B MFH, Ortho IBT, Ortho Rigid, Tray, Denture 3D+, and Try-In.
For non-biocompatible materials, those that are not CE certified as a medical device, it is permissible to mix materials from different lot numbers. These materials are not registered and do not have the same restriction. Non-biocompatible materials include: Model 2.0, Cast, and Gingiva Mask.
Before filling the resin tray, you should have completed the steps in the section Add/Change Material and Scan Bottle. If you have not done so, do so now.
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CAUTION: Failure to properly switch materials will result in reduced reactivity of the new material, even when only very small amounts of different material(s) are mixed in. This will result in build failure and wasted material. |
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Keep in mind that the largest possible build on the printer consumes around 200 mL (6.8 fl. oz.) of material.
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Resin that is left in the resin tray between builds needs to be stirred periodically. In this case, you would use the resin mixer to stir the resin, as seen below. Refer to the Resin Stirring and Curing Chart for information on stirring materials.
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CAUTION: Failure to sufficiently mix resins before each build may result in color deviation and/or print failure. |
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CAUTION: Ensure that the comb is clean before each use. To clean the comb, wipe it with a nonabrasive cloth and the recommended solvent. |
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CAUTION: Putting too much pressure on the resin-tray film can dent or puncture the film, rendering the tray unusable. The film cannot be replaced by itself; if the film is damaged, the whole resin tray must be replaced. |
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CAUTION: Puncturing the resin tray will force a full tray's worth of print material into the catch tray. Use extra caution when handling a full catch tray. |
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CAUTION: If the resin tray gets punctured, discard it in the same way you would other materials that have been in contact with liquid resin. |
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CAUTION: Take care not to slosh resin out of the resin tray while stirring. If this happens, you will have to clean the parts of the printer that the resin got on. |
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CAUTION: Be sure to clean the resin mixer with >90% alcohol solvent between uses. Failure to do so risks mixing unstirred resin or different resin in with material currently in the resin tray. |
Print platforms should be treated with care in order to preserve their shape and coating. Avoid dropping print platforms. Print platforms should be thoroughly cleaned and inspected after every use to ensure print adhesion, to ensure that two different resins do not mix, and to avoid resin-tray membrane damage.
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Always wear 100% nitrile gloves when handling the print Platform. |
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CAUTION: The printer will operate without a print platform installed. Ensure you install it before every print. |
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CAUTION: Do not leave the printer lid open for an extended time. Leaving the lid open will allow light to cure the material inside and will also allow dust/contaminates in. |
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Triangular grooves |
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Before printing can begin, you must prepare a 3D model in 3D Sprint, slice the file, and export the sliced file to the printer. When in the 3D Sprint Software, you can click the icon, or press F1, for full software instructions. If you do not wish the print job over your network, please follow the steps in the section Submit Build File via USB.
If you are building for the first time on the printer, the Quick-Start Guide will walk you through running a verification build to ensure the printer is functioning normally. It is highly recommended to print this part before attempting any other builds on the printer. This build is not meant to test the printed parts for accuracy. To test accuracy, please follow the instructions in the section Accuracy Wizard.
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CAUTION: Do not run this test print without resin in the resin tray. It is necessary to print the part and observe part quality to ensure that the test print was a success. |
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If you do not want to submit your build file over a network, you may save the build file to a USB drive and upload it to the printer. This section assumes you have prepared the build file in 3D Sprint and transferred the file to a USB device.
NOTE: The printer only accepts USB drives formatted in FAT32 or NTFS. If you experience issues with the printer reading your USB device, you can troubleshoot by turning the power switch on the back of the printer off, and then on again. If you continue to experience issues, contact your reseller. |
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One way to submit your build file to the printer is over your network via 3D Sprint. This section summarizes the process. For full 3D Sprint instructions, see the 3D Sprint Help Menu.
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If the print job sent over from 3D Sprint uses a different print material than that loaded on the printer, one of two screens will pop up, prompting you to take certain actions:
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When you see this screen, it means that the material currently loaded on the printer is not the same material that was sent over in the build file AND that the new material and the old material ARE compatible with the same resin tray, according to the section Resin Tray Material Cross-Usage.You must now:
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When you see this screen, it means that the material currently loaded on the printer is not the same material that was sent over in the build file AND that the new material and the old material are NOT compatible with the same resin tray, according to the section Resin Tray Material Cross-Usage.You must now:
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When you scan a bottle's QR code, there could be an error in reading the code itself. You should contact 3D Systems Customer Service to let them know you have a faulty QR code on your bottle. However, it is possible to continue printing for a limited number of builds by overriding the QR code requirement. This section describes how to access QR code override.
