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Scan failed
Please try again
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This could mean one of a few things:
- The QR code was simply not read correctly. Try scanning the code once more.
- The QR code has become corrupted in some way. Ink marks, scratches, tears, etc. are examples of ways the code could be corrupted. Call your authorized print-material provider for replacement QR code information.
- The QR code scanner has become corrupted in some way. Clean the scanner of dust and debris and try scanning your code again.
- The QR code scanner is in need of repair. If this is the case, please contact your authorized print-material provider to begin the process of obtaining a replacement printer via advanced exchange. Please see the section Test Scanner for information on troubleshooting this issue.
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