Ensure Cleanliness of Printer Components

Whether you are packing up the printer for movement to a new facility or for advanced exchange, you must clean all printer components before putting the printer in transit. 

always wear 100% nitrile gloves whenever cleaning any printer components.

 

  1. Remove the print platform, as seen in the section Remove Print Platform. Clean the print platform with recommended solvent and a nonabrasive cloth.
    1. If you received an advanced-exchanged printer, install the print platform inside it, as seen in the section Install Print Platform.
    2. If you are moving your working printer to another facility, do not reinstall the print platform in the machine until you have unpacked the printer and staged it in your new facility.

      CAUTION: Transporting the printer with the print platform installed risks damaging the print platform, elevator, and possibly other printer components.

  2. Remove and clean the print tray, as seen in the section Remove and Clean Print Tray.
    1. If you received and advanced-exchange printer, install the tray inside it, as per the section Install Print Tray.
    2. If you are moving your working printer to another facility, do not reinstall the print tray yet. You will need to remove and clean some other components first. Skip to Step 4.
  3. Remove and clean the glass print base and catch tray, as in the sections Clean Glass Print Base and Remove/Replace Catch Tray, respectively.
    1. If you received an advanced exchange printer, install the glass print base and catch tray in that printer. Skip to Step 5.
    2. If you are moving your working printer to another facility, reinstall the glass print base and catch tray.
  4. If you are moving your working printer to another facility, reinstall the print tray at this time.

NOTE: Ensure all components are dry after cleaning, before reinserting them into your new or existing printer.

NOTE: Clear material and trace amounts of other materials may not be visible upon inspection. It is best to simply wipe everything down that could have material on it.

 

NOTE: Please use the pictures below for comparison with your equipment to judge if it is clean.

 

glass-bottom.jpg catch-tray.jpg
Clean glass print base Clean catch tray
print-plat-cutout.jpg clean-print-trayv2.jpg
Clean Print Platform Clean Print Tray

 

  1. On the damaged printer, or on the printer you are transporting, pour recommended solvent onto a nonabrasive cloth and wipe down all interior printer surfaces, even if it seems there is no material on them. Use the following as a checklist for cleaning the inside of the printer:
    1 Door
    2 Left Wall
    3 Back Wall
    4 Ceiling
    5 Right Wall
    6 Tilt Tray
    7 Chassis

     

clean-inside-printer.jpg
  1. On the damaged printer, or on the printer you are transporting, examine the elevator (1). Pour recommended solvent onto a nonabrasive cloth and clean the elevator

    CAUTION: Pour solvent onto the nonabrasive cloth first, and then wipe down components. For components that cannot come out of the printer, pouring cleaning solvent directly onto them risks dripping solvent onto unwanted surfaces.

  2. If you are transporting your working printer, place packing foam in between catch tray and print tray, as shown (2). Close printer door.

    NOTE: It is not necessary to place the packing foam (2) inside a damaged printer you are sending back. This is only necessary when transporting the printer with a print tray installed.

clean-elevator.jpg

 

Disconnect All Cables

  1. Disconnect Ethernet cable.
  2. Unplug power cord from wall outlet and unplug power adapter from AC inlet on printer.
  3. Connect the power cord/adapter to the new printer you received.