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There are two ways that you may abort the print job:
The printer has three safety sensors that, when tripped, will abort the current print job without warning. In any of these cases, you will see the screen at the right and the elevator will move to the offload position.
One of the three sensors might also trip just after you press the Start Job button in Step 5 of the section Start Printing. This will abort the pending job and you will see the screen below: |
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Frequency: | Every 3 months, or when prompted by touch screen |
The air filter is located on the back of the lower build chamber. A fan inside the printer pulls air in to cool off the printer components. This filter keeps contaminants out of the air being pulled in. If the filter gets resin on it, it must be replaced IMMEDIATELY.
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CAUTION: If you need to move the printer to perform this procedure, you must remove the resin tray and place it in its garage before beginning. Also, you will need to lift all leveling feet to move the printer and will need to re-level the printer once this procedure is done. |
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CAUTION: Failure to change the filter when prompted could lead to a clogged filter, which would block the cooling fan from taking in air. This could cause printer parts to overheat and fail. Similarly, installing a damaged or used air filter may result in overhearing or debris getting in the lower print chamber. |
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Frequency: | Every 6 months, or when prompted by touch screen |
The printer software will alert you periodically to replace the carbon filter, located on the back of the upper build chamber. If the filter gets resin on it, it must be replaced IMMEDIATELY.
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CAUTION: If you need to move the printer to perform this procedure, you must remove the resin tray and place it in its garage before beginning. Also, you will need to lift all leveling feet to move the printer and will need to re-level the printer once this procedure is done. |
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CAUTION: Failure to change the filter when prompted could lead to a clogged filter, which would trap noxious fumes in the print chamber. Upon opening the printer, these fumes could be very potent. Failure to change the filter could also result in a loss of positive pressure in the print chamber, causing it to lose it's "clean-room-like" properties. Do not run the printer without a carbon filter installed. |
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When the printer is idle, be mindful of the following:
NOTE: The screen the printer fell asleep on will still be present, and will still register a button press if a button is active on the screen. It is recommended to touch the screen at the top when waking it up, since the buttons at the top are simply menu buttons, and accidental presses will not perform critical actions. |
Any time you experience a failed build, there will more than likely be partially cured resin either floating in the resin tray or stuck to the resin-tray film. Because of this, you must perform a Resin Tray Cleaning after a failed build, even if floating debris in the tray is not obvious. The following steps describe the process.
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Once your 3D build has completed, the part on the platform is considered green until it has been through post-processing. A green part must be handled with nitrile gloves at all times. This section describes how to post-process the part, rendering it safe to handle without nitrile gloves. You will need lint-free paper towels (or absorbent cloth) to catch resin that may drip from the part, as well as two stainless-steel or glass containers in which to submerge the part in >90% alcohol solvent.
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always wear 100% nitrile gloves during post-processing procedures. |
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CAUTION: Always follow the precautions noted in the SDS (Safety Data Sheets) for any resin or solvent being used. It is important to limit the exposure of the resin tray to light, as too much exposure will begin to solidify the resin inside it and render it unsuitable for part building. Place resin-tray cover over resin tray when not in use, close the printer door, or empty the material from the resin tray back into a material bottle of the same resin, sealing the bottle. |
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You must now remove the printed part(s) from the print platform to prepare them for cleaning.
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WEAR 100% nitrile gloves whenever handling uncured or partially cured print material. |
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CAUTION: Ensure that any tools you use in post-processing have been cleaned since their last use. |
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If you are running elastomeric resins, such as Ortho IBT or Gingiva Mask, it may be difficult to remove parts from the print platform using only the punch tool.
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The following equipment is needed to clean parts produced on the NextDent 5100 Printer:
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WARNING: >90% alcohol solvent is FLAMMABLE AS BOTH LIQUID AND VAPOR. KEEP AWAY FROM HEAT, SPARK AND OPEN FLAMES. USE WITH ADEQUATE VENTILATION. STORE AT 20-30ºC (68-86°F). |
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always wear gloves when cleaning build parts. |
NOTE: Follow all safety precautions and guidelines set forth in the User Guide for the ultrasonic cleaner you have purchased. |
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Always wear 100% nitrile gloves whenever handling an uncured printed part, as well as when handling any solvent used to clean such parts. |
If you are running Ortho IBT resin, you MUST use Ethanol as your cleaning solvent. Do not use IPA.
