QR Code Override

When you scan a bottle's QR code, there could be an error in reading the code itself. You should contact 3D Systems Customer Service to let them know you have a faulty QR code on your bottle. However, it is possible to continue printing for a limited number of builds by overriding the QR code requirement. This section describes how to access QR code override.

  1. The first time you experience a scanning error, you will see a screen similar to the one at the right. This can happen if the printer determines it cannot read the code, or if the printer has not read the code within 30 seconds of the scanner being activated.
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  1. The second time you experience a scanning error, you will see a screen like the one at the right. Tap Try Again to scan the bottle again. Tap Select Bottle to go to the QR Code Override screen.
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  1. If you tapped Select Bottle in Step 2, you will see the screen at the right. This screen shows a list of the last 20 unique bottles scanned to the printer that have not been marked as "empty." Tap the bottle that matches the resin you are using. If you do not see your resin listed, contact 3D Systems Customer Service.
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  1. Once you have selected a bottle, you will see a confirmation screen like the one at the right. Tap Select to confirm the bottle. The printer will then pick up with Step 4 from the section Start Printing.
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  1. If you have exceeded the amount of overrides the system allows, you will see a screen like the one at the right and will not be allowed to override the QR code requirement anymore. Tap Try Again to scan your bottle again or scan a new bottle. Contact 3D Systems Customer Service for more information.
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