Hardware Issues

# Issue Description Customer Troubleshooting Steps
1 Glass print base broken
The plate will need to be replaced. Call your authorized print-material provider for replacement information. Please see the section Clean Glass Print Base for instructions on preventing this from happening. glass-bottom.jpg
2 Print Tray Damaged on Single Spot Over Time

Print tray will need to be replaced if damaged. To avoid this damage in the future, do not print the same object on the same location of the build platform repeatedly. If you must build the same object repeatedly, move the object to a different area of the print platform in 3DSprint each time.