While the User Guide for your ultrasonic cleaner will provide specific-use instructions, the steps outlined below describe how 3D Systems recommends cleaning build parts via an ultrasonic cleaner.
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CAUTION: Cleaning printed parts for any longer time than prescribed in this manual risks creating defects in the part. |
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Wear nitrile gloves and protective goggles whenever handling uncured parts. |
For information on the different methods for drying printed parts, please see the section Air-Drying Parts. Dry printed parts until you see no more liquid on their surfaces. For any drying method, please use the following guidelines:
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CAUTION: Be careful not to over-cure the part. Over-curing can cause discoloration and part warping. |
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CAUTION: Do not clean the print platform or resin tray in a sink or tub that drains into wastewater. These components must be cleaned in a self-contained tub and the solvent/resin mix must be discarded according to all local, state, and federal regulations. |
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WEAR 100% nitrile gloves throughout this procedure. |
You must clean the print platform after each use.
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Platform-cleaning fixture |
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Your print platform is now clean and ready to be reused. |
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For cleaning print platforms that run elastomeric resins such as Ortho IBT or Gingiva Mask, your printer package includes a Wire Brush accessory. The following instructions demonstrate how to use this brush.
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You must clean the resin tray if:
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CAUTION: Do NOT mix identical print materials from bottles with different batch numbers, as any issues with the material must be traceable to a specific batch number. Mixing batches makes this impossible to track. |
Every time you remove the resin tray for any reason, you should also inspect/clean the catch tray, as in the section Clean/Replace the Catch Tray.
NOTE: The elevator must be at its upper limit and the print platform must not be in the printer during this procedure. |
NOTE: Two iterations of this process tends to be enough for a fully cleaned resin tray. If you find that you need to repeat this process more than once, consider spending more time brushing the membrane/tray when soaked in >90% alcohol solvent. |
NOTE: Avoid touching the bottom of the membrane during this procedure. If resin is observed on this surface, spot clean with >90% alcohol solvent by squirting/pouring solvent on the area with uncured resin. Finish by drying with compressed air. Do not touch Part-Cleaning Brush or any other tool to the bottom of the membrane. |
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Discard all paper towels/wipes used throughout this procedure according to all government regulations.
The resin tray can now be stored in the Resin-Tray Garage or filled with new print material for printing, according to the section Resin-Tray Material Cross-Usage.
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You can also store the resin tray in the printer with the cover from the garage on top, as seen below.
It is necessary to clean any tools you used during post-processing before their next use, even if you are continuing to use the same resin. Items to be cleaned include:
To clean any of these items, you can either soak them in >90% alcohol solvent or place them into a beaker of >90% alcohol solvent and put them in an ultrasonic cleaner. Ensure that they are completely dry before their next use, either by using compressed air or letting them air dry.
NOTE: Error codes are supported in firmware v1.1.1 or higher. |
You might experience certain error messages during printer operation, or if the printer detects issues with printer components. Each error message will be accompanied by a numerical code, which you can use to look up troubleshooting steps in this guide.
