Update Printer Firmware via 3D Sprint

Whenever you open 3D Sprint, as long as the Figure 4 Jewelry is set as your default printer, the system will always check to see if your printer has the most up-to-date firmware. If the firmware is not up-to-date, Sprint will show you a popup prompt to update it. Click the button to update. If you choose to update the firmware at a later date, please close the popup and follow the instructions below when you are ready to update.

 

NOTE: You must be running >3D Sprint 2.13 to use this update method. Both your 3D Sprint computer and the printer must be on the same network to update the printer's firmware. The update cannot be installed during printing.

CAUTION: For users on firmware 1.0, it is recommended to instead update firmware via Update Installer.

 

  1. Click the Printer Tools button.
sprint printer tools btn.jpg
  1. Click the Check for Updates button. This will either give you a popup to update the printer's firmware or a popup that will tell you that the printer's firmware is up to date.
sprint check for updates btn.jpg
  1. If there is new firmware, click Yes to install. You may send the update to the currently connected printer over your network, or copy the update to a USB drive and upload it to the printer offline.
nextdent-update-fw-sprint.jpg
  1. Click the C:\ link in the popup to locate where the file is stored, and transfer the file to the root folder of your USB drive.
fig-4-sprint-fw-download-je.jpg
  1. Plug the USB drive into your printer; and you will see the screen at the right. Tap Install.
  1. On the printer, ensure that you see the "Update Complete!" screen at the right. If you do not see this, navigate to the Settings tab to check if the firmware version has been updated. If it has not, perform the upgrade again. If the issue persists, contact your reseller.