Shipping and Delivery

 

What shipping options are available? What is the cost?

  1. For the FabPro printer the following choices are available:
    1. US/Canada/Mexico:
      • FedEx 1Day Freight
      • FedEx 2Day Freight
      • FedEx 3Day Freight
      • FedEx Ground intercontinental US and Canada
      • FedEx International Priority Freight
      • FedEx International Economy Freight
    2. For UK/France/Germany/Italy/Spain:
      • Schenker Standard
      • Schenker Premium
  2. For FabPro materials and other accessories
    1. US/Canada/Mexico:
      • FedEx Priority Overnight
      • FedEx Standard Overnight
      • FedEx 2Day AM
      • FedEx 2Day
      • FedEx Express Saver
      • FedEx International Priority
      • FedEx International Economy
      • FedEx Ground intercontinental US and Canada
    2. For UK/France/Germany/Italy/Spain:
      • UPS Express Saver
      • UPS Express

 

Shipping costs are calculated during the checkout process. You can review these costs before submitting your order.

 

When do orders ship?

Orders typically ship within 24-72 business hours.  Once shipped, you will receive an order confirmation with tracking information. 

 

If I am ordering multiple items on a single order, will they ship separately, as they are available, or all at once?

We only ship complete orders. If you need a specific item that is in stock, we recommend you place a separate order for that item.

 

Are there any delivery requirements?

The printers will be shipped via freight due to their weight (approximately 55 kg/120lbs) and packaging, which is designed to protect the printers.  The Freight company typically delivers freight items on a tractor trailer, which is approximately 120cm/56 inches above the ground. These trailers are designed to load and unload at a loading dock or with a forklift. 

 

What if I don’t have a loading dock or forklift?

If you do not have a loading dock at trailer height at your delivery location, the driver will need to use a lift-gate to lower the printer onto the ground.  The lift-gate option can be selected at checkout for an additional fee. 

You then have the option to move the printer to its final location using your own means such as a hand-truck or pallet jack.  If necessary, the printer can be moved manually.  We recommend two or more people working together due to its approximate 120 lbs. weight.  Additionally, you can select to have the driver move the printer inside your location by selecting the Inside Delivery option at checkout for an additional fee. (only available in US/Canada/Mexico)