Error code | Error text | How to clear the error |
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3401100 |
Top Door Open, or Lower Door Open, or Catch Tray Missing Aborts the build? Yes Printer enters maintenance mode? No |
Close top door, or Close bottom door, or Insert catch tray. |
3401102 |
Operating temperature out of range Aborts the build? No Printer enters maintenance mode? No |
Bring facility temperature in the range of 18-28°C (64.4-82.4°F). |
3401106 |
Projector fault Aborts the build? Yes Printer enters maintenance mode? Yes |
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3401107 |
Motor ttyUSB* device fault Aborts the build? Yes Printer enters maintenance mode? Yes |
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3401108 |
Motor Communication Fault Aborts the build? Yes Printer enters maintenance mode? Yes |
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3401110 |
Projector Serial Number Fault Aborts the build? No Printer enters maintenance mode? Yes |
Contact your reseller |
3401111 |
Halo Flash Factory Incomplete Fault Aborts the build? No Printer enters maintenance mode? Yes |
Contact your reseller |
3441201 |
Software Update Failed Aborts the build? No Printer enters maintenance mode? No |
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3441202 |
Software Update Not Found Aborts the build? No Printer enters maintenance mode? No |
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3441203 |
Upgrade file has bad encryption Aborts the build? No Printer enters maintenance mode? No |
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3441204 |
Upgrade file has bad file format Aborts the build? No Printer enters maintenance mode? No |
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3441205 |
Upgrade file has mismatched module count Aborts the build? No Printer enters maintenance mode? No |
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3441207 |
Upgrade recovery failed Aborts the build? No Printer enters maintenance mode? No |
Contact your reseller |
3442100 |
External USB - no valid partitions Aborts the build? No Printer enters maintenance mode? No |
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3442101 |
External USB - corrupted Aborts the build? No Printer enters maintenance mode? No |
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3442102 |
External USB - empty Aborts the build? No Printer enters maintenance mode? No |
USB must contain .ddd (firmware) or .f4x (3D Sprint) files |
3480101 |
Barcode scanner absent Aborts the build? No Printer enters maintenance mode? No |
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3480100 |
Barcode scanner HW error Aborts the build? No Printer enters maintenance mode? No |
Re-scan the barcode. |
3480102 |
No barcode detected Aborts the build? No Printer enters maintenance mode? No |
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3480103 |
Invalid barcode/Bottle not in MQG Server Aborts the build? No Printer enters maintenance mode? No |
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3480104 |
Unsupported barcode format Aborts the build? No Printer enters maintenance mode? No |
Use the most-up-to-date bottle label. Contact your reseller for more information. |
3480105 |
Expired barcode Aborts the build? No Printer enters maintenance mode? No |
Use unexpired bottle. |
3480106 |
Offline usage exceeded Aborts the build? No Printer enters maintenance mode? No |
Printer needs internet connection to be able to reach the Material Quality Guarantee (MQG) server. |
3492193 |
Z Axis Motor Stall Aborts the build? Yes Printer enters maintenance mode? Yes |
Contact your reseller. |
3492204 |
SATA drive not mounted Aborts the build? No Printer enters maintenance mode? No |
Contact your reseller. |
3493196 |
Material Recalled Aborts the build? No Printer enters maintenance mode? No |
Contact your reseller. |
3490111 |
Printing Aborted due to Bad File Aborts the build? Yes Printer enters maintenance mode? No |
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3490112 |
Print Aborted due to Internal Error Aborts the build? Yes Printer enters maintenance mode? No |
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3490113 |
Print Aborted due to Bad Print Setup Aborts the build? Yes Printer enters maintenance mode? No |
Contact your reseller. |
3490115 |
Printer LAN cable disconnected Aborts the build? No Printer enters maintenance mode? No |
Check printer's ethernet cable connection. |
3490116 |
NTP server unreachable Aborts the build? No Printer enters maintenance mode? No |
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3490117 |
No internet connection Aborts the build? No Printer enters maintenance mode? No |
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3490118 |
3DS MQG Server unreachable Aborts the build? No Printer enters maintenance mode? No |
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3490119 |
3DS Manage Server unreachable Aborts the build? No Printer enters maintenance mode? No |
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3490120 |
3D Connect Server unreachable Aborts the build? No Printer enters maintenance mode? No |
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3490121 |
Printer not registered with Hydra Aborts the build? No Printer enters maintenance mode? No |
Contact your reseller. |
3490122 |
Printer does not have valid IP address Aborts the build? No Printer enters maintenance mode? No |
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3490123 |
Printer does not have valid primary and secondary DNS configuration Aborts the build? No Printer enters maintenance mode? No |
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Should any questions or issues arise, please contact 3D Systems as listed below.
Please contact your Customer Support Hotline at one of the following numbers:
NextDent 5100 Printer service procedures must be performed only by a 3D Systems-certified service technician unless this guide explicitly states otherwise. If your 3D printer system needs service, contact 3D Systems Technical Support at the following numbers:
You can also contact your local 3D Systems representative.
3D Systems’ support portal is located at http://www.3dsystems.com/support
For material safety data sheets of 3D Systems' resins, go to http://www.3dsystems.com/support/materials/msds
For material safety data sheets of NextDent resins, go to https://nextdent.com/ and click on the "3D Printing Materials" top-navigation item. Click on your resin to view that resin's webpage. From there, you will be able to access that resin's SDS and Instructions for Use.
