# | Issue Description | Customer Troubleshooting Steps | ||||
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PPQ1 | Supporting architecture not generating properly during part building |
This can be caused by:
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PPQ2 |
Delamination between layers - this is separation of printed layers, which do not cure together properly |
This can be caused by:
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PPQ3 | Voids in printed part - holes or empty spaces where there shouldn't be |
This can be caused by:
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PPQ4 | Part color is incorrect or desired physical properties of part are not as expected |
Any one of the following could be the cause:
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PPQ5 | Part does not adhere to the print platform |
This could be caused by:
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PPQ6 | Part not accurate in the X/Y/Z direction | Contact 3D Systems Service. | ||||
PPQ7 | Print does not start. |
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PPQ8 | Part did not build. |
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PPQ9 | Part does not adhere to supports. |
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PPQ10 | Pitting/Chalkiness |
Ensure part is cleaned and dried correctly before post-curing: See Part-Cleaning Procedure.
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PPQ11 | Line Defects |
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