To keep the NextDent 5100 Printer in proper working order, it is necessary to perform certain procedures for preventative maintenance. The operator can perform these tasks without the supervision, or services, of a certified 3D Systems field engineer. The following section describes the most up-to-date preventative maintenance procedures.
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CAUTION: Before performing any preventative maintenance procedures, power the printer down using the power switch on the back and disconnect printer power by unplugging the power cord from the back of the machine. |
Frequency: | Monthly |
The external and internal parts of the printer should be cleaned according to the guidelines in the following sections. Here is a quick overview:
Frequency: | Weekly |
Remove the catch tray and clean it of dust or any drops of resin with a clean-room wipe and 90% Alcohol Solution as described below.
If there has been a significant leak from the resin tray, replace the resin tray and install the new catch tray that came with the new resin tray.
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CAUTION: Do not attempt to use a catch tray after it has captured a significant spill of resin. It can be difficult to clean the glass well enough to ensure perfect transmission of the UV radiation to ensure good print quality. Instead, replace the catch tray. 3D Systems is not responsible for print quality failures due to a contaminated catch tray. Do not attempt to clean the catch tray while it is still inside the printer. The cleaning methods discussed below could cause damage to printer components if attempted inside the printer. |
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ALWAYS WEAR 100% nITRILE GLOVES WHEN HANDLING THE CATCH TRAY, EVEN IF IT APPEARS THERE IS NO RESIN ON THE OUTSIDE OF IT. Getting fingerprints or other debris on the catch-tray GLASS can degrade print quality. remove/Hold the tray with both hands and upright to prevent spilling. |
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Use the following instructions to reinsert the catch tray into the printer or to install a new catch tray.
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CAUTION: Operating the printer without a catch tray installed risks getting material on the print-engine components, and risks over-curing of the printed parts, as the projector's radiation is filtered slightly by the catch-tray glass. Printing without a catch tray installed will also slightly alter the size of printed parts. |
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Frequency: | When changing materials, or monthly if using same material |
Please follow the instructions in the section Clean Resin Tray to clean it.
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CAUTION: Failure to clean the resin tray regularly risks having partially cured resin bits in the tray, which can cause resin-tray membrane punctures and build failures. |
Frequency: | Monthly |
To clean the tension latches on the left and right sides of the chassis:
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WEAR 100% nitrile gloves throughout this procedure. |
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Cleaning of the tension system is now complete.
Frequency: | Weekly |
The membrane interface lip is pictured below. It is the part of the chassis that makes contact with the resin-tray membrane.
If the lip has dust, debris, or resin on it, clean it with >90% alcohol solvent and a nonabrasive cloth. Inspect the lip for any damage, as chips or cracks could affect the tension of the resin-tray membrane during printing.
Frequency: | Monthly |
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Frequency: | Monthly |
There are strips of dust-sealing material around the underside of the printer lid. These strips must remain intact to avoid dust and other debris entering the print chamber. There are seven strips in total, as indicated below. If ANY of these strips is damaged or removed, cease printing until the strip is replaced. | ![]() |
Ensure that there is no damage to the printer lid that could hinder the printing process. Normal scratches are okay. Look for:
If any of these conditions is found to exist, contact your reseller for replacement information. |
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The outer surface of the lid should be cleaned monthly or as often as necessary to maintain an acceptable appearance. The printer lid is made of acrylic and must be cleaned with a specialty product such as Novus No. 1 or Brillianize. A mild solution of soap or detergent and water can also be safely used. NEVER use window-cleaning fluids with ammonia (such as Windex or Formula 409), gasoline, denatured alcohol, carbon tetrachloride, or acetone, which will cause the acrylic to crack. It is best not to have a print platform or resin tray installed during lid cleaning, so as not to contaminate either with the cleaner you are using. During the cleaning cycle, verify that the hinges move freely. If the hinges are binding, contact your reseller.
NOTE: Grease, oil, and tar may be removed with a good grade of hexane, naptha or kerosene. Be sure to wash these solvents off quickly to prevent damage to the acrylic. |
Frequency: | Every two weeks |
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Inspect the area around both wired connections for dust collection and other debris. Keeping these areas clean will prevent a static hazard and potential damage to the printer. |
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Frequency: | Every three months |
Check that the printer is still level relative to the chassis, whether it is on the pedestal or not.
Place bubble level on chassis, as seen at the right. If the bubble is not in the center of the circle, follow the steps in the section Level the Printer on Pedestal. |
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Frequency: | As needed |
If the print surface on the print platform is not level, it will affect the quality of your builds and may even lead to build failure. If a print platform is not level, it cannot be reliably bent to be made level and must be discarded according to all government regulations. This section describes how to identify the two ways in which your platform might be bent.
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Shown upside-down for clarity |
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Good test - the platform tilts and is NOT concave. It may be reused. |
Bad test - the platform does not tilt and is concave. It may NOT be reused. Platform bend in this image is exaggerated for clarity. |
This checklist is designed to help you keep up to date with regular printer maintenance. This is NOT an official document that must be submitted to your reseller; it is only for your information. Fill out the information in ALL the fields, and then press ctrl+P (cmd+P on Mac) to print the document. There is space at the bottom to sign and date if you wish to do so.
This is NOT an online form and is not submitted to any entity.
Company Name: | |
Maintenance Performer: | |
Date: |
Clean Membrane Interface Lip (link) |
Only check box if performed this week. Otherwise, just fill in the date last performed.
Inspect Projector Lens and All Cables (link) - Last performed | |
Without removing the Catch Tray, Inspect Catch-Tray Glass for smudges/print material. Remove and clean if necessary (link). - Last performed |
Only check box if performed this week. Otherwise, just fill in the date last performed.
Clean Resin Tray (link) - Last performed | |
Cleaning the Printer (link) - Last performed | |
Clean Tension System (link) - Last performed | |
Inspect and Clean Printer Lid (link) - Last performed | |
Clean Touch Screen and QR-Code Scanner (link) - Last performed |
Only check box if performed this week. Otherwise, just fill in the date last performed.
Change Air Filter (link) - Last performed | |
Check Printer Level (link) - Last performed |
Only check box if performed this week. Otherwise, just fill in the date last performed.
Change Carbon Filter (link) - Last performed |
Maintenance Performer Signature: | Date: |
_________________________________________________________________________ | _____________________________ |
There are unique situations you may encounter when operating the printer. This section has compiled a partial list of these situations and methods of troubleshooting them.
NOTE: Unless troubleshooting steps require the printer to operate, shut down the printer and unplug it before performing troubleshooting steps. |
# | Issue Description | Customer Troubleshooting Steps |
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GI1 | Printer screen hangs on initialization screen |
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GI2 | Printer screen freezes during operation |
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GI3 | 3D Sprint will not install |
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# | Issue Description | Customer Troubleshooting Steps | ||||
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PPQ1 | Part not accurate in the X/Y direction | Run the Accuracy Wizard in 3D Sprint, as seen in the section Accuracy Wizard. | ||||
PPQ2 |
Delamination between layers - this is separation of printed layers, which do not cure together properly |
This can be caused by:
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PPQ3 | Voids in printed part - holes or empty spaces where there shouldn't be |
This can be caused by:
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PPQ4 | Part color is incorrect |
Any one of the following could be the cause:
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PPQ5 | Part does not adhere to the print platform |
This could be caused by:
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PPQ6 | Temperature warning on touch screen |
The optimal operating temperature of the printer is between 18°C-28°C (64.4°F-82.4°F). If you attempt to start a print job while the printer temperature is outside these limits, you will see the screen below. Adjust your facility's temperature to be within this acceptable range and, once this temperature has been reached, the message will disappear and you can continue printing. Tap the Cancel button to go back to the Pending Job screen. |
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PPQ7 |
Print does not start. |
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PPQ8 |
Part did not build. |
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PPQ9 |
Part does not adhere to supports. |
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PPQ10 |
Pitting/Chalkiness |
Ensure part is cleaned and dried correctly before post-curing: See Cleaning Procedure
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PPQ11 |
Line Defects |
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WEAR 100% NITRILE GLOVES WHENEVER HANDLING RESIN OR SOLVENTS |
# | Issue Description | Customer Troubleshooting Steps | ||
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HW1 |
Resin cures in the resin tray from ambient light sources. |
Ensure that you do not stage the printer in an area where it will be exposed to the following: Sunlight (even through windows), quartz-halogen lights, high-intensity incandescent lights, and other UV-intensive lighting. To clean cured resin out of the resin tray:
In either case, you must discard the rest of the resin in the resin tray, as you will not have a way of knowing the amount this resin has cured. Discard the resin according to all government regulations. |
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HW2 | Resin Tray membrane is punctured or otherwise damaged. | The resin tray will have to be replaced. Contact your reseller to order more trays. It is a good idea to have at least one extra tray on-hand to reduce printer downtime. | ||
HW3 | Elevator Arms are loose | If elevator arms appear to be loose when placing a print platform on them, gently push on the arms in multiple directions to see if they shake. If they do, contact your reseller immediately. The printer will need to be sent in for repairs. | ||
HW4 | Resin spills inside machine |
Resin spills in different parts of the machine will require different actions by the printer operator. Please find the scenario that matches your spill below:
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HW5 | Resin spills outside machine |
Resin spills outside the machine will require different actions by the printer operator. Please find the scenario that matches your spill below: Porous surfaces - These are surfaces that will absorb liquids. Examples of porous surfaces are: carpeting, unfinished wood, certain stone tiles/counters. It is not recommended to stage the printer on surfaces such as these, as resin cannot be reliably cleaned out of them. If resin spills on these, the recommendation is replace the affected sections of the surface. Non-porous surfaces - These are surfaces that will absorb little or no liquid. Examples of non-porous surfaces are: metal, glass, hard plastic, concrete, and finished wood. To clean spills on these surfaces, use paper towels to soak up as much resin as possible. Use >90% alcohol solvent and paper towels to clean residual spilled resin. Discard all spilled resin and cleaning materials according to all government regulations. |
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HW6 | Touch screen touch input not working | There may be resin buildup on the screen. Clean the screen with >90% alcohol solvent and a nonabrasive cloth. | ||
HW7 | Machine makes noise; but touch screen is blank or off |
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HW8 | Tension arm does not fully close |
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HW9 | Printer Lid does not close | Ensure that the tension arm is fully closed. If the arm is raised or simply not fully locked into place, the lid will be hard to close or may not close at all. | ||
HW10 | Printer Front Door does not close |
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HW11 | Elevator Arms unable to lower the Print Platform onto the Resin Tray's membrane surface |
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HW12 | Barcode on bottle not scanning/Printer asks to "select previously scanned bottle" |
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# | Issue Description | Customer Troubleshooting Steps |
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PCI1 | Parts come out of cleaning process dirty, shiny, or sticky. |
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PCI2 | Parts show surface cracks or edge erosion during sonication cleaning. |
Your particular print material may be sensitive to sonication power. Reduce the power of your ultrasonic cleaner; reduce the duration of sonication; or, reduce the temperature of the cleaner's tank. |
PCI3 | Parts crack downstream after post curing. |
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PCI4 | Supporting architecture not completely removed by hand |
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# | Issue Description | Customer Troubleshooting Steps |
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NI1 | Computer unable to connect to printer because of network firewalls | Contact your network administrator. The printer's IP address must be added as an exception on your firewall. You can find the printer's IP address by going to the Settings tab on the touch screen. |
NI2 | Unable to use proxy server for connection | Proxy servers are not supported on this machine. |
NI3 | Unable to set static IP address from machine |
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NI4 | Printer unable to verify materials over network/Printer asks to "select previously scanned bottle" | Contact your network administrator to ensure that:
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NI5 | Cannot connect to Internet via USB dongle | Internet connection via USB is not available on this machine. |
NI6 | I am not sure if my network cable is bad | Use the cable on another device, such as a computer, to test it. |
NI7 | Printer cannot be discovered by 3D Sprint |
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NI8 |
Various issues with scanning material bottles |
When you scan a material bottle, information is sent to 3D System's Material Quality Guarantee (MQG) Server. If your printer is having issues scanning material bottles, please work with your network administrator to complete the following troubleshooting steps:
If this is a new printer installation: Your network configuration is not permitting external communication. See issue NI4, above for requirements. If you have been able to print before and this is a new error:
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NI9 | Opening Network Ports |
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If you are moving your printer to another facility in a vehicle, it is best to repackage the printer in its original packaging. If you did not keep your original packaging, contact your reseller to order a repacking kit. If you do not repackage the printer in its original packaging or in the packaging provided in the repacking kit, using the instructions in this section, you will assume liability for the printer in its move.
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Your printer is now ready to move to another facility! |
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© by 3D Systems, Inc. All rights reserved. Specifications subject to change without notice. 3D Systems, the 3D Systems logo, NextDent 5100, and NextDent are registered trademarks of 3D Systems, Inc. |
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Rev K, P/N 42-